Posted:1 day ago|
Platform:
Work from Office
Full Time
Provide production support for applications running in Windows-based environments.
Monitor and troubleshoot UiPath automation workflows to ensure seamless operations.
Support and maintain applications built using HDR and PowerApps.
Utilize network and system troubleshooting tools including remote access utilities and connectivity diagnostics.
Follow IT Service Management (ITSM) processes including Incident, Problem, Change, and Release Management.
Minimum 3 years of experience in production support within a Windows environment.
Hands-on experience with UiPath automation platform.
Working knowledge of Windows Server 2016 and IIS.
Familiarity with SQL Server 2019 and DBMS tools.
Experience with observability and monitoring tools like Splunk, and ThousandEyes.
Understanding of DR and BCP strategies and implementation.
Strong grasp of ITSM frameworks and best practices.
Excellent analytical and troubleshooting skills.
Strong communication and collaboration abilities.
Ability to work independently and manage multiple priorities in a dynamic environment.
NTT DATA, Inc.
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