Posted:1 week ago|
Platform:
On-site
Full Time
Our Client: It's a leading logistics tech company in India that provides on-demand intra-city transportation services. The company's solutions cater to a variety of industries, offering features like real-time tracking, flexible pricing, and reliable delivery support across multiple cities. Job Title: Assistant Category manager Experience: 1.5 - 3 years Education: Bachelor’s Degree or Post Graduate in any stream Locations: Coimbatore and Kochi About Role: We are looking for people to join us on a journey that can improve a million lives on a daily basis. Assistant LCV category manager is primarily responsible for handling P&L for LCV category in the city. The role requires good problem solving skills, data analysis and team handling skills. Key Responsibilities: Supply/ demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining. Retention: Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal wise supply fulfillment, customer retention,etc. Community management: actively moderate (bring people together), leverage, and rule the driver /customer community to shape the best service quality to users and the best worth for drivers. Execute Marketing and Branding initiatives for the city as per the BTL plans Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights. Analyze data and prepare reports to monitor performances, find business problems and come up with solutions. Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues. Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 20+ high performing individuals. Requirement: Communication & team handling skills Supply/Demand planning Data analysis & problem solving Should be good in making reports (MS-Excel/google sheets,etc) Should know the local language of the region Show more Show less
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