Assistant Executive Housekeeper The incumbent in this position is responsible for assisting the Executive Housekeeper in managing the Housekeeping Department in order to ensure the highest standards of cleanliness. They oversee and direct all cleaning and maintenance operations on Floors and Public Area. Closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free. In the absence of the Executive Housekeeper, they are fully responsible for the management of the Housekeeping Department. Application Deadline September 30, 2025 Department Housekeeping & Laundry Employment Type Fixed Term - Full Time Location Egypt - Cairo Workplace type Onsite Key Responsibilities Supervise Housekeeping Department Staff to ensure that guests and customers, whether internal or external, receive prompt and courteous service, and to ensure adherence to hotel standards. On a daily basis, assign duties and special projects to Room Attendants / Public Area Cleaners, follow up on the progress and keep the Executive Housekeeper informed. Check rooms randomly and particularly all those assigned to V.I.P., V.V.I.P. and Repeated Guests and coordinate the flower requirements to these guests and other special requests. Inspect Floors / Public Areas to ensure that facilities, equipments and amenities are clean and are well maintained; verify the work performed by outside contractors to ensure compliance to their contract; and take corrective measures in order to meet Kempinski standards. Participate in the recruitment of new staff by screening and interviewing applicants. Identify the department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training. Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties. Anticipate and maintain all equipments and supplies and assure their availability. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipments and tools. Handle comments and requests from guests and other departments to meet their satisfaction. Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department. Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests. Participate in various housekeeping projects such as general cleaning, which involve scheduling, inspections, records keeping, follow-up, and communication with other related departments. Assist the Executive Housekeeper in the preparation of the annual manning guide, the CAPEX budget and departmental budget in order to meet the business objectives. Accomplish several administrative duties related to the position such as attending meetings, writing reports, maintaining a daily log, etc. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. Skills, Knowledge and Expertise EDUCATION : Equivalent to a College Degree in Administration of Hotel Management. Experience : 3 to 5 years experience in a Housekeeping management position, preferably in a 5 star hotel. COMPETENCIES : TECHNICAL COMPETENCIES : Knowledge and Skills on Cleaning techniques Knowledge on cleaning products, equipment and machine Knowledge on housekeeping procedures and standards INDIVIDUAL CHARACTERISTICS : Be able to stand up and walk all day Other Skills (LANGUAGE, COMPUTERS,…) : Fluency in local language Fluency in English preferable Basic computer knowledge and skills: Fidelio, Word and Excel About Kempinski Nile Hotel Garden City Cairo Located in Egypt's beautiful capital, Kempinski Nile Hotel offers guests a boutique five-star experience on the banks of the Nile River. Right in the heart of Cairo's Garden City district in down-town, guests are only a short drive from the Pyramids of Giza, shopping areas and local attractions. Kempinski Nile Hotel caters to large groups, couples and solo travelers offering 137 rooms and 54 exclusive suites in an unforgettable environment. All suites come with their own private balcony so guests can relax and enjoy a beautiful view of the Nile River. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values, and all related brand standards, procedures, and policies. Application Deadline October 31, 2025 Department Spa & Recreation Employment Type Fixed Term - Full Time Location Egypt - Cairo Workplace type Onsite Key Responsibilities To deliver treatments and the whole spa experience to a high standard and ensure the guests’ needs are cared for. This means tailoring treatments where needed in accordance with Resense training. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time. Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. Following scheduled roster and daily appointment schedule. Manage levels of professional stock and supplies. Reference and abide by the spa’s standard operating procedures & policies. Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms. Responsible for achieving sales targets as set by the Spa Manager/Head Therapist. Assist with demonstrations/ events as required. Must adhere to training as set down by the Spa Manager and Head Therapist. To use the correct quantities of products as specified by the manufacturer and not exceed that amount. To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa. To maintain a high standard of appearance and personal hygiene as per Resense policy. To always be punctual and prepared in advance of treatments. Ensure that daily sales figures are accurately recorded. To be adaptable and accountable for all actions. To cover reception as and when required. Courtesy to guests and other members of staff at all times Skills, Knowledge and Expertise EDUCATION: Internationally recognized massage certificate. Internationally recognized beauty therapy certificate. Experience with advanced cosmetology. (an advantage)Aromatherapy certificate. First aid and CPR certificate. (an advantage) Knowledge of natural therapies. EXPERIENCE: Three(3) years spa therapy LANGUAGE: Ability to work and communicate in a multinational environment. Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this Position: Operations management. Financial reporting and budgeting. Human resource management Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. Strong leadership skills. TECHNICAL: Computer literate (mid-advanced level) Business writing. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem-solving skills and execution of work OTHER SKILLS: Depending on region and property. About Kempinski Nile Hotel Garden City Cairo Located in Egypt's beautiful capital, Kempinski Nile Hotel offers guests a boutique five-star experience on the banks of the Nile River. Right in the heart of Cairo's Garden City district in down-town, guests are only a short drive from the Pyramids of Giza, shopping areas and local attractions. Kempinski Nile Hotel caters to large groups, couples and solo travelers offering 137 rooms and 54 exclusive suites in an unforgettable environment. All suites come with their own private balcony so guests can relax and enjoy a beautiful view of the Nile River. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
