Asset Management Specialist

Job Description

The Asset Management Associate is responsible for managing asset related requests for solution changes for GHX clients. This role establishes strong client relationships to proactively achieve timely and accurate contract review, quote creation and invoice only renewals, while also working directly with the internal business partners and field sales team to review and submit requests to notify customers of changes. The ideal candidate will have experience with reviewing account contracts with an effective history of achieving solid results in a high-paced, dynamic environment. The Asset Management Associate will interface directly with the GHX Asset Management team, Customer Success Managers, product management team as well as the sales representative to ensure alignment and timing of requests. Ultimately, this role holds responsibility for the timely completion of requests and necessary tasks, related to the maintenance of GHX assets. Principal duties and responsibilities: Achieves monthly, quarterly, and annual goals. Responds to requests early on, uncovers roadblocks and demonstrates strong communication skills with a broad range of internal customers. Works with internal resources to develop comprehensive strategies to maintain Asset Cleanliness. Identifies the customer requirements and demonstrates strong account management skills to drive accurate and timely submission of requests. Review and reconcile contracts and agreements to maintain accurate data and reporting. Proactively establishes productive working relationships with GHX internal business partners and utilizes SalesForce.com to reflect real-time status of all customers. Works effectively cross-functionally with legal, product management, and the contracts team to ensure that all customer contract timelines are met. Prepares professional, well written descriptions on all requests submitted in the system. Commits to continuous improvement and strives to master GHX internal systems. Maintains a thorough knowledge of GHX products and services, demonstrating the ability to respond to and interact with internal requests independently. Knowledge or Skills or Experience: Experience reviewing and analyzing client data Excellent presentation skills in both verbal and written formats. Exceptional organizational skills, with experience managing complex timelines and processes. Strong professional ethics and integrity. Extreme attention to detail and process retention. Exceptional people skills that allow the ability to work with cross-functional teams and personnel at varying levels of the organization. Qualifications: At least 2 years of experience with a proven track record of contract review, data entry and account record management. Ability to work in a fast- paced, results oriented, team environment. Maintains a positive outlook and a commitment to quality work and outcomes. Proficient in MS Excel, PowerPoint, MS Outlook. Previous experience SalesForce.com. Healthcare industry experience preferred. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.