Assistant Executive Housekeeper
The incumbent in this position is responsible for assisting the Executive Housekeeper in managing the Housekeeping Department in order to ensure the highest standards of cleanliness. They oversee and direct all cleaning and maintenance operations on Floors and Public Area. Closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free. In the absence of the Executive Housekeeper, they are fully responsible for the management of the Housekeeping Department.Application Deadline September 30, 2025 Department Housekeeping & Laundry Employment Type Fixed Term - Full Time Location Egypt - Cairo Workplace type OnsiteKey Responsibilities
- Supervise Housekeeping Department Staff to ensure that guests and customers, whether internal or external, receive prompt and courteous service, and to ensure adherence to hotel standards.
On a daily basis, assign duties and special projects to Room Attendants / Public Area Cleaners, follow up on the progress and keep the Executive Housekeeper informed.Check rooms randomly and particularly all those assigned to V.I.P., V.V.I.P. and Repeated Guests and coordinate the flower requirements to these guests and other special requests.Inspect Floors / Public Areas to ensure that facilities, equipments and amenities are clean and are well maintained; verify the work performed by outside contractors to ensure compliance to their contract; and take corrective measures in order to meet Kempinski standards.Participate in the recruitment of new staff by screening and interviewing applicants.Identify the department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training.Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties.Anticipate and maintain all equipments and supplies and assure their availability. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipments and tools.Handle comments and requests from guests and other departments to meet their satisfaction. Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests.Participate in various housekeeping projects such as general cleaning, which involve scheduling, inspections, records keeping, follow-up, and communication with other related departments.Assist the Executive Housekeeper in the preparation of the annual manning guide, the CAPEX budget and departmental budget in order to meet the business objectives.Accomplish several administrative duties related to the position such as attending meetings, writing reports, maintaining a daily log, etc.Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.Skills, Knowledge and ExpertiseEDUCATION:Equivalent to a College Degree in Administration of Hotel Management.
Experience
:3 to 5 years experience in a Housekeeping management position, preferably in a 5 star hotel.COMPETENCIES:TECHNICAL COMPETENCIES:Knowledge and Skills on Cleaning techniquesKnowledge on cleaning products, equipment and machineKnowledge on housekeeping procedures and standardsINDIVIDUAL CHARACTERISTICS:Be able to stand up and walk all day
Other Skills
(LANGUAGE, COMPUTERS,…):Fluency in local languageFluency in English preferableBasic computer knowledge and skills: Fidelio, Word and Excel
About Kempinski Nile Hotel Garden City Cairo
Located in Egypt's beautiful capital, Kempinski Nile Hotel offers guests a boutique five-star experience on the banks of the Nile River. Right in the heart of Cairo's Garden City district in down-town, guests are only a short drive from the Pyramids of Giza, shopping areas and local attractions. Kempinski Nile Hotel caters to large groups, couples and solo travelers offering 137 rooms and 54 exclusive suites in an unforgettable environment. All suites come with their own private balcony so guests can relax and enjoy a beautiful view of the Nile River.Apply NowOur Hiring Process
Stage 3:
Hiring Manager Interview
Stage 4:
Job Offer
Stage 1:
Application Review
Stage 2:
HR interview
Stage 4:
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