ArcGIS Utility Network Implementation Manager

Position: ArcGIS Utility Network Implementation Manager

Experience: 7+ Years

Location: Thane/Remote

Shift Time : General

To be On Board: ASAP

Job Role:

As a leader in delivering managed ArcGIS Utility Network solutions, the Utility Network Implementation Manager will oversee end-to-end project delivery, ensuring quality, timelines, and client satisfaction. This role requires strong project management skills, technical understanding of Esri Utility Network, and the ability to lead cross-functional teams in a multi-client environment.

The ideal candidate thrives in a fast-paced, multi-project environment and possesses a passion for solving complex challenges, acting as a trusted technical advisor to help our clients modernize their GIS infrastructure and operations.

Must Have Skills:

• Client Engagement & Solution Design:

  Engage directly with clients to conduct needs assessments, gather technical requirements, and design robust ArcGIS Utility Network solutions tailored to their specific business needs (e.g., electric, gas, water).

• Turnkey Project Execution:

  Lead and execute all phases of Utility Network projects, from initial design and configuration to full implementation and deployment within client ArcGIS Enterprise environments.

• Data Migration & Integration:

  Architect and perform complex data migration from legacy GIS, CAD and other systems into the Utility Network. Develop and manage sophisticated ETL workflows for multiple clients with varying data schemas and quality.

• Managed Services & Administration:

  Provide ongoing remote administration, maintenance, and support for our clients' Utility Network deployments. This includes performance monitoring, utility network maintenance activities, data quality checks, version management, service publishing, and ensuring system uptime as part of our service level agreements (SLAs).

• Technical Leadership & Support:

  Serve as the primary technical point of contact for clients. Troubleshoot and resolve complex technical issues, provide expert-level user support, and develop advanced network analysis tools (tracing, diagrams, etc.).

• Pre-Sales & Scoping:

  Assist the business development team in technical pre-sales activities, including solution demonstrations, proposal development, and the creation of Statements of Work (SOWs).

• Best Practices & Documentation:

  Develop and standardize implementation methodologies, best practices, and training materials to ensureconsistent, high-quality service delivery across all client projects.
• Bachelor's degree in GIS, Geography, Computer Science, Engineering, or a related field.

• 3-5 years of hands-on experience

  delivering solutions with

  ArcGIS Enterprise

  and

  ArcGIS Pro

  .

• Proven project experience implementing Esri's Utility Network

  , including advanced data modeling, rule configuration, and subnetwork management.

• Excellent client-facing and communication skills

  , with the ability to translate complex technical concepts for non-technical stakeholders.
• Experience working in a

  consulting, professional services, or multi-client environment

  .
• Strong proficiency in enterprise geodatabase administration (SQL Server, Oracle, or PostgreSQL) and data migration strategies.
• Ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines.

Desired Skills:

• Esri certified ArcGIS Utility Network Professional
• Direct experience across multiple utility domains (

  Electric, Gas, Water, and/or Wastewater

  ) is highly desirable.
• Advanced proficiency with

  Python (ArcPy)

  for automation and

  ArcGIS Arcade

  for implementing business logic.
• Extensive experience with

  FME Desktop/Enterprise

  for complex data integration and transformation workflows.
• Experience deploying and managing ArcGIS Enterprise in cloud environments (

  AWS or Azure

  ).
• Proven track record of leading technical projects from inception to completion.
• Familiarity with project management methodologies and tools.

Non-Technical Skills:

• Good verbal and written communication skills
• Analyze and estimate the tasks
• Adhere to determined software quality standards