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4.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine Show more Show less
Posted 5 days ago
2.0 - 31.0 years
0 - 0 Lacs
Hazratganj, Lucknow
Remote
________________________________________ Job Summary We are looking for a responsible and technically sound IT Support Executive to support our day-to-day IT operations and trading infrastructure. The ideal candidate will assist in maintaining computers, trading terminals and resolving IT issues during trading and office hours. ________________________________________ Key Responsibilities • Provide support for trading platforms (ODIN, XTS (Symphony) NSE/BSE terminals). • Set up and maintain desktops, printers, internet, and LAN/WAN connectivity. • Resolve technical issues related to hardware, software, email. • Monitor system and trading terminal uptime during market hours. • Liaise with vendors and exchanges for trading platform updates and issue resolutions. • Maintain IT inventory, support logs, and compliance documentation. • Ensure cyber security, data backups, and antivirus management. ________________________________________ Desired Candidate Profile • Diploma/Bachelor’s in IT, Computer Science, or a related field. • 1–3 years of experience in IT support (experience in stock broking firm preferred). • Familiarity with trading software like ODIN, XTS (Symphony) NSE/BSE terminals is an added advantage. • Strong troubleshooting, networking, and communication skills. • Ability to work efficiently under pressure during market hours
Posted 5 days ago
1.0 - 3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role We are seeking a skilled SIEM Administrator to manage and optimize different SIEM solutions. The ideal candidate will be responsible for system administration, log integration, troubleshooting, Deployment, Implementation and maintaining security posture for the organization. Key Responsibilities SIEM Administration: Install, configure, maintain, and upgrade SIEM components. (IBM Qradar SIEM, DNIF, Splunk & Securonix). Log Management Onboard, parse, and normalize logs from various data sources (firewalls, servers, databases, applications, etc.) Custom log source integration and parser development. System Monitoring & Troubleshooting Ensure SIEM tools are functioning optimally. Monitor & regular health check perform for SIEM tools. troubleshoot system errors and resolve performance issues. Conduct regular performance tuning and capacity planning Perform root cause analysis for system failures & performance issues. Optimize system performance and storage management for SIEM Integration & Automation Integrate third-party security tools (firewalls, EDR, threat intelligence feeds) with SIEM. Compliance & Audits Ensure log retention policies comply with regulatory standards. Develop & enforce SIEM access controls & user roles/permissions. Documentation & Training Document system configurations, SOP’s & troubleshooting documents. Prepare monthly/ weekly reports and PPT, onboarding documentation as per business/ client requirement. Dashboard & Report Development Create & maintain custom dashboards & reports Optimize searches & reports for performance and efficiency. Other Knowledge Base Hands on experience with Linux OS & Windows OS Basic to mediator level knowledge in networking skills Should be familiar with Azure, AWS or GCP products Required Skills & Qualifications B.E/B.Tech degree in computer science, Cybersecurity, or related field (preferred). 1-3 years experience as Soc Admin Strong knowledge of SIEM architecture, log sources, and event correlation. Proficiency in log management, regular expressions, and network security concepts. Experience integrating SIEM with various security tools (firewalls, IDS/IPS, antivirus, etc.). Scripting knowledge (Python, Bash, or PowerShell) is a plus. Training or Certificate on Splunk or IBM Qradar Preferred. Soft Skills Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and in a team. Must Have Skills Hands-on experience with SIEM tools like IBM QRadar, Splunk, Securonix, LogRhythm, Microsoft Sentinel, DNIF etc. Proficiency in IBM Qradar & Splunk administration Configuring, maintaining, and troubleshooting SIEM solutions. Log source integration, parsing, and normalization. Strong knowledge of TCP/IP, DNS, HTTP, SMTP, FTP, VPNs, proxies, and firewall rules. Familiarity with Linux and Windows system administration. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. Show more Show less