Royal Maxim Palace Kempinski Spa Supervisor SCOPE This job is responsible for ensuring our customers are consistently treated to an impeccable customer service experience when visiting their Spa. The Spa Guest Experience Supervisor will constantly observe bookings, ensure they are maximizing availability and provide ongoing training and mentorship to Spa team members to ensure the operation runs smoothly and in line with SENSASIA brand standards. The Spa Guest Experience Supervisor will form a bond with their team and guests alike creating a professional, friendly, customer-centered teamwork environment. They will also ensure that all areas of the Spa are maintained to the highest standard at all times and continually motivate and inspire team members to give 100% while on duty. Application Deadline October 01, 2025 Department Spa & Recreation Employment Type Permanent - Full Time Location Egypt - Cairo Workplace type Onsite Key Responsibilities MAIN RESPONSIBILITIES Ensuring day to day operations run smoothly by monitoring all areas of the Spa operation including set-ups, cleanliness, sufficient stock levels, guest, and team satisfaction Guest Satisfaction: The Spa Guest Experience Supervisor makes guest satisfaction a priority at all times and ensures the Spa & team members have what they need on a day-to-day basis in order to exceed guest expectations. This includes monitoring guest satisfaction ensuring guest comment cards and feedback cards are being handled in line with SENSASIA standards. Identifying exceptionally happy guests and encouraging them to leave positive Trip Advisor Reviews. Identifying unhappy guests and taking their feedback and concerns into consideration and ensuring relevant action is taken. Sharing all guest feedback with the spa leader and SENSASIA to ensure the company is informed on the happiness of the guest. Foster an open and supportive work environment through communication including informing colleagues about targets, promotions, complaints, positive feedback, and conveying messages to and from management in a respectful and encouraging manner Regular and Ongoing Training & Feedback to empower and improve overall spa and team member performance. The supervisor is also responsible for supporting consistency in performance and should support the spa leader in providing counseling when a team member is not meeting company standards Spa Audits: The Spa Guest Experience Supervisor will be expected to perform random audits on daily checklists, guest profiles, spa standards, and set-ups to ensure proper compliance and provide any feedback to help team members improve and also reward them for work well done. Scheduling: The Spa Guest Experience Supervisor will work alongside the Reception team to ensure their Spa has sufficient manning during peak hours and approve TBOT and shift changes. The Supervisor must be unbiased, fair and only make scheduling decisions based on operational demands and not on personal preference for themselves or any team member. Treatment Bookings: The Spa Guest Experience Supervisor will continually monitor all bookings and check at least 2 days ahead to highlight and resolve any ‘dead space’ as per our booking standards and create availability when needed. Mentoring Approach: The Spa Guest Experience Supervisor will be responsible for supporting all team members when they need support from someone in a leadership position and in the absence of the spa leader. They should be open, helpful, friendly and approachable and encourage a work environment that reflects SENSASIA company values. They will encourage team members to learn and grow by allowing them to conduct their duties freely and with regular and ongoing coaching and progress feedback. Flexibility: As operations, team or guest needs demand, the Spa Guest Experience Supervisor is expected to be flexible and accommodating for any additional tasks or amending their own schedule as required. Any other tasks or assignments that may be requested by the Spa Leader or Head Office Team from time to time. Skills, Knowledge and Expertise NATIONALITY: Eligible for a working permit in country of hire. EDUCATION: College education. Have fitness-related certifications. Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: Minimum 5 year experience and 2 year in a similar position, preferably in a 5-star International hotel. TECHNICAL SKILLS: Health Club Management and Strong working knowledge of gym equipment, health club operation. COMPETENCIES: Task Achievement ： Building Teamwork Problem solving and decision making Adaptability / Flexibility Commitment to professional values and integrity Results oriented Relationship Teamwork / Cooperation Cross cultural sensitivity Interpersonal skills TECHNICAL COMPETENCIES: Telephone system operations. Computer literate with experience of ‘in house’ booking/database systems. Desktop publishing an advantage. Experience within 7 day operation. Good level of education. Customer service orientation LANGUAGE Ability To Work And Communicate In a Multinational Environment: Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills - Basic understand of spoken English Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this Position: Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property. About Royal Maxim Palace Kempinski Cairo The Royal Maxim Palace Kempinski is a haven of tranquillity in the heart of New Cairo. Offering a range of palatial services, the hotel features the finest rooms coupled with the highest levels of service and is an ideal base from which to explore the amazing city of Cairo. The hotel’s optimum location on the city’s ring road and its close proximity to Cairo International Airport make the hotel the perfect starting point from which to explore Cairo’s treasures. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
