Posted:2 months ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be joining as a full-time on-site Area Service Manager at our office in Dehradun. Your primary responsibilities will include overseeing service operations, leading a team of service technicians, ensuring high levels of customer satisfaction, and developing and implementing service strategies to achieve our business goals. To excel in this role, you should have a strong technical background in consumer electronics and appliances, along with prior experience in service management and team leadership. Your problem-solving and decision-making skills will be crucial in effectively managing service operations. Excellent communication and interpersonal abilities are essential for successful team collaboration and customer interactions. Your role will also involve analyzing data to identify areas for performance improvement and implementing strategies to enhance service quality. A solid understanding of service strategies and best practices in customer service will be beneficial in meeting our service objectives. Ideally, you should hold a Bachelor's degree in Engineering or a related field. Prior experience in the electronics or appliance industry would be an added advantage in excelling in this role.,

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