Posted 5 days ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role We are seeking a skilled SIEM Administrator to manage and optimize different SIEM solutions. The ideal candidate will be responsible for system administration, log integration, troubleshooting, Deployment, Implementation and maintaining security posture for the organization. Key Responsibilities SIEM Administration: Install, configure, maintain, and upgrade SIEM components. (IBM Qradar SIEM, DNIF, Splunk & Securonix). Log Management Onboard, parse, and normalize logs from various data sources (firewalls, servers, databases, applications, etc.) Custom log source integration and parser development. System Monitoring & Troubleshooting Ensure SIEM tools are functioning optimally. Monitor & regular health check perform for SIEM tools. troubleshoot system errors and resolve performance issues. Conduct regular performance tuning and capacity planning Perform root cause analysis for system failures & performance issues. Optimize system performance and storage management for SIEM Integration & Automation Integrate third-party security tools (firewalls, EDR, threat intelligence feeds) with SIEM. Compliance & Audits Ensure log retention policies comply with regulatory standards. Develop & enforce SIEM access controls & user roles/permissions. Documentation & Training Document system configurations, SOP’s & troubleshooting documents. Prepare monthly/ weekly reports and PPT, onboarding documentation as per business/ client requirement. Dashboard & Report Development Create & maintain custom dashboards & reports Optimize searches & reports for performance and efficiency. Hands on experience with Linux OS & Windows OS Basic to mediator level knowledge in networking skills Should be familiar with Azure, AWS or GCP products Basic Qualifications B.E./B.Tech in Computers or related field (preferred). 4+ Years of Experience in SOC Administration. Strong knowledge of SIEM architecture, log sources, and event correlation. Preferred Qualifications Proficiency in log management, regular expressions, and network security concepts. Experience integrating SIEM with various security tools (firewalls, IDS/IPS, antivirus, etc.) Scripting knowledge (Python, Bash, or PowerShell) is a plus. Training or Certificate on Splunk or IBM Qradar Preferred. Experience with SIEM tools like IBM QRadar, Splunk, Securonix, LogRhythm, Microsoft Sentinel, DNIF etc. Proficiency in IBM Qradar & Splunk administration. Configuring, maintaining, and troubleshooting SIEM solutions. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. Show more Show less
Posted 5 days ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
The Key Skills Required. Hands-on experience with M365, AD DS, DNS, DHCP, backup process. Hands-on experience on firewalls, IDS/IPS, SIEM, EDR, antivirus, and vulnerability scanning tools. At least 10 years’ working with large Infrastructure. Advanced knowledge about Windows Server, Windows Clients, Linux Server. Understanding of attack vectors, Familiarity with different network topologies and protocols such as TCP/IP, DNS, HTTP(S), SMTP, VLANs, VPNs, WLAN and routing/switching. Firm knowledge of technical details of SMTP / e-mail in general and therefore to analyze e-mail headers in order to determine additional data such as real origin etc. Expert regarding the operation of Outlook & Exchange from a user’s perspective Firm grasp of phishing techniques and e-mail based attack patterns Commitment to continuous learning. Familiarity with security-related regulations, such as GDPR, HIPAA, and PCI-DSS. Excellent verbal, written, and interpersonal communication skills, especially ability to break down complex technical information to non-technical stakeholders and articulate the impact of security design flaws, attack surfaces and vulnerabilities Should possess very good knowledge in the areas of : Understanding of IT security (and related) compliance frameworks like NIST, ISO, SOC 2, HIPAA. Deploy and maintain security tools and systems. Implement security policy, standards, guidelines, processes, and procedures to ensure ongoing security posture. This role requires a deep understanding of endpoint security, network protocols, server virtualization, and data transfer processes to ensure the smooth and secure operation of the company's IT systems. Perform run the business SAN administrative duties including Backup Management Participate in large scale component upgrades datacenter migrations and similar enterprise initiatives. Develop communicate and monitor the operational standards and procedures for backups. Perform all routine administrative and operational