Royal Maxim Palace Kempinski DEFINITION Under general supervision, coordinates a departmental safety program; makes inspections and conducts safety training; and performs related duties as required. DISTINGUISHING CHARACTERISTICS : This class serves as technical safety specialist in a department. This class differs from the Risk Analyst by the latter's responsibility for coordination and implementation of a countywide safety program. SCOPE To provide a safe and secure hotel environment by safeguarding guests, employees and assets of hotel against fire and other hazards. OVERALL OBJECTIVES The job of Senior Safety Supervisor is executed satisfactorily when: All rules & regulations are strictly established and adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP. Risk assessments completed for all tasks and implemented Job Safety analyses in place and being operated. Adequate (suitable) provision of first-aid and welfare facilities and support. A safe workplace without risk to health. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities. The Senior Safety Supervisor is responsible of the following Talent Development tasks for their department: Support and implement new Talent Development initiatives. Identify internal and external talents* that match Kempinski’s DNA values. Support in growing talent in order to present candidates in quarterly Talent Transfer Calls. Take the time to meet all new Food & Beverage employees. Support the Director of Food & Beverage in conducting yearly performance appraisal TTTT and give employees regular feedback on their job performance. A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent. Application Deadline October 01, 2025 Department Security Employment Type Permanent - Full Time Location Egypt - Cairo Workplace type Onsite Compensation ج.م0 / month Key Responsibilities MAIN RESPONSIBILITIES Investigates, prepares and reviews reports of injury, property damage and claims involving the department. Inspects facilities, construction sites, equipment, work practices and safety devices for conformance with legal requirements. Reports findings and recommends changes to establish safer working conditions. Makes follow up inspections to ensure compliance to the Kempinski standards. Coordinates the record keeping of industrial injuries and safety training. Assists with the development of departmental safety policies and procedures regarding emergency management response planning and workplace safety. Reviews Federal, State and local hazardous materials handling and safety regulations and recommends policies and procedures to comply with these regulations. Advises management on environmental and safety matters, laws and regulations affecting the department. Develops safety training materials and newsletters; conducts safety meetings on requirements of applicable Federal, State and local regulations. Produces daily shift report. Undertakes audits to ensure the workplace satisfies health, safety and welfare requirements for ventilation, temperature, lighting, sanitary, washing and rest facilities. Audits each department in accordance with schedule of work. Ensures all company Prevention and precautions against, or adequate control of, exposure to hazardous substances, and danger from flammable, explosive, electrical, noise, radiation and manual handling risks are in place. Responsible for managing and training shift emergency teams to ensure evacuation and controls are in place. Provides maintenance services for all fire extinguishers and fire alarm monitoring system. Leads the fire fighting team on emergency Provides maintenance services for all fire extinguishers and fire alarm monitoring system Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. Skills, Knowledge and Expertise NATIONALITY: Eligible for a working permit in country of hire. EXPERIENCE: : Two years of experience in safety inspection, promotion or training; or, A combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities. EDUCATION: College-level course work in Occupational Health and Safety, Industrial Hygiene, Environmental Engineering or related field is highly desirable. LANGUAGE : Ability to work and communicate in a multinational environment: Local language – excellent verbal and written skills English – excellent verbal and written skills Additional language - beneficial Knowledge of : accident prevention and industrial safety practices; safety and occupational health laws and procedures; methods of assessing safety hazards and controls; hazardous materials storage and transfer procedures; emergency preparedness activities. Ability to : identify health and safety hazards and determine proper courses of action to mitigate hazards; conduct accident investigations and identify unsafe conditions, equipment and practices; analyze situations accurately and adopt timely and effective recommendations; interpret safety and environmental laws and regulations; plan and present safety training programs; communicate effectively orally and in writing; establish and maintain effective working relationships. TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Word and Excel PowerPoint INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: Integrity & trustworthiness People Oriented Straightforward Situational Awareness Self development Interpersonal and intercultural skills Motivational skills Planning & organizational skills Communication and listening skills Follow-up OTHER SKILLS: Depending on region and property Flexibility in the scheduling Initiative About Royal Maxim Palace Kempinski Cairo The Royal Maxim Palace Kempinski is a haven of tranquillity in the heart of New Cairo. Offering a range of palatial services, the hotel features the finest rooms coupled with the highest levels of service and is an ideal base from which to explore the amazing city of Cairo. The hotel’s optimum location on the city’s ring road and its close proximity to Cairo International Airport make the hotel the perfect starting point from which to explore Cairo’s treasures. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
