Every room has to be perfect. We’re searching for the right Executive Housekeeper to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards Maintaining and ordering supplies and equipment – while minimising waste – in support of our green initiatives Helping to refine and prepare budgets that help us maximise profitability Addressing special requests for guests, VIPs, repeat visitors and VIP Club members Assisting with deep cleaning projects and occasionally assisting your team during busy periods Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards What We need from you: Excellent communication and strong interpersonal strong skills Business language and tools acumen Bachelor's Degree/higher education qualification/equivalent in hospitality or related field 3+ years total experience in a catering setting or related field Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience Must speak local language(s) Position may have additional qualifications per brand standard What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Our guests’ safety and comfort always come first. Which is why we’re seeking out a master multi-tasker with the repair skills needed to keep our hotels looking and feeling their very best. Our new Chief Engineer will lead and coach a small but talented engineering team to stay one step ahead of our everyday maintenance needs. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Directing daily engineering needs to ensure the right team is always on the right task Creating a safe, secure and comfortable environment for our guests to enjoy Maintaining and ordering parts and supplies whilst minimising waste and meeting our green initiatives Being flexible to react to ad-hoc duties where we have to unexpectedly pull together to get a task completed Building strong relationships with outside contacts including guests, regulatory agencies, others as needed What We need from you: Some college or advanced vocational training Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience Specialised expertise in plumbing, electrical, mechanical, and carpentry fields Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required Hotel experience preferred Professional certification and licence if required by law What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Job Description: As a candidate for this position, you should have the confidence to apply even if you do not meet every single requirement. Your determination and willingness to learn will be valued as you embark on your journey with us. Just hit the "Apply" button and take the first step towards a rewarding career.,
We are looking for a talented and creative Hair Stylist to join our team. The role requires expertise in hair cutting, styling, coloring, and treatments while delivering excellent guest service and maintaining high grooming standards. Candidates must demonstrate strong product knowledge, creativity, and passion for enhancing guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
As a Duty Manager at IHG, you will play a crucial role in leading from the front and maintaining high standards of cleanliness and productivity. You will be responsible for managing guest experiences, team performance, and hotel operations while championing a one-team approach to effectively address guest complaints, queries, and suggestions. Your day-to-day responsibilities will include: - Leading the way by managing guest experiences, team performance, and hotel operations - Prioritizing workload and ensuring your team delivers authentic, memorable experiences - Developing your team's skills to drive results that positively impact hotel performance - Having authentic conversations with guests to resolve issues, queries, or concerns - Being the first point of contact for any critical emergency situations Qualifications required for this role include: - Minimum Diploma or equivalent, some college preferred - 2 years of front desk/guest service leader experience - Fluency in spoken and written English; knowledge of other languages may be preferred - Basic mathematics skills - Excellent communication, problem-solving, reasoning, and motivational skills - Ability to stand for long periods in the front desk areas and occasionally lift heavy items - Working knowledge of hotel property management systems like Opera is beneficial - Willingness to work evenings and weekends IHG is dedicated to providing its employees with everything they need to succeed. You can expect a competitive salary, a full uniform, impressive room discounts, and comprehensive training. IHG values a collaborative environment where every team member has the opportunity to belong, grow, and make a difference. The company is committed to supporting the wellbeing of its employees through the myWellbeing framework, which focuses on health, lifestyle, and workplace wellness. If you believe you would be a great fit for the job, even if you don't meet every single requirement listed, we encourage you to hit the "Apply" button and start your journey with us at IHG.,