Assistant Front Office Manager

Role Overview: RAK ROOMS is seeking a full-time Assistant Front Office Manager for their location in Kozhikode. You will play a crucial role in overseeing office administration, ensuring customer satisfaction, and managing front office operations. Your responsibilities will include handling guest inquiries, resolving issues promptly, and maintaining a high standard of customer service. Additionally, you will collaborate with other departments to facilitate seamless operations and contribute to the training and development of front office staff. Key Responsibilities: - Oversee office administration and front office operations - Handle guest inquiries and resolve issues to ensure customer satisfaction - Collaborate with different departments for smooth operations - Assist in training and developing front office staff Qualifications: - Experience in Office Administration and Front Office Management - Skills in ensuring Customer Satisfaction and delivering excellent Customer Service - Strong Communication skills - Excellent organizational and multitasking abilities - Proven ability to handle stressful situations and solve problems effectively - Previous experience in the hospitality industry is highly beneficial - Bachelor's degree in Hospitality Management, Business Administration, or related field,