SPA Manager Scope : To take 100% responsibility to manage a successful spa via leading the spa team effectively to deliver and exceed the guests’ expectations and maximize profitability in accordance with spa vision, core values and all related brand standards, procedures & policies. Application Deadline October 01, 2025 Department Spa & Recreation Employment Type Permanent - Full Time Location Egypt - Cairo Workplace type Onsite Key Responsibilities Operating: MAIN RESPONSIBILITIES To perform treatments To oversee the spa have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Spa. Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team. Actively contributing in and directing all meetings as necessary. Take responsibility for ensuring maximized booking & service delivery of guest journey by concierges & therapists from beginning to end. Take full responsibility for reviewing all suggestions and comments from staff and guests and making necessary adjustments. Full responsibility for monitoring all facility and service standards and keeping him/her up to date of any operational opportunities. To deal with problems, enquiries and complaints from Spa clientele & informing the Spa Manager. To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene. To maintain and update equipment, product, service and standards as required. To take care of Spa & Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa. To ensure all spa team members are following the training & procedures for the guest journey and that sales of treatments and products are maximized. To ensure that a high standard of cleanliness is maintained throughout the facility at all times. Finance To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity program. To put the forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands. Recruitment and Training To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa. To be responsible for instigating progressive, professional and well-organized training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, sick leave and holiday arrangements. Supervise spa therapists, concierges & attendants, answering queries and identify training needs. Develop the therapists’ roster and assist the concierges with the appointment schedule. Ensure the spa’s operating procedures and policy manuals are implemented and updated as required and assist with the development and updating of the spa menu. Reporting Responsible for tracking developing statistical reporting. Keeping accurate and up-to-date records and statistics on the spa employees. Purchasing: Will take full responsibility to monitor operating supplies for the spa department and to generate necessary purchase requisitions. Skills, Knowledge and Expertise NATIONALITY: Eligible for a working permit in country of hire Education: Business administration qualification. (an advantage) Beauty/spa therapist qualification. (an advantage) Experience with Advanced Cosmetology. (an advantage) First Aid and CPR Certificate. EXPERIENCE: To fill the position, one of the following is required: Three years’ spa management experience in an international standard spa. Previous experience in a 5 star hotel spa. LANGUAGE: Ability to work and communicate in a multinational environment: Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this Position: Operations management. Financial reporting and budgeting. Human resource management. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. Strong leadership skills. TECHNICAL Competencies: Computer literate (mid-advanced level) Business writing. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property. About Royal Maxim Palace Kempinski Cairo The Royal Maxim Palace Kempinski is a haven of tranquillity in the heart of New Cairo. Offering a range of palatial services, the hotel features the finest rooms coupled with the highest levels of service and is an ideal base from which to explore the amazing city of Cairo. The hotel’s optimum location on the city’s ring road and its close proximity to Cairo International Airport make the hotel the perfect starting point from which to explore Cairo’s treasures. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. Application Deadline December 15, 2025 Department Food & Beverage Employment Type Permanent - Full Time Location Egypt - Cairo Workplace type Onsite Key Responsibilities All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP. The service team is well managed, having delegated the appropriate tasks to the team members. A High quality of product and service is maintained in the outlet. The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times. Job Requirements Experience in an F&B service role. Ability to work and communicate in a multinational environment: Local language – excellent oral and written skills. English – excellent oral and written skills. Additional language – beneficial. bility to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: Passionate for Food & Beverage People Oriented Passionate for European luxury Entrepreneurial Straightforward Sense of responsibility Team player Analytical thinker Flexible and reliable Tolerant and open minded Works well under pressure About Kempinski Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury. Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service. For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual. In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect. About Kempinski Nile Hotel Garden City Cairo Located in Egypt's beautiful capital, Kempinski Nile Hotel offers guests a boutique five-star experience on the banks of the Nile River. Right in the heart of Cairo's Garden City district in down-town, guests are only a short drive from the Pyramids of Giza, shopping areas and local attractions. Kempinski Nile Hotel caters to large groups, couples and solo travelers offering 137 rooms and 54 exclusive suites in an unforgettable environment. All suites come with their own private balcony so guests can relax and enjoy a beautiful view of the Nile River. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
