Assistant Front Office Manager

2 - 5 years

2 - 6 Lacs

chandigarh

Posted:1 day ago| Platform: Naukri logo

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Skills Required

front office management customer service front office operations front office hotel management front desk receptionist activities office assistance telephone handling guest relations hospitality telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Assistant Front Office Manager to join our team at Hyatt Regency. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in front office management.


Roles and Responsibility
  • Manage front office operations, including reception, concierge, and bell captain services.
  • Supervise and coordinate staff activities to ensure excellent customer service.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Maintain high standards of quality, safety, and security.
  • Collaborate with other departments to achieve business objectives.
  • Analyze customer feedback and suggest improvements.

Job Requirements
  • Proven experience in front office management or a related field.
  • Strong leadership and communication skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Excellent problem-solving and decision-making skills.
  • Knowledge of hotel management systems and software.
  • Ability to motivate and train staff to achieve their full potential.

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