892 Antivirus Jobs - Page 3

Job Description: We are looking for a Desktop Support Engineer to provide technical assistance to our employees and clients. You will help install, upgrade, and troubleshoot hardware and software systems. Key Responsibilities: Install and configure desktops, laptops, printers, and other devices Provide technical support for hardware/software issues Troubleshoot network and internet problems Respond to user queries in person, over call, or via remote tools Install or upgrade antivirus software and security patches Maintain asset and service logs Coordinate with the IT team for escalations and replacements Skills Required: Basic knowledge of Windows OS , MS Office, and hardware Good communication and problem-solving skills Understanding of basic networking and troubleshooting Ability to handle on-site or remote support Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹22,000.00 per month Shift: Day shift Education: Diploma (Required) Experience: Desktop support: 2 years (Required) Work Location: In person

Key Responsibilities:Email & Communication Systems: Configure and manage corporate email accounts for staff. Provide support for mailing clients (e.g., Outlook, Thunderbird). Installation & Troubleshooting: Install, configure, and troubleshoot: Antivirus software, MS Office, and other essential applications. Desktop and laptop hardware. Operating systems, primarily Windows OS. Network printers and scanners. Conduct timely patch management for all end-user devices. Maintain updated inventories of IT assets and software licenses. Network & Systems Support: Diagnose and resolve network-related issues (LAN, WAN, internet connectivity). Ensure minimal downtime for all application and hardware platforms. Monitor and maintain hospital-wide IT infrastructure. Support electronic health record (EHR/HIS) systems, PACS, and other clinical software. Telecommunication & Vendor Management: Manage and coordinate all telecommunication services and billing. Liaise with vendors and service providers for repairs, service renewals, and hardware procurement. Security & Compliance: Implement cybersecurity protocols and ensure data protection compliance. Monitor antivirus updates, firewall configurations, and security patches. User Support & Training: Provide on-site IT support to doctors, nurses, and admin staff. Train staff on basic IT operations and software usage. Best Regards, Ms. Kaisar ShikalgarAssistant Manager - HR Mobile: 7400151259 E-mail: kaisar.shikalgar@ghchospitals.com GHC Hospitals Thane Shil Road, Kausa, Mumbra, Thane, Maharashtra 400612 Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person

Engineer Trainee – Cyber Security Career Opportunities at ReBIT (Pass Out Year 2025) Life at ReBIT: Serving since 2016, Reserve Bank Information Technology Pvt. Ltd. (ReBIT) is RBI’s subsidiary for Enterprise Technology and Allied Services. Home | Reserve Bank Information Technology Private Limited (ReBIT) Why Work at ReBIT : We are an ambitious, employee-first organisation that believes in empowering our employees to grow alongside the organization's goals and perform to their full potential. The hired professionals will be a part of our 1000+ workforce and will have opportunity to work in active RBI engagements in which ReBIT is currently involved. We’re set to build a world class team of skilled professionals motivated to make a nationwide impact. They will be a part of our centres of excellence focusing on multiple technologies and will gain exposure in various domains such as Forex, central banking, financial markets, risk monitoring, fintech, and so on. Role Objective: We are looking for candidates who have a zeal for technology and innovation. The Selected candidates will be a part of any of the below Business Units. 1. Cyber Security Operations 2. Cyber Security Engineering/ GRC Eligibility Criteria University degree in the field of engineering and technology stream such as BE/ BTech/MTech/MSc/MCA preferably specialisation in Cyber Security, Computer Engineering, IT or EXTC Job Location : Navi Mumbai Pass out: 2025 Batch ONLY 10th & 12th – 65 % & above Work Mode :Work From Office (5 Days) Experience/Knowledge: Fundamental knowledge in Information Technology Infra and Cyber Security Knowledge of Risk analysis , identification ,resolution and management Awareness on Data security/privacy analysis and related practices Knowledge of Computer hardware / software / programming Networking and System/Database Administration knowledge Network Security Control knowledge as Firewall, Proxy, LB ,WAF etc. New Infra security project deployment skills and excellent verbal and written communication skills Basic knowledge, VPN, VAPT,AD,SOC,DLP,Antivirus,Mail Gateway ,NAC etc Basic knowledge of Application & API Security best practices and standards including OWASP top 10, OSSTMM, SANS Top 25, Attacks, Malware etc Basic knowledge about Information Security, network security, Data security, risk assessment and governance requirements. Understanding of secure coding practices and application security Understanding of the IS and Cyber security Audit Framework Excellent analytical skills Excellent English written and verbal communication. Good at public speaking and stakeholder management Responsibilities Cyber Security Operations Monitoring and protecting IT infrastructure, edge devices, networks, and data. Responsible for preventing data breaches and monitoring and reacting to attacks. Supporting day-to-day support Tasks Cyber Security Engineering/GRC Basic documentation for Infra security services. Documentation of SOP, Product review. Perform Security configuration review & Hardening using CIS benchmarks. Define hardening documents for Firewalls, Load balancers, WAF, IPS/IDS, NTA etc Provide security compliance report to management on periodic basis for Infrastructure landscape. Analysis and evaluation of open vulnerability within IT Infrastructure Responsible for deploying, tuning, and maintaining security policies and enhancements on the web application firewall, Load balancer and infra devices. IT & Security governance, risk, and compliance frameworks and practices (e.g., COBIT, NIST-CSF, ISO). IT & Security risk & security controls (e.g., cyber security, network, infrastructure, applications, and projects). Application Security Testing including SCA, SAST and DAST. Internal control implementation, including the evaluation of the design and operating effectiveness of controls. Knowledge of controls testing techniques and data analysis principles, as well as the ability to interpret results. IT & Security audit, risk, and compliance. Proficiency with Cyber security GRC systems and compliance frameworks Certifications MCSE , CCNA, CEH ,CCSP, ITIL or any other Cyber Security Certification (Good to have)

2 - 3 Years 1 Opening Bangalore Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: So is for 281717 Sathish Kumar Ravichandiran - FTE Extension Skills Deskside,Desktop Support,Desktop Management About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Job Title: Immediate Hiring - Desktop Support Engineer Location: Bangalore Compensation : 18,000- 25,000 Employment Type: Full-Time – Onsite Job Summary: We are seeking a skilled and reliable Desktop Support Engineer with 2–3 years of experience to provide day-to-day technical support to our office users. The role involves installing, troubleshooting, and maintaining desktops, laptops, printers, and other IT devices, ensuring smooth IT operations. Key Responsibilities: Provide technical support for desktop systems, laptops, printers, and other peripherals. Troubleshoot hardware and software issues , including OS, applications, and network connectivity. Install and configure operating systems (Windows/Linux) and software as per company standards. Manage and maintain user accounts , email configuration, and system access. Perform regular system updates , antivirus checks, and basic network support. Coordinate with vendors for warranty/AMC-related issues and hardware replacements. Maintain inventory of IT assets and documentation of support activities. Assist in setting up projectors, video conferencing, and other IT equipment during meetings/events. Skills Required: Strong knowledge of Windows 10/11 , MS Office, and basic networking. Experience with Active Directory , antivirus, and remote desktop tools. Good understanding of LAN, Wi-Fi , and basic firewall/router support. Excellent communication and customer service skills. Ability to handle tasks independently and prioritize issues. Qualifications: Diploma or bachelor’s degree in IT, Computer Science, or related field. 2–3 years of experience in desktop or IT support roles. Certification like MCP, MCSA, or CompTIA A+ is an added advantage. If you or someone you know is interested, please share the resume with us at hr@roterlp.com for further details. Job Type: Full-time Pay: ₹18,500.00 - ₹25,000.00 per month Benefits: Food provided Paid time off Provident Fund Shift: Day shift Ability to commute/relocate: Banaswadi, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Work Location: In person Expected Start Date: 01/07/2025

Role Purpose: The Desktop Engineer is responsible for maintaining and ensuring the smooth operation of IT infrastructure across various campuses, including troubleshooting, configuration, and support for desktop and network systems. Roles and Responsibilities: Network and Hardware Troubleshooting: Troubleshoot and resolve issues related to WIFI, LAN, and network devices (switches, routers). Configure and maintain desktops, laptops, printers, drivers, and network infrastructure (switches, routers, firewalls). System Configuration and Support: Install and configure Windows operating systems and other necessary software. Ensure secure configuration of network devices and systems, working with OS and application teams for successful client service. Infrastructure Maintenance and Collaboration: Administer and maintain IT infrastructure, including switches, firewalls, servers, routers, CCTV systems, and biometric attendance systems. Coordinate with external agencies for the maintenance of internet connections, antivirus software, ERP, and other essential software. Monitoring and Issue Resolution: Monitor IT infrastructure, troubleshoot issues, and manage rerouting in case of outages, including alarm clearance and fixing faults. Ensure smooth data circuit functionality and resolve any related issues. Documentation and Coordination: Document network setups, configurations, and system maintenance. Liaise with support teams and ensure timely resolution of tickets raised by employees. Conduct regular visits to campuses to ensure the smooth function of IT infrastructure. Desired Skills and Experience: Knowledge of Google Workspace: A working knowledge of Google Workspace (formerly G Suite), including Gmail, Google Drive, Google Meet, and Google Admin Console. Work Experience: 2-5 years of relevant experience in IT support and infrastructure management. Experience in school, university, and retail sectors is an advantage. Location and Availability: Immediate joiners preferred. Candidates based in or near South Bangalore are preferred. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Shift: Day shift Morning shift Application Question(s): How many years of total work experience? What is your current CTC? What is your expected CTC? What is your notice period? Willingness to travel: 75% (Preferred) Work Location: In person

Job Title: IT and Facilities Management (FM) Administrator Job Summary: The IT and FM Administrator is responsible for overseeing IT infrastructure, systems, and support while also managing the day-to-day operations of facilities. This role ensures smooth functioning of IT services and physical workspaces, contributing to business continuity and efficiency. Key Responsibilities: IT Administration: Manage IT hardware, software, and network systems. Provide technical support for employees, troubleshooting issues with systems, applications, and hardware. Monitor and maintain IT security protocols, including firewalls, antivirus, and data protection policies. Assist in the procurement, installation, and maintenance of IT assets. Coordinate with vendors for IT services, software licensing, and system upgrades. Ensure regular data backups and disaster recovery planning. Document IT processes, configurations, and troubleshooting guides. Facilities Management: Oversee office maintenance, repairs, and safety compliance. Manage relationships with vendors, contractors, and service providers for building maintenance, security, and office supplies. Ensure compliance with health, safety, and environmental regulations. Handle office space planning, including seating arrangements and resource allocation. Monitor utility services, energy consumption, and cost efficiency. Manage access control systems, including employee badges and security protocols. Support administrative functions such as procurement of office supplies and facility-related budgeting. Required Skills & Qualifications: Bachelor’s degree in IT, Facilities Management, Business Administration, or a related field. 2+ years of experience in IT support and/or facilities management. Strong knowledge of IT systems, networking, and security best practices. Familiarity with facilities operations, safety regulations, and building maintenance. Excellent problem-solving and multitasking abilities. Strong communication and interpersonal skills to coordinate with different departments. Ability to manage vendors and negotiate contracts. Proficiency in Microsoft Office, IT support tools, and ticketing systems. Preferred Qualifications: Certifications in IT (e.g., CompTIA, ITIL) or Facilities Management (e.g., FMP, CFM) are a plus. Experience with asset management and procurement. Knowledge of workplace safety and compliance requirements. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person

*Addressing user tickets for issues regarding hardware, software, and networking. * Assisting customers through installing applications and computer peripherals. *Providing technical support either by visiting on-site or through remote-access systems. * Customising the desktop applications as per the needs of users and clients. * Advising Customers on software and hardware upgrades. * Maintaining a log of job tickets *Ensuring that the Customers systems are working fine. * Antivirus Installation and Renewals * contact 8678901901 for information Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Shift: Day shift Education: Diploma (Preferred) Experience: Computer hardware: 1 year (Required) Work Location: In person Application Deadline: 25/06/2025

Job Title: Cyber Security Engineer Location: Coimbatore Department: IT Security Reports To: Solution Specialist/ Project Director Job Overview: We are seeking a motivated and detail-oriented Junior Cyber Security Analyst to join our IT Security team. The successful candidate will assist in protecting our organization's information systems and data from cyber threats. This role provides an excellent opportunity for professional growth in the field of cyber security. Key Roles & Responsibilities: Monitoring & Analysis: Assist in monitoring network traffic, security alerts, and system logs for suspicious activities. Analyze and respond to security incidents under the guidance of senior staff. Incident Response: Support the investigation and resolution of security incidents. Document findings and actions taken in accordance with established procedures. Vulnerability Management: Help identify and assess security vulnerabilities. Assist in the application of patches and updates to mitigate risks. Threat Intelligence: Stay updated on the latest cyber threats and vulnerabilities. Contribute to threat intelligence efforts by researching and analyzing emerging threats. Security Tools: Utilize various security tools and technologies (e.g., firewalls, intrusion detection systems, antivirus software) to safeguard information systems. Compliance & Documentation: Assist in ensuring compliance with security policies, procedures, and regulations. Help maintain accurate and up-to-date documentation. User Support: Provide support to end-users regarding security-related issues and best practices. Assist with security awareness training and education. Qualifications: Education: Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or a related field, or equivalent work experience. Experience: 2-4 years of experience in a cyber security or IT role, with a strong understanding of basic security concepts and technologies. Technical Skills: Familiarity with security tools and technologies, such as firewalls, IDS/IPS, antivirus software, and VPNs. Basic knowledge of networking and operating systems (Windows, Linux). Certifications: Relevant certifications such as CompTIA Security+, CEH (Certified Ethical Hacker), or similar are a plus but not required. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Attention to Detail: High attention to detail and ability to handle multiple tasks simultaneously. Preferred Skills: Experience with scripting or programming languages (e.g., Python, PowerShell) is a plus. Knowledge of regulatory frameworks and standards (e.g., GDPR, HIPAA) is advantageous. Must have 2W/4W Driving License Hindi Language both written & speaking is a Must Why Join Us: Professional Development: Opportunities for growth and advancement in the field of cyber security. Dynamic Environment: Work in a fast-paced, collaborative environment with a focus on innovation. Competitive Salary: Competitive compensation package and benefits. Supportive Team: Join a supportive and experienced team dedicated to professional development and success. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹75,000.00 per month Benefits: Commuter assistance Health insurance Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Saibaba Colony, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 3 years (Preferred) Language: Hindi (Required) Work Location: In person

Hello, We are hiring for the position of Technical Account Specialist who has 2-3 Years of experience for Ahmedabad location. Roles & Responsibilities:- 1. Provide technical support for antivirus (eScan) installation, configuration, and troubleshooting. 2. Analyze and resolve customer issues related to eScan security tools and services. 3. Handle escalated cases and deliver effective remote support via phone, email, or chat. 4. Conduct product demonstrations and Proof of Concept (POC) sessions for prospective clients. 5. Support security-related operations on Windows and Linux platforms. 6. Assist in cybersecurity incident response and system recovery processes. 7. Take full ownership of reported issues and ensure timely resolution. 8. Guide clients through step-by-step technical solutions remotely or on-site. 9. Accurately log and document all issues, actions taken, and resolutions in the ticketing system. "ONLY AHMEDABAD BASED CANDIDATES CAN APPLY". Nice to have Cyber Security Experience but not mandatory. Years of Experience :- 2-3 Years Location:- Ahmedabad, Gujarat Education:- Any Graduation Salary Range:- 4-5 Lacs Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Shift: Day shift Application Question(s): What is your current salary? What is your expected salary? What is your notice period? How many years of experience do you have? Location: Ahmedabad, Gujarat (Required) Work Location: In person

Company: Radici Plastics India Pvt. Ltd. Location: New Delhi Radici Plastics India is the Indian company (Employee User Base : approx 100-150 employees) of the High Performance Polymers Business Unit of RadiciGroup, one of the world’s leading producers of a wide range of chemical intermediates, polyamide polymers, engineering plastics, synthetic fibres, with approximately 3,000 employees, and a network of production and sales sites located throughout Europe, North America, South America and Asia. The position reports hierarchically to the Country Director and functionally to the Global IT Manager of HPP Business Unit. Tasks And Responsabilities Management, monitoring and updating of the local ICT Infrastructure operational administration for both physical and virtual Servers (e.g. OS update, backups, etc.) operational administration for Clients devices (PCs, Laptops, Thin Clients, Barcode Readers, Smartphones, etc.) operational administration for Output devices (Printers, Label printers, etc.) operational administration for Network devices (Switches, Routers, Firewalls, Cabling, etc.) deployment of new Servers, Clients, Network and Output devices assuring “ICT compliance” to guidelines defined by the Corporate ICT Structure deploy security update and security patch First level support (help desk) taking charge of all ICT support requests (Ticket) created within the Help Desk system (or differently communicated) – first level support engagement and collaboration with the second level support (Internal and/or External), by opening of Tasks within the Help Desk system monitoring the progress of Tickets and Tasks Management of local suppliers management of contracts with local suppliers (e.g. deadlines and renewals for software maintenance, hardware maintenance, connectivity services, cloud services, etc...) ICT budget management collection of needs/opportunities related to the ICT processes / services planning of requirements related to maintenance of local software systems, hardware and TLC services (See Above) drafting of ICT budget proposals, in collaboration with Corporate ICT Structure, to submit to the related approval process constant monitoring of CAPEX and OPEX ICT expenditure progress Contribute to the local data security monitor the local antivirus system and maintain it updated monitor and apply the latest software security patches monitor the possible data breach events/risks ICT Project management management / lead / support to ICT projects, for both “local” and “corporate” initiative Technical And Soft Skills Work experience of 8-10 years in a Manufacturing company and atleast 2-3 years with similar exposure in the role SAP Exposure is must with any Manufacturing Organisation degree in Technical IT or Engineering fluent in English both Written and Spoken Work Location : Halol (Gurjarat) or Gurgaon Show more Show less

Role Overview We are looking for a dynamic, self-driven IT Administrator who can manage day-to-day tech operations, ensure network and device uptime, and modernize our college’s IT environment with proactive automation, cloud management, and digital tools. CTC Range - 35K - 45K Responsibilities 1) Install, configure, and maintain laptops, desktops, printers, routers, and other peripherals 2) Manage GSuite, Zoom, and other SaaS platforms used across departments 3) Set up and manage user accounts, email IDs, and access rights 4) Monitor network and system performance, security, and backups 5) Manage IT inventory (assets/licenses) and maintain documentation 6) Ensure Internet and Wi-Fi uptime and troubleshoot issues quickly 7) Work with external vendors (software, hardware, AMC) 8) Implement and monitor antivirus/firewall policies 9) Suggest and implement automation tools for repetitive tasks 10) Conduct periodic IT training sessions for staff 11) Propose IT policies and assist in their enforcement Qualifications and skills - GSuite / Office 365 Admin Panel - Basic scripting or task automation (PowerShell / Bash / Google Apps Script) - Windows OS & network configuration - Familiar with antivirus, firewall, and backup software - Knowledge of basic cybersecurity practices - Excellent troubleshooting and communication skills - Bachelor’s degree in Information Technology, Computer Science, or a related field. Show more Show less

Responsibilities Hands on experience in Juniper and Fortinet devices. Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Should support or maintain the customer's or the client's network and other in-house servers and should be able to configure it when needed. Monitor the performance of the network i.e, check its availability and utilization of the network and also it's latency Deliver more efficiency in their work by regularly testing for weaknesses and improve on that. Handle the VOIP system and upgrade whenever necessary. Planning, engineering, and monitoring the security arrangements for the protection of the network systems. Identifying, monitoring, and defining the requirements of the overall security of the system. Creating different ways to solve the existing threats and security issues. Configuring and implementing intrusion detection systems and firewalls Testing and checking the system for weaknesses in software and hardware. Maintaining firewalls, virtual private networks, web protocols, and email security. Creating virus and threat detection systems. Configuring and installing security infrastructure devices. Investigating intrusion and hacking incidents, collecting incident responses, and carrying out forensic investigations. Determining latest technologies and processes that improve the overall security of the system. Using industry-standard analysis criteria to test the security level of the firm. Developing tracking documents to note system vulnerabilities. Reporting the security analysis and monitoring findings. Supervising the configuration and installation of new software and hardware. Implementing regulatory systems in accordance with IT security. Informing the company about the security incidents as soon as possible. Modifying the technical, legal, and regulatory aspects of the system security. Defining and maintaining security policies. Occasionally replacing the security system protocol and architecture Education / Qualifications A skillful, dynamic and multitalented person having required certifications in Networking and hardware engineering. End to end IT Networking administration (WAN & LAN) Antivirus Management Maintaining and administering computer networks and related computing environments Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks Designing, configuring and testing networking software, computer hardware, and operating system software. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Centre in India is the single largest R&D centre for the company globally. More than 2,000 talented engineers and developers create innovation from this centre that powers Hexagon's products and solutions. Hexagon’s R&D Centre delivers innovations and creative solutions for all business lines of Hexagon, including Asset Lifecycle Intelligence, Autonomous Solutions, Geosystems, Manufacturing Intelligence, and Safety, Infrastructure & Geospatial. It also hosts dedicated service teams for the global implementation of Hexagon’s products. R&D India – MAKES THINGS INTELLIGENT MAKE – The ingenuity of creating new solutions, processes, opportunities, by using Hexagon`s Reality Technology. THINGS – Hexagon`s sensors, software, and autonomous tech, stitched together by high-value engineering, and applied to various aspects of human endeavour. INTELLIGENT – To sense, understand, decide or act, either completely or partially, either through human control or autonomously. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. Show more Show less

Job Title: Cyber Security Engineer Location: Coimbatore Department: IT Security Reports To: Solution Specialist/ Project Director Job Overview: We are seeking a motivated and detail-oriented Junior Cyber Security Analyst to join our IT Security team. The successful candidate will assist in protecting our organization's information systems and data from cyber threats. This role provides an excellent opportunity for professional growth in the field of cyber security. Key Roles & Responsibilities: Monitoring & Analysis: Assist in monitoring network traffic, security alerts, and system logs for suspicious activities. Analyze and respond to security incidents under the guidance of senior staff. Incident Response: Support the investigation and resolution of security incidents. Document findings and actions taken in accordance with established procedures. Vulnerability Management: Help identify and assess security vulnerabilities. Assist in the application of patches and updates to mitigate risks. Threat Intelligence: Stay updated on the latest cyber threats and vulnerabilities. Contribute to threat intelligence efforts by researching and analyzing emerging threats. Security Tools: Utilize various security tools and technologies (e.g., firewalls, intrusion detection systems, antivirus software) to safeguard information systems. Compliance & Documentation: Assist in ensuring compliance with security policies, procedures, and regulations. Help maintain accurate and up-to-date documentation. User Support: Provide support to end-users regarding security-related issues and best practices. Assist with security awareness training and education. Qualifications: Education: Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or a related field, or equivalent work experience. Experience: 2-4 years of experience in a cyber security or IT role, with a strong understanding of basic security concepts and technologies. Technical Skills: Familiarity with security tools and technologies, such as firewalls, IDS/IPS, antivirus software, and VPNs. Basic knowledge of networking and operating systems (Windows, Linux). Certifications: Relevant certifications such as CompTIA Security+, CEH (Certified Ethical Hacker), or similar are a plus but not required. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Attention to Detail: High attention to detail and ability to handle multiple tasks simultaneously. Preferred Skills: Experience with scripting or programming languages (e.g., Python, PowerShell) is a plus. Knowledge of regulatory frameworks and standards (e.g., GDPR, HIPAA) is advantageous. Must have 2W/4W Driving License Hindi Language both written & speaking is a Must Why Join Us: Professional Development: Opportunities for growth and advancement in the field of cyber security. Dynamic Environment: Work in a fast-paced, collaborative environment with a focus on innovation. Competitive Salary: Competitive compensation package and benefits. Supportive Team: Join a supportive and experienced team dedicated to professional development and success. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹75,000.00 per month Benefits: Commuter assistance Health insurance Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Saibaba Colony, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 3 years (Preferred) Language: Hindi (Required) Work Location: In person