Sales Manager - Corporate The incumbent in the position is responsible for managing the Travel & Trade market , which includes developing new business, negotiating contracts and maintaining good relations with actual clients in order to meet and exceed the targets set for the Travel & Trade . Application Deadline October 31, 2025 Department Sales & Marketing Employment Type Permanent - Full Time Location Egypt - Cairo Workplace type Onsite Key Responsibilities Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager Rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. Skills, Knowledge and Expertise To Fill This Position The Candidate Must Have: Two (2) years experience in a Sales position, preferably in a 4/5 star hotel. Planning/organisation Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) Micros Fidelio Opera and Sales & Catering About Kempinski Nile Hotel Garden City Cairo Located in Egypt's beautiful capital, Kempinski Nile Hotel offers guests a boutique five-star experience on the banks of the Nile River. Right in the heart of Cairo's Garden City district in down-town, guests are only a short drive from the Pyramids of Giza, shopping areas and local attractions. Kempinski Nile Hotel caters to large groups, couples and solo travelers offering 137 rooms and 54 exclusive suites in an unforgettable environment. All suites come with their own private balcony so guests can relax and enjoy a beautiful view of the Nile River. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
SCOPE To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies. Application Deadline October 31, 2025 Department Spa & Recreation Employment Type Permanent - Full Time Location Egypt - Cairo Workplace type Onsite Compensation ج.م0 / month Reporting To Director of Spa Key Responsibilities MAIN RESPONSIBILITIES To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. This means tailoring treatments where needed in accordance with Resense training. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time. Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. Following scheduled roster and daily appointment schedule. Manage levels of professional stock and supplies. Reference and abide by the spa’s standard operating procedures & policies. Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms. Responsible for achieving sales targets as set by the Spa Manager/Head Therapist. Assist with demonstrations/ events as required. Must adhere to training as set down by the Spa Manager and Head Therapist. To use the correct quantities of products as specified by the manufacturer and not exceed that amount. To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa. To maintain a high standard of appearance and personal hygiene as per Resense policy. To always be punctual and prepared in advance of treatments. Ensure that daily sales figures are accurately recorded. To be adaptable and accountable for all actions. To cover reception as and when required. Courtesy to guests and other members of staff at all times Skills, Knowledge and Expertise NATIONALITY: Eligible for a working permit in a country of hire. EDUCATION: Internationally recognized massage certificate. Internationally recognized beauty therapy certificate. Experience with advanced cosmetology. (an advantage) Aromatherapy certificate. First aid and CPR certificate. (an advantage) Knowledge of natural therapies. EXPERIENCE: To fill the position, one of the following is required: Three(3) years spa therapy. LAMGUAGE: Ability to work and communicate in a multinational environment: Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this Position: Operations management. Financial reporting and budgeting. Human resource management. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. Strong leadership skills. TECHNICAL COMPETENCIES: Computer literate (mid-advanced level) Business writing. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work Benefits About Kempinski Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury. Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service. For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual. In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect. About Royal Maxim Palace Kempinski Cairo The Royal Maxim Palace Kempinski is a haven of tranquillity in the heart of New Cairo. Offering a range of palatial services, the hotel features the finest rooms coupled with the highest levels of service and is an ideal base from which to explore the amazing city of Cairo. The hotel’s optimum location on the city’s ring road and its close proximity to Cairo International Airport make the hotel the perfect starting point from which to explore Cairo’s treasures. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
Sales Manager - Leisure MAIN RESPONSIBILITIES Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. Application Deadline September 30, 2025 Department Sales & Marketing Employment Type Permanent - Full Time Location Egypt - Cairo Workplace type Onsite Key Responsibilities SCOPE Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals. OVERALL OBJECTIVES The Job Of Sales Manager Is Executed Satisfactorily When: The Hotel achieves its Financial Objectives. The Sales Team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives. The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales & Marketing. About Kempinski Nile Hotel Garden City Cairo Located in Egypt's beautiful capital, Kempinski Nile Hotel offers guests a boutique five-star experience on the banks of the Nile River. Right in the heart of Cairo's Garden City district in down-town, guests are only a short drive from the Pyramids of Giza, shopping areas and local attractions. Kempinski Nile Hotel caters to large groups, couples and solo travelers offering 137 rooms and 54 exclusive suites in an unforgettable environment. All suites come with their own private balcony so guests can relax and enjoy a beautiful view of the Nile River. Apply Now Our Hiring Process Stage 3: Hiring Manager Interview Stage 4: Job Offer Stage 1: Application Review Stage 2: HR interview Stage 4: Job Offer Find out more Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest