Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Red Hat OS Administration
Good to have skills : Microsoft Azure IaaS, Infrastructure Automation
Minimum 3 year(s) of experience is required
Educational Qualification : Certifications: Red Hat Certified Engineer (RHCE) Microsoft Certified: Azure Administrator Associate (AZ-104) Red Hat Certified System Administrator (RHCSA)
Summary: We are seeking an experienced Senior Unix/Linux Administrator (L2) to manage and optimize Red Hat Enterprise Linux (RHEL 8 & 9) environments hosted on Microsoft Azure. This role requires deep expertise in automation, patch management, identity services, and vulnerability remediation to ensure system reliability, security, and compliance. Key Responsibilities: • Administer and manage RHEL 8/9 servers in Microsoft Azure, including provisioning, configuration, performance tuning, and lifecycle management. • Perform patch and lifecycle management using Red Hat Satellite, ensuring system compliance. • Design and implement automation workflows using Red Hat Ansible, including playbooks, roles, and CI/CD pipelines. • Manage and maintain Red Hat Identity Management (IdM) and centralized authentication. • Configure, maintain, and troubleshoot Unix Bind DNS services. • Manage JSCPAE (SFTP/FTP) file share services for secure and compliant data transfers. • Conduct vulnerability management: assessment, reporting, and remediation planning. • Collaborate with security, cloud, and operations teams to align with organizational compliance standards. • Provide incident management, root cause analysis, and advanced troubleshooting support in a 24x7 environment. • Mentor junior team members and contribute to process improvements and automation initiatives. Technical Experience: • 5–8 years of hands-on experience in Red Hat Enterprise Linux (RHEL 8/9) administration. • Strong expertise with Red Hat Satellite for patching and subscription management. • Advanced Ansible automation skills: playbook creation, orchestration, and CI/CD integration. • In-depth knowledge of Red Hat IdM/LDAP for access and authentication management. • Experience managing DNS (Bind) and secure file transfer services (JSCPAE, SFTP/FTP). • Proficiency in Azure administration: VM management, VNets, NSGs, Azure Monitor, Backup, and Recovery Vault. • Solid understanding of vulnerability management tools and processes. • Advanced troubleshooting of Linux performance, networking (TCP/IP, routing, firewalls), and incident resolution. • Shell scripting (Bash) or equivalent scripting experience for automation and operational efficiencies. Professional Attributes • Strong problem-solving and analytical skills with focus on root cause analysis. • Ability to manage priorities in a fast-paced, mission-critical environment. • Effective collaboration and documentation skills. • Willingness to work in 24x7 rotational shifts with on-call responsibilities. Educational Qualification: UG: BCA in Computers, BSc in Any Specialization, BTech/BE in Any Specialization Preferred certifications • Red Hat Certified Engineer (RHCE) • Microsoft Certified: Azure Administrator Associate (AZ-104) • Red Hat Certified System Administrator (RHCSA) Additional Information Experience with Azure-native tools (Azure Monitor, Log Analytics, Backup, Recovery Vault) is a plus. Knowledge of security and compliance frameworks (ISO, SOC2) is advantageous.