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Information Security Analyst is a developing subject matter expert, responsible for designing and implementing security systems to protect the organization's computer networks from cyber-attacks, and to help set and maintain security standards. This role is required to monitor the organization's computer networks for security issues, install security software, and document any security issues or breaches found. The Senior Associate Information Security Analyst is responsible for assisting in the planning, implementation, and management of information security measures to safeguard the organization's digital assets and systems and contributes to maintaining a secure and compliant environment. What You'll Be Doing Key Responsibilities: Monitors security alerts and events from various sources, investigates potential threats, and escalates incidents as necessary. Assists in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls. Performs regular vulnerability assessments, analyses scan results, and assists in prioritizing and remediating identified vulnerabilities. Supports the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts. Assists in ensuring compliance with industry standards (for example, GDPR, ISO 27001) by conducting assessments and implementing necessary controls. Installs security measures and operates software to protect systems and information infrastructure, including firewalls and data encryption programs. Documents security breaches and assess the damage they cause. Works with the security team to perform tests and uncover network vulnerabilities. Fixes detected vulnerabilities to maintain a high-security standard. Develops organizational best practices for IT security. Performs penetration testing and upgrades systems to unable security software. Installs and upgrades antivirus software and tests and evaluates new technology. Assists with the installation of security software and understands information security management. Researches security enhancements and makes recommendations to management. Stays abreast of information technology trends and security standards. Contributes to security awareness initiatives by creating training materials, conducting workshops, and educating employees about best security practices. Maintains accurate records of security incidents, assessments, and actions taken for reporting and audit purposes. Assists in the management and maintenance of security tools, including antivirus software, encryption tools, and security information and event management (SIEM) systems. Participates in risk assessments to identify potential security threats, vulnerabilities, and associated risks to the organization. Collaborates with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects. Performs any other related task as required. Knowledge and Attributes: Good communication skills to effectively convey technical information to non-technical stakeholders. Good analytical thinking and problem-solving skills to prevent hacking on a network. Ability to identify and evaluate potential risks and to develop solutions. Ability to identify and mitigate network vulnerabilities and explain how to avoid them. Understands firewalls, proxies, SIEM, antivirus, and IDPS concepts. Understands patch management with the ability to deploy patches in a timely manner whilst understanding business impact. Developing proficiency with MAC and OS. Familiarity with security frameworks, standards, and regulations (for example, NIST, CIS, GDPR). Basic understanding of network and system architecture, protocols, and security controls. Ability to analyze security incidents and assess potential risks. Ability to work both independently and collaboratively in a fast-paced environment. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related. Security certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are advantageous. Required Experience: Moderate level of demonstrated experience in information security or cybersecurity, or related roles. Moderate level of demonstrated experience working in a global IT organization. Moderate level of demonstrated experience with computer network penetration testing and techniques. Moderate level of demonstrated experience with security assessment and vulnerability scanning tools. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Greetings From TCS !! Position : SOC Analyst Experience : 5+ years Location : Walkin Interview on 21st June (saturday) at below locations : Hyderabad TCS Synergy Park Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad, Telangana 500019 Chennai TCS Siruseri ATL Building- 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103 Job Description : Monitor multiple security technologies such as SIEM, Antivirus, Vulnerability management, Web Proxy, Security Patch management. Tune/Create SIEM correlation rules. Perform in-depth incident and event analysis. Respond and handle the security incidents. Agree and align on reporting and monitoring requirements with business stakeholders. Conduct research on emerging security threats. Modify Standard Operating Procedures (SOPs) and training documentation. Coach junior team members. Good Knowledge on SIEM tools like QROC, Arcsight, SPLUNK or Sentinel. Knowledge and experience with PCs, LAN topologies, routers, hubs, and terminal servers Knowledge of security applications such as IDS, Security Event Management and anomaly detection tools. Knowledge of VPN technology. Knowledge of investigation tools like FTK imager, memory dump, threat analysis tools. Ability to read and interpret network diagrams. Oversight of facilitates for other offices in the UK and provide support and guidance where required. Ability to translate event analysis findings into new monitoring proposals. Remain flexible with 24/7 shift and task assignments Interested Candidates can share their CV to divya.jillidimudi1@tcs.com Regards, Divya Jillidimudi Show more Show less

Job Title: Immediate Hiring - Desktop Support Engineer Location: Bangalore Compensation : 18,000- 25,000 Employment Type: Full-Time – Onsite Job Summary: We are seeking a skilled and reliable Desktop Support Engineer with 2–3 years of experience to provide day-to-day technical support to our office users. The role involves installing, troubleshooting, and maintaining desktops, laptops, printers, and other IT devices, ensuring smooth IT operations. Key Responsibilities: Provide technical support for desktop systems, laptops, printers, and other peripherals. Troubleshoot hardware and software issues , including OS, applications, and network connectivity. Install and configure operating systems (Windows/Linux) and software as per company standards. Manage and maintain user accounts , email configuration, and system access. Perform regular system updates , antivirus checks, and basic network support. Coordinate with vendors for warranty/AMC-related issues and hardware replacements. Maintain inventory of IT assets and documentation of support activities. Assist in setting up projectors, video conferencing, and other IT equipment during meetings/events. Skills Required: Strong knowledge of Windows 10/11 , MS Office, and basic networking. Experience with Active Directory , antivirus, and remote desktop tools. Good understanding of LAN, Wi-Fi , and basic firewall/router support. Excellent communication and customer service skills. Ability to handle tasks independently and prioritize issues. Qualifications: Diploma or bachelor’s degree in IT, Computer Science, or related field. 2–3 years of experience in desktop or IT support roles. Certification like MCP, MCSA, or CompTIA A+ is an added advantage. If you or someone you know is interested, please share the resume with us at hr@roterlp.com for further details. Job Type: Full-time Pay: ₹18,500.00 - ₹25,000.00 per month Benefits: Food provided Paid time off Provident Fund Shift: Day shift Ability to commute/relocate: Banaswadi, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Work Location: In person Expected Start Date: 01/07/2025

Key Responsibilities:Email & Communication Systems: Configure and manage corporate email accounts for staff. Provide support for mailing clients (e.g., Outlook, Thunderbird). Installation & Troubleshooting: Install, configure, and troubleshoot: Antivirus software, MS Office, and other essential applications. Desktop and laptop hardware. Operating systems, primarily Windows OS. Network printers and scanners. Conduct timely patch management for all end-user devices. Maintain updated inventories of IT assets and software licenses. Network & Systems Support: Diagnose and resolve network-related issues (LAN, WAN, internet connectivity). Ensure minimal downtime for all application and hardware platforms. Monitor and maintain hospital-wide IT infrastructure. Support electronic health record (EHR/HIS) systems, PACS, and other clinical software. Telecommunication & Vendor Management: Manage and coordinate all telecommunication services and billing. Liaise with vendors and service providers for repairs, service renewals, and hardware procurement. Security & Compliance: Implement cybersecurity protocols and ensure data protection compliance. Monitor antivirus updates, firewall configurations, and security patches. User Support & Training: Provide on-site IT support to doctors, nurses, and admin staff. Train staff on basic IT operations and software usage. Best Regards, Ms. Kaisar ShikalgarAssistant Manager - HR Mobile: 7400151259 E-mail: kaisar.shikalgar@ghchospitals.com GHC Hospitals Thane Shil Road, Kausa, Mumbra, Thane, Maharashtra 400612 Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person

1 years minimum experience in Hardware networking He should have knowledge about Networking wire crimping and fault finding Software installation Antivirus installation and virus removing Firewall basic knowledge Wi-Fi Router configuration Server basic knowledge user management and permission Internet troubleshooting Backup Knowledge Computer repair karna hai. Clients ke pass ja kar IT se related problems solve krna hai.

��️ Key Responsibilities: · ��️ Install, configure, and troubleshoot desktop and laptop systems. · �� Set up network printers, Outlook, and remote desktop tools. · �� Maintain system updates, antivirus, and patch compliance. · ��‍�� Provide L1/L2 technical support to internal users. · �� Keep inventory records and documentation up-to-date. · �� Assist remote users through call/email/chat or remote access tools.

Job Summary: We’re looking for an experienced Senior System Administrator with deep expertise in Node.js server environments , Linux systems , and enterprise network infrastructure . This role involves managing system stability, optimizing performance, and ensuring robust security across our IT landscape. If you're a tech leader with hands-on skills and a passion for clean, scalable systems—let’s talk. Key Responsibilities: 🔧 System Administration Install, configure, and maintain Linux (Ubuntu, CentOS, RHEL) and Windows servers. Monitor and enhance system performance, scalability, and availability. Manage user accounts, backups, patches, and security protocols. Automate administrative tasks using Shell, Ansible, or Puppet. ⚙️ Node.js Server Management Deploy, monitor, and optimize Node.js applications in production. Manage process tools like PM2 or systemd. Troubleshoot performance issues and ensure secure server operations. Monitor server logs, memory, and CPU utilization. 🌐 Network Administration Configure and maintain routers, switches, firewalls, VPNs, DNS, and subnets. Monitor LAN/WAN environments and ensure network stability. Implement network security measures and intrusion detection systems. ☁️ DevOps & Cloud Integration (Preferred) Deploy and manage infrastructure on AWS, Azure, or GCP. Set up CI/CD pipelines for Node.js applications. Use tools like Nagios, Zabbix, Grafana, Prometheus, or ELK Stack. (Optional) Implement Infrastructure-as-Code using Terraform or CloudFormation. 🔐 Security & Compliance Enforce firewall, antivirus, and data protection measures. Perform regular audits, risk assessments, and vulnerability scans. Ensure compliance with security standards and internal policies. Required Skills & Qualifications: Minimum 6 years in system, network, and server administration. Expertise in Node.js server environments and Linux administration. Strong knowledge of networking (DNS, DHCP, NAT, VPN, firewalls). Scripting proficiency (Bash/Python). Familiarity with Git and version control systems. Knowledge of Docker/Kubernetes is a plus. Relevant certifications (RHCE, CCNA/CCNP, CompTIA Network+/Security+) are a strong advantage. Soft Skills: Strong problem-solving and analytical thinking. Clear communication and documentation skills. Ability to lead during incidents and work independently. Collaborative and proactive mindset. Preferred Qualifications: Experience with high-availability systems and failover architecture. Familiarity with observability tools like ELK Stack or Datadog. Background in DevOps and modern CI/CD workflows. Ready to join a team that values reliability, security, and smart infrastructure? Let’s build resilient systems together. Show more Show less

