6 Service Strategies Jobs

As a dedicated and experienced Customer Support Team Lead at Schneider Electric, your role will involve overseeing the daily operations of the customer support team to ensure the highest level of service for our customers. You will collaborate with various departments, develop effective support strategies, and continuously enhance support processes. Your leadership will be crucial in training and mentoring team members, monitoring performance metrics, and providing constructive feedback to achieve team objectives. If you are a proactive problem solver with excellent communication abilities and a passion for creating a positive impact, we encourage you to apply. Responsibilities: - Oversee th...

As a Lead of Experience Customer/ Distributor at Prudential Health India (PHI), your role will involve the following key responsibilities: - Building the Customer and Distributor Experience (CX/DX) strategy and seeking leadership sponsorship - Building CX and DX journey maps and ensuring value chain prepositions are in place - Collaborating with Technology, Ops, Claims, and UW function to execute the strategy - Driving initiatives across the organization - Aligning with DX strategy and seeking Distribution leadership sign off - Partnering with technology to create a digital servicing model across all sub-functions of the central operations team - Focusing on cost efficiency with scalability ...

We are seeking a female candidate to join our team for the position of Customer Relationship Manager. Your role will involve handling customer inquiries, complaints, and feedback, processing orders, and preparing reports. You will be responsible for developing customer retention programs, creating and implementing service strategies, and making recommendations for products or services. Building lasting relationships with customers and expanding the customer base will be key aspects of your role. As a Customer Relationship Manager, you will work closely with the sales and marketing teams to keep customers updated with product information and attend exhibitions to reach customers. Additionally...

You will be joining as a full-time on-site Area Service Manager at our office in Dehradun. Your primary responsibilities will include overseeing service operations, leading a team of service technicians, ensuring high levels of customer satisfaction, and developing and implementing service strategies to achieve our business goals. To excel in this role, you should have a strong technical background in consumer electronics and appliances, along with prior experience in service management and team leadership. Your problem-solving and decision-making skills will be crucial in effectively managing service operations. Excellent communication and interpersonal abilities are essential for successfu...

ResMed is a global leader in connected devices and digital health, dedicated to helping millions of people improve their sleep, breathing, and overall quality of life. As the company continues to pave the way in healthcare innovation, you have the opportunity to contribute to our growth. Our customer-centric focus on cloud-connected devices and digital health technologies aims to address the needs of individuals suffering from sleep apnea, COPD, and other respiratory conditions affecting over one billion people worldwide. You will be part of a specialized Technical Support team committed to delivering exceptional after-sales service and support in the region. Our team culture emphasizes cust...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building jo...