Application Specialist

Job Description

Job Title : Application Specialist Department : Services Role Description Application Specialist is a cross functional, customer facing role. The person in this role will be responsible for configuring Orchestrations and connections using Scitara DLX Platform. This role will liaise with internal teams to understand, design and automate the manual workflows currently happening within the lab using Scitara DLX platform. Interaction with the Scitara Services internal teams is in scope. Direct Customer interaction and participation in customer facing meetings and demonstrations is in scope for this function. Should be self-motivated and a Team player Key Responsibilities Provide first-line of technical support for Customer deployments. Ability to create orchestrations using Scitara DLX platform to take care of simple and complex workflows in the labs. Ability to adapt to working on multiple and disparate life science applications like ELN, LIMS etc. Fair knowledge of Standard Instruments and Instrument software used in the industry (e.g., Balance, pH meter, Empower, Chromeleon, Unicorn etc.) Fair knowledge of Informatics applications used in the industry (LIMS, ELN etc.) Interfaces with vendor partners and customers to understand their workflow needs and develop internal service capability to deliver these services. Supports the service team with creating Orchestrations for customers in production, including JavaScript. Product presentation and demonstrations skills are desirable. Possesses relevant experience to assist the customers in effectively adopting Scitara's products and provide advanced technical expertise in Scitara product implementation. Collaborates with the team for developing solutions for the customer using Scitara product technology. Should be able to work with minimal guidance. Join the customer calls as a non-participant observer to effectively understand and comprehend the customer needs, project schedules. Ideal Candidate Educational Qualifications Master’s Degree in Chemistry/Biochemistry or related Sciences. Alternatively, an advanced degree in Computer Engineering with related laboratory experience Experience 5+ years of experience working in lab operations in the life sciences or related market Desired Skills Knowledge of and experience using analytical instrumentation, software and services common in laboratory environments (i.e. liquid chromatography, mass spectrometry, optical spectroscopy, automated sample preparation) is desirable Knowledge of and experience interfacing the above applications with other applications in the lab including LIMS, E-Notebooks or data lakes is desirable. Bioprocess knowledge a plus Broad knowledge of typical laboratory domains and workflows Understanding of Lab IT service support needs Knowledge of modern software development processes and technologies (i.e. Agile methodologies, software process tools such as and Jira, Git, working knowledge of software tools and languages used in laboratory informatics (i.e., JavaScript, NodeJS, Python and .Net) is desirable. Excellent written and verbal communication skills Excellent teamwork skills Show more Show less