About the Company: Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best international talent. Relay helps its clients in majorly following areas: Accounting & Finance, Administration, Operations, Space Planning, Leasing, Data Science, Data Search, Machine Learning and Artificial Intelligence etc. Relay India operates from Ahmedabad and Vadodara offices. Job Overview: We are seeking a proactive and customer-oriented Helpdesk Engineer to join our team in Ahmedabad. The ideal candidate will be responsible for diagnosing and resolving hardware, software, and network issues, ensuring minimal disruption and high levels of user satisfaction. Key Responsibilities: Respond to and resolve helpdesk tickets in a timely and professional manner. Troubleshoot and resolve hardware, software, and network issues. Install, configure, and maintain operating systems, applications, and peripherals. Support users remotely using tools like TeamViewer or Any Desk. Maintain accurate documentation of issues and resolutions in the ticketing system (e.g., Zendesk, Freshdesk). Assist with system upgrades, patches, and updates. Set up and deploy desktops, laptops, printers, and mobile devices. Work closely with other IT team members to resolve complex issues. Conduct basic user training and create help guides as needed. Maintain an up-to-date inventory of IT assets. Required Skills: Strong understanding of networking concepts (IP, DNS, DHCP, etc.) Knowledge of file sharing, backup, and disaster recovery processes Experience with Microsoft updates/upgrades Familiarity with antivirus platforms and endpoint security tools Proficiency in Microsoft Server environments Experience with remote desktop support tools Good communication and problem-solving skills Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field 1–3 years of experience in IT support or helpdesk roles Certifications such as CompTIA A+, Microsoft MCSA, or ITIL are a plus Tools & Technologies: Ticketing systems: Zendesk, Freshdesk Remote support: TeamViewer, Any Desk Operating systems: Windows, macOS, Linux Network troubleshooting tools: Wireshark, Ping Plotter Backup tools and antivirus platforms Why Join Relay Human Cloud? Opportunities to work with global clients 🌎 Dynamic and collaborative work environment 🤝 Excellent work-life balance: 5-day workweek ⚖️ Comprehensive health & accident insurance 🏥 Generous paid time off and holidays 🏖️ Complimentary lunches / dinners 🍽️ Quarterly, Semi-Annual & Annual recognition, rewards and giveaways 🏆 Employee development programs: Communication, Soft skills, and more 📚 Vibrant cultural events: Fun Fridays, Month-End Celebrations, Sports Tournaments, and Festival celebrations 🎉 Excellent Employee Referral Programme 💸 We offer a dynamic work environment, opportunities for professional growth, and the chance to be part of a global company making a significant impact. Join us in shaping the future of global talent acquisition. Show more Show less

Hello, We are hiring for the position of Technical Account Specialist who has 2-3 Years of experience for Ahmedabad location. Roles & Responsibilities:- 1. Provide technical support for antivirus (eScan) installation, configuration, and troubleshooting. 2. Analyze and resolve customer issues related to eScan security tools and services. 3. Handle escalated cases and deliver effective remote support via phone, email, or chat. 4. Conduct product demonstrations and Proof of Concept (POC) sessions for prospective clients. 5. Support security-related operations on Windows and Linux platforms. 6. Assist in cybersecurity incident response and system recovery processes. 7. Take full ownership of reported issues and ensure timely resolution. 8. Guide clients through step-by-step technical solutions remotely or on-site. 9. Accurately log and document all issues, actions taken, and resolutions in the ticketing system. "ONLY AHMEDABAD BASED CANDIDATES CAN APPLY". Nice to have Cyber Security Experience but not mandatory. Years of Experience :- 2-3 Years Location:- Ahmedabad, Gujarat Education:- Any Graduation Salary Range:- 4-5 Lacs Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Shift: Day shift Application Question(s): What is your current salary? What is your expected salary? What is your notice period? How many years of experience do you have? Location: Ahmedabad, Gujarat (Required) Work Location: In person

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Position Description A Managed IT Back Office Engineer, within our Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology including monitoring, security, and continuity services. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Back Office Engineer, you will work directly with our highly trained engineering team and have access to a large cross-section of technologies and environments that will develop your career. Profile : A Managed IT Back Office Engineer provides operational support to our service desk while configuring, maintaining, and improving efficiencies on several technology services. This position requires strong technical ability, self-motivation, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment. Job Duties and Responsibilities: Support and maintain large complex technology solutions across multiple diverse client environments including: Monitoring Solutions Security Solutions Backup Solutions Patching Solutions Adopt and learn new technologies Interface with the service desk and consulting teams to resolve client issues. Maintain client security standards and confidentiality of information As a Managed IT Back Office Engineer, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including: Information Technology process, tools, and methodologies Security Solution architecture, design, and best practices Engaging with our internal teams and developing their solution knowledge. Basic Qualifications 4-7 years of experience working in Information Technology Security Solutions Preferred Qualifications Microsoft or Security+ Certification Expertise utilizing Wintel Bachelor's degree Experience with monitoring protocols, such as WMI and SNMP Experience with vulnerability remediation and feature updates Experience with Monitoring, Antivirus, Backup, and Patching Solutions Experience with Windows Server and Workstation Operating Systems Experience with Hyper V hosts and Hyper V manager for administration Fundamental understanding of Network and Domain operation Familiar with standard IT practices and policies Knowledge, Skills and Abilities: Excellent written and verbal communication skills Able to quickly assess situations to pinpoint the scope/source of technical issues in a complex solution Must be able to manage individual workload Must be a strong team player Shift : 2PM to 11PM & 3PM to 12PM At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs