Assistant Executive Housekeeper

Department:

Reporting To:

Location:

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing end-to-end housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across guest rooms, public areas, laundry, and back-of-house areas.

• Oversee daily housekeeping operations for guest rooms, corridors, public areas, and back-of-house
  

• Ensure rooms meet brand standards before guest check-in
  

• Monitor occupancy levels and plan staffing accordingly
  

• Coordinate with Front Office for room readiness, VIP arrivals, and special requests
  

• Supervise supervisors, room attendants, public area attendants, and laundry staff
  

• Conduct daily briefings and allocate duties
  

• Train teams on SOPs, safety procedures, grooming standards, and guest interaction
  

• Monitor performance and support staff evaluations
  

• Conduct regular room inspections and public area audits
  

• Ensure adherence to hygiene, sanitation, and brand standards
  

• Implement corrective actions for identified gaps
  

• Support high performance in internal and external quality audits
  

• Manage inventory of linen, cleaning supplies, guest amenities, and equipment
  

• Maintain par levels and consumption controls
  

• Track laundry operations and outsourced vendor quality
  

• Assist with budgeting and cost optimization
  

• Handle housekeeping-related guest complaints and ensure timely resolution
  

• Coordinate special setups and amenities for VIP guests
  

• Ensure strict adherence to health, safety, and chemical handling standards
  

• Assist in preparing operational reports and maintain housekeeping documentation
  

• Coordinate with Engineering for maintenance follow-ups
  

• Degree or Diploma in Hotel Management or Housekeeping Management
  

• 3–6 years of housekeeping experience, including supervisory or leadership roles
  

• Experience in luxury or upscale hotel environments preferred
  

• Familiarity with PMS and housekeeping management systems