104 Bot Jobs

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5's SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiencesCDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure OpenAI Service Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for leading the effort to design, build, and configure applications using Azure AI Services, Microsoft Azure OpenAI Service and Azure PaaS components. Your typical day will involve collaborating with cross-functional teams, managing project timelines, and ensuring the successful delivery of high-quality applications. Roles & Responsibilities:- Lead the design, development, and deployment of applications using Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search), Azure Language Services (CLU), Microsoft Bot Framework/ Microsoft Power Virtual Agents (Microsoft Copilot Studio) and Azure PaaS.- Act as the primary point of contact for the project, collaborating with cross-functional teams to ensure project timelines are met.- Ensure the successful delivery of high-quality applications, adhering to best practices and industry standards.- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and growth.- Stay updated with the latest advancements in Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search) and Azure Language Services (CLU) integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience with Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search), Azure Language Services (CLU) and Azure PaaS including API Management, Key Vault and Application Insights.- Must To Have Skills: At least 1+ year hands on experience in Azure based LLMs with knowledge in embeddings/vectorization and semantic/vector based indexing and search. Strong experience in LLM frameworks such as Langchain and Semantic Kernel.-Must to Have Skills: Experience with conversational AI with Microsoft Bot Framework or Power Virtual Agents (Microsoft Copilot Studio). Should have experience in integrating chatbot solutions with multiple channels.- Must To Have Skills: Strong understanding of software development best practices including Agile methodologies and industry standards with special focus on API, function app and logic app building. Experience with Python programming language, using Visual Studio Code IDE and Azure AI Studio.- Good To Have Skills: Knowledge of other vector databases, Knowledge Graphs and other programming languages such as C#. Experience with different LLMs such as Llama, Mistral etc.- Good To Have Skills: Experience with deployment of applications and containerization technologies such as Docker or Kubernetes.Good To Have Skills: Experience with all Azure AI services like Video Indexer, Computer Vision, Custom Vision, Document Intelligence.- Experience with database technologies such as SQL Server and Cosmos DB.- Solid grasp of software testing and quality assurance principles.- Knowledge of DevOps practices. Additional Information:- The candidate should have a minimum of years of experience in software development.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification 15 years full time education

The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 4 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! MBA from a tier 1 or tier 2 institute 4+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team.Qualification Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 4+ years

Title : GN - SONG - Service - Amazon Connect Platforms ¢‚€ Associate Director The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 7 (Manager) + Entity (S&C GN) Management Level: Level 7 - Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Amazon Connect - Contact Center Transformation, Analysis and Implementation | Level: Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 10-14 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation Business Development :Lead and manage proposals in response to client requests / RFPs across multiple market units to ensure a continuous pipeline of opportunities / projects Market Unit Development :Connect and work with market unit leads to identify and understand the demand in the market in terms of both skill and scale required People Development: Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery: Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Provide best practices guidance and implement approach based on industry or process benchmarks Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Lead practice-specific initiatives including creating points of view, creating reusable assets in contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role: Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Strong program management / people management skills Read about us. Blogs Your experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 8 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.Qualification Good to have skills: AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience: Minimum 10 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute

The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 2 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team. Qualification Your experience counts! MBA from a tier 1 or tier 2 institute 2+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.QualificationYour experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java

JR: R00195769 Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute --------------------------------------------------------------------- Job Title - AWS Devops + Level 9 (Consultant) + Entity (S&C GN) Management Level: 9-Team Lead/Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must-have skills: AWS Cloud, Cloud Contact Center transformation, CI/CD pipelines, AWS Devops, DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF Good to have skills: AWS Connect, Amazon Connect , Python, Bash, or PowerShell or Node.js Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Configure and manage Amazon Connect instances to enhance customer service operations. Integrate Amazon Connect with other AWS services and third-party applications. Work closely with cross-functional teams to understand requirements and deliver solutions that align with business goals. Troubleshoot and resolve issues related to deployment, infrastructure, and application performance. Provide technical support and guidance to team members and stakeholders. Maintain comprehensive documentation of systems, processes, and configurations. Proven experience in designing and managing cloud based(preferably AWS) infrastructure and deployment pipelines(CI/CD) Proficiency in AWS services, including DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF, etc Strong experience in DevOps tools and practices, including CI/CD and infrastructure as code (Terraform, CloudFormation, CDK, etc) including configuration, integration, and optimization. Working knowledge of one of the programming/scripting languages such as Python, Bash, or PowerShell or Node.js Knowledge of security best practices and compliance requirements related to contact centers and cloud infrastructure. Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

Job Track Description : RPA Senior Developer Prior RPA experience in UiPath toolStudio, BOTs, Orchestrators, RE Framework and minimum 5 end to end implementations as a Core RPA Developer Develop code according to the best coding standards and best practices. Familiarity with SharePoint, Microsoft flows and Power Automate are preferred Basic Python, C# and SQL coding skills are preferred A keen interest in following the latest RPA trends and developments and upskilling as required Good written and verbal communication skills Innovative and Out-of-box thinking for new solution development to automate the business process Learn fast and collaborate with other team members to meet project goals. Troubleshooting, debugging, and problem solving skills.

Req ID: 305565 We are currently seeking a Power Automate Tech Lead to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Job Duties: "¢ Experience in developing at least 10+ Power Automate Desktop (PAD) flows "¢ Have an experience in SQL data queries with/without PAD flows "¢ Knowledge in any other programming languages (Java / .Net / Python / Angular JS/ Node.JS) "¢ Knowledge in other RPA tools (UiPath / Blue Prism / Automation Anywhere) "¢ Experience in Supporting the Power Automate projects "¢ Experience in utilizing ITSM ticketing tools like Service Now / Remedy / Jira / others "¢ Having an understanding/experience in Automation Anywhere bot development is preferred "¢ Support the Hyper care period after the go-live. "¢ Able to work in the rotational monthly shift Minimum Skills RequiredPower Automate - 2+ years SQL - 1+ yrs Automation Anywhere - 0-2 yrs

1. Designing and testing LEX bots, developing/editing scripts for Contact Centerdeployments in Amazon Connect. 2. Consulting with the business during migration build efforts to formulateinitial call flows. 3. A variety of other Amazon Connect/Lex tasks associated with the waves withinthe migration. 4. Will also support/cooperate with the rest of the Contact Center group ontheir parts where scripting skills will be important to the team. 5. Cross train as necessary when there is availability. 6. Examination of current call flows in Cisco. 7. Examination of call flows that go from Amazon to Cisco if needed. 8. CCE log work as needed.

About the Job We are currently seeking a Financial Modelling Expert to join our Finance team based in Noida. The successful candidate will be responsible for creating, maintaining, and improving financial models to support strategic decision-making within the company. The ideal candidate must have a strong background in financial modeling, a deep understanding of accounting and financial principles, and excellent communication skills to convey results clearly and concisely. Key Responsibilities: 1) Experience in BOT (Build Operate Transfer) and/or BOO (Build Own Operate) projects; Ability to build a business plan from scratch. 2) Good knowledge / experience of project finance would be required (infrastructure project modelling, debt financing, consolidation of project/services SPVs Special Project/Purpose Vehicles, etc.) 3) Ability to update hypotheses by including actuals/budgets and refine the business plan trajectory. 4) Design, develop, and maintain financial models to support strategic decision-making within the company. 5) Finance stakeholder of an initiative to program a business plan model with a team of data scientists. 6) Conduct in-depth financial analysis to evaluate company performance and identify opportunities for improvement. 7) Work closely with finance and operational teams to understand financial modeling needs and provide tailored solutions. 8) Prepare financial reports and presentations for management and external stakeholders. 9) Participate in special projects and continuous improvement initiatives. Profile (Skills, Experience & Qualifications): (i) Must Have Chartered Financial Analyst with minimum of 5 years of experience in financial modelling or university masters degree. Good knowledge/experience of project finance (infrastructure project modelling, debt financing, consolidation of project / services SPVs) Should be able to work in a rapidly changing and high-pressure work environment. Good understanding of valuation methodology. Strong analytical and quantitative skills. Deep understanding of accounting and financial principles. Excellent communication and presentation skills. Ability to work independently and as part of a team. Experience in data analysis and using financial modelling tools such as Python, Excel, VBA, etc. Knowledge of ERP environment such as Oracle, etc. (ii) Nice to have Working experience in the energy transition or sustainable chemical industry. Good knowledge of MS office, like excel, Power point & word. Ability to extract various Dashboards related to project in terms of costing, cash flow, Manhours etc. Strong statistical & analytical skills, with proactive and inquisitive mind. Ability to handle multiple projects, assign and multi-task to meet deadlines. Whats next? Starting Date: Once receiving your application, a recruiter performs an initial check and a review is further carried by hiring manager. We expect to take up to a few weeks to perform that review. If you hear from us, it is because we want to organize interviews and meet with you physically, or virtually, depending upon the location. To get an overview of the recruitment process, visit our dedicated webpage here We invite you to get to know more about our company by visiting ten.com and follow us on LinkedIn , Instagram for company updates.

About the Company: F5 technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the worlds largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywherewith confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take great pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you! About our Job Postings: When applying for any of the roles in F5, please note, our ideal candidate is not necessarily someone who meets all the posted requirements. In fact, this is just a representative of how we know the job has been done in the past. We would love to talk to you even if you dont check all the boxes here, but believe you bring your own unique capabilities that can be utilized to ensure the success of the role and the organization. The SE Job Overview: The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the XC Specialist sales organization. The SEs primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 Distributed cloud to our customers. To be effective, a Specialist SE needs to have excellent technical skills and knowledge on both F5 products and the eco-system that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling for F5 Distributed Cloud solutions to address our customers business needs, in partnership with the Specialist Sales Account Manager. From our customers perspectives, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and proposes effective solutions to address their concerns. The F5 SE presents the technical capabilities and importantly the business benefits in the technical value proposition. Sound interesting? Read on! What youll do: Articulate the F5 product strategy, messaging, and positioning F5 Distributed Cloud's value proposition and solutions for customer business objectives Provide technical expertise through sales presentations, solution designs, solution demonstrations, proofs of concept by various mediums: in-person, virtual presentations, white boarding etc. Determine viability of opportunity and map out organizational structure. Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. Consistently provide world-class customer service through the customer life cycle. Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities. How youll do it: Hands on experience in application security, web application firewalls, API security and anti-bot protection Experience in secure Cloud architectures in: AWS, Azure, GCP or other public clouds Experience with multi-cloud design Experience in automation build, configuration managements tools for deployments such as Terraform Good understanding of application and APIs What youll bring: 10 + years of related industry experience BS/BA or equivalent work experience Familiarity/experience with F5 or similar industry solution deployment a plus Relevant certifications a plus What youll get: The nature of the role could require travel up to 50% of the time, and working across time zones This is a self-driven role, so career growth and development is available at every stage of your career. Competitive pay, , and cool perks Tuition assistance for professional development , strong interest groups The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Business Requirements Analysis Good to have skills :Service Analytics Minimum 3 year(s) of experience is required Educational Qualification :15 years full time education Key responsibilitiesaConducting research and analysing data to develop models - and suggest methods for ISA Automation team to improve their practices and processes.bSolve existing business problems and/or better achieve project goals.cOversee the implementation of new technology and systemsTechnical ExperianceaAt least 4 years of relevant experiencebActive contributor to a cross-functional team, collaborating with Reporting Analytics in other regions to drive improvement in the overall analytical supportcStrong reporting and analytical skills, ability to manage and analyze large and complex data setsdStrong technical, analytical, problem-solving, and organizational skills and perform with a high level of accuracyeHaving a fair Idea of Microsoft BOT frameworkfAnalyzing data and logging defects through the defects management system and tracking to closuregExperience with presenting findings and clearly communicating complex information to a variety of audienceshExperience with analyzing, translating and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutionsiAbility to quickly adapt and learn new programs and skills Professional & Technical Skills: Must To Have Skills:Proficiency in Business Requirements Analysis. Good To Have Skills:Experience with Service Analytics. Strong understanding of software/application support processes and best practices. Excellent problem-solving and analytical skills. Ability to effectively prioritize and manage multiple tasks. Exceptional communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Business Requirements Analysis. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Overview Wipro is looking for senior business development leaders to expand our footprint in Global Capability Center (GCC) segment. The candidate will be a GCC specialist and collaborate with Wipro market units, global business lines and external partners to drive business growth. The ideal candidate should have extensive experience in selling services (IT/BPO/ERD) to Global clients across the GCC lifecycle (from setup to center expansion and exit/carveout) and should be able to position Wipro as a strategic partner Key responsibilities: Develop and cultivate relationships with GCC Center heads/key India leadership identify critical business priorities and strategically align Wipro offerings Be Wipros face to the GCC ecosystem in India Work closely with SMU teams (GAEs/Hunting teams) to identify and develop GCC opportunities - both existing accounts and new logos Assess clients business and market/competition trends for potential high value/large deals (setup, transformation, vendor consolidation, COE setups, carve out/exit etc.) Anchor client conversations and solutioning process in collaboration with global account executives (GAEs) and practice teams Supplement sector/account planning and forecasting process with GCC business potential Design and execute strategic initiatives to expand Wipros brand presence (in partnership with SMUs, GBLs, marketing teams and external partners) Leverage external partners, analysts and advisors for market development Desired experience/profile: ~12-15 years experience in consultative selling delivery of technology services to global clients Good level of technical/solution expertise- delivery experience preferable Ability to construct and sell high value strategic deals to client CXO stakeholders Significant understanding of GCC functioning and priorities of GCC Center Heads/Key leadership. Ability to connect with client stakeholders on: o Key business issues (delivery challenges, program portfolio, operational improvement, talent scale up, innovation, internal sponsorship, value enhancement etc.) o Strategic technology topics (e.g. AI/GenAI, Platform engineering etc.) Well versed with the GCC ecosystem in India market trends, regulations, competition/partner landscape, key government policies etc. Good understanding of global delivery models and GCC engagement constructs (BOT, GCC-as-a service, JV etc) Ability to work collaboratively in a matrix organization and drive strategic growth initiatives with market units and practices Experience of market development with support of external ecosystem (advisors, analysts, deal influencers etc.) Preferred industry experience: Software products, BFSI, Telecom, Manufacturing (Automotive, Industrial), Energy Utilities Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title - RPA Developer Location - Noida Experience - 5-10 years We are seeking a highly skilled and experienced RPA Developer with expertise in Automation Anywhere to join our Automation Center of Excellence. The ideal candidate will have 5+ years of hands-on experience in designing, developing, testing, and deploying RPA bots, along with a strong understanding of process automation, exception handling, and bot lifecycle management. You will collaborate closely with business stakeholders, process SMEs, and IT teams to deliver scalable and efficient automation solutions. Key Responsibilities: • Design, develop, and deploy RPA solutions using Automation Anywhere (v11 or A360). • Analyze business processes to identify automation opportunities and assess automation feasibility. • Create reusable components and ensure best practices for bot development and deployment. • Manage bot life cycles including version control, maintenance, and exception handling. • Collaborate with business analysts and stakeholders to translate functional requirements into technical solutions. • Perform bot testing (unit, integration, and UAT support) and resolve bugs/issues. • Provide post-production support and optimize bots for performance and scalability. • Maintain documentation related to bot design, architecture, and operations. • Mentor junior developers and contribute to RPA CoE governance and standards. Required Skills & Qualifications: • Bachelors degree in Computer Science, IT, or related field. • Proficient in Automation Anywhere v11 and/or A360 development and control room operations. • Strong knowledge of bot types (attended/unattended), IQ Bots, MetaBots, and Bot Insight. • Experience in integrating RPA with external systems via APIs or web services. • Strong understanding of software development life cycle (SDLC) and agile methodologies. • Good programming/scripting knowledge in .NET, Java, VBScript, Python, or JavaScript is a plus. • Excellent problem-solving skills and attention to detail. • Strong communication and documentation skills. Preferred Certifications and Work Experience: • Automation Anywhere Certified Advanced RPA Professional or equivalent certification. • Experience in working with OCR tools like ABBYY, Tesseract, or Automation Anywhere IQ Bot. • Exposure to other RPA tools like UiPath, Blue Prism, or Power Automate is a plus. • Familiarity with databases (SQL/NoSQL), Excel Macros, and other automation- enabling technologies.

Skill required: Procure to Pay - Invoice Processing Designation: Procure to Pay Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors. What are we looking for Procure to Pay (P2P) knowledge and expertise.Experience in P2P functions (invoice verification, vendor setup/maintenance, payment processing, query management, reporting).4-5 years of experience in Procure to Pay processes.Strong analytical skills with attention to detail.Excellent verbal and written communication skills.Proficiency in Microsoft Excel and other MS Office tools.Ability to engage and communicate effectively with stakeholders.Flexibility to work in shifts.Vendor reconciliation expertise.Knowledge of payment processing and related detailsDirect debit & vendor master handlingInternal Control awarenessEducationB.ComERP/ any certification requirdWell-versed with ERP systems like SAP, Oracle, and OCR workflow.Mini Bot Experience (Macro)Analytical thinkingCritical thinkingPresentation skillsAdvanced ExcelStrong problem-solving and decision-making abilitiesAbility to operate effectively in a dynamic, multitasking environmentStrong customer service orientation Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

Please find the JD below for your reference Job Title: RPA UiPath Developer (either with SQL or C # .NET) Job Location: Manikonda, Hyderabad Mode of Work: Hybrid Experience Level: 6- 8 years Job Summary : We are looking for a highly skilled RPA Developer with strong expertise in UiPath , as well as hands-on development experience in SQL or C#.NET . The ideal candidate will be responsible for designing, developing, and implementing RPA solutions that streamline business operations and reduce manual efforts, while also leveraging backend systems and APIs through .NET and SQL integration. Key Responsibilities: Design, build, and support Bot deployments for end-to-end RPA implementations comprising multiple applications, processes, and technologies. Follow the standards for the team and internal users to develop high-quality documentation to support automated solutions, including process definition documents (PDD), solution design documents (SDD), PDD/SDD review process, end-user support playbooks, and training guides Implement the solution roadmap using the agile methodology with adherence to various levels of support and SLAs. Contribute to the client-centric culture. Work with a diverse team consisting of business sponsors, process owners, business analysts and developers to analyse, standardise, and automate business processes. Job/Requirements/Qualifications Needed: Minimum 3 years of technical development work experience 18 months / 2 years of experience as an Automation Engineer using UiPath or an equivalent RPA platform Hands-on development experience in any of the programming languages/platforms SQL, .NET/.NET Core/C#, and Databases, and experience automating in O365 products and Excel Experience in a large matrix-style organization where your team collaborates and integrates with other teams across the organization Experience in RPA change management. Passion for the Entertainment Industry Client-first approach Curiosity to learn Courage to fail Focus on continuous improvement

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for a lead developer to design, build, and implement voice bot solutions that meet business needs. candidate will be responsible for defining technical solutions from end-to-end, creating clear documentation, and working closely with development and business teams to deliver high-quality products. This role involves all phases of software engineering and requires Solid collaboration skills in a dynamic, matrixed organization. Bot Development - Design, Develop and deploy conversational applications using Azure Bot Framework on Google Dialog flow Requirements analysis and estimation Investigate issues and provide analysis Defect tracking, troubleshooting, reporting, and analysis Collaborate with cross-functional teams to integrate bots for optimized functionality and scalability. Primary Responsibilities Define and architect end-to-end solutions, proactively engaging with external teams throughout the project Create clear, concise documentation for backend integrations, business logic, and technical details Collaborate closely with development teams and business stakeholders to communicate design overviews and integration plans Translate requirements into technical design and implementation ensuring alignment with architectural standards Mentor Junior developers by providing technical guidance and promote best practices Manage all phases of the software development lifecycle, including requirements analysis, application design, code development, and testing Design and develop reusable components, patterns, and frameworks to drive innovation and enhance team productivity Develop, test, and implement voice bots using technologies such as Google Dialog Flow, Amazon Lex, or similar cloud platforms Serve as the subject-matter expert on voice bot development and design best practices Utilize CI/CD and IaC tools (e.g., Jenkins, Terraform) and version control systems (e.g., GitHub) to maintain efficient and effective development processes Occasionally work off-hours as needed to support implementation windows (no regular on-call requirements) Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so This role offers an exciting opportunity to lead innovative bot development projects while working in a collaborative team environment. Required Qualifications Bachelor's degree and equivalent 6+ years of experience in software development in analysis, design, development, deployment and testing phases with a broad technical background in architecture definition and Enterprise or voice-based systems implementation Hands-on experience in developing chatbots or Voice BOTs (voice bots preferred) Experience with any of the tool Bot Framework Composer (Azure), Google Dialogflow (Google) or Amazon Lex (Amazon) Experience with CI/CD continuous integration/continuous delivery tools like Jenkins Pipeline, GitHub, Terraform etc. Experience with build automation tools like Maven Experience with cloud platforms, preferably Google Cloud and AWS Solid understanding of Contact Center technologies with specialization in any cloud platform like Azure, AWS or Google cloud Solid understanding of Contact Center technologies with experience in cloud-based voice bot platforms Demonstrated ability to develop and manage robust conversational applications Familiarity with Google Dialogflow and Playbook is added advantage Familiarity with continuous integration or continuous delivery tools and source code repositories Knowledge of application monitoring software and tools such as Splunk Proven highly motivated team player with excellent interpersonal, technical and communication skills along with strong analytical and debugging abilities Proven excellent written and oral communication skills, with the ability to effectively collaborate across multiple teams At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Job Title: Senior Developer - .NET No. of Positions 3 Role Application Development Job Location: Chennai - Olympia Tech Park - 8th Floor. Experience: between 6.5 and 8 Yrs. Employment Type: Full Time - Direct Payroll. Work Timing 12.30 pm to 9.30 pm. Work mode Permanent Work from Home – Remote Department – AI Team (Artificial Team) - You will be trained in the AI side. Domain/Vertical - Banking. Notice Period: Immediate joiners preferred Extremely strong in .NET Framework & .NET Core C# Extremely sound in REST API / Web Service development & related concepts like webhooks. Good in inter-service communication techniques like Message Broker (Azure SQS), Distributed Cache (Redis), etc. Good knowledge of Microsoft Teams Bot development with Azure Bot Framework. Comfortable in dealing with authentication with AD, SSO, OAUTH, etc. Exposure to socket programming, audio stream handling, and AI ML Models usage for bot-related automation. Very good working with Azure services, WebApp, AKS, Docker. Highly inclined to explore new areas and deep dive into analysis, troubleshooting. resumes can be shared with devika.raju@kumaran.com or WhatsApp - 8122770798

3 to 8 years of experience in RPA Development using UiPath. Blue Prism experience would be added advantage. Have sound understanding of Development, SIT, UAT and Deployment phases covering the entire Application Development Life Cycle Assessing functional and technical feasibility of new processes that need to be automated. Analysing, understanding and documenting the business processes in detail in (PDD). Converting requirements to automation-specific design and solutions documents (SDD) Developing new RPA solutions and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Designing automation solutions in accordance with standard RPA design principles Creating and documenting test procedures and scenarios for the pre-UAT phases Supporting the Operations Teams during the UAT and rollout phases Supporting existing processes and implementing change requirements as part of a structured change control process. Experience in coordinating with process owners and business to understand the as-is process and design the automation process flow using UIpath Problem solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as required. Extensive development experience with Browser Automation, Windows Automation, Surface Automation, Mainframe, SAP, MAPIEx, MS Excel VBO, Web Services. Experience in VB / C#.NET & knowledge of HTML, SQL, VBO is desired. Knowledge of OCR Technology, Uipath developer or professional certification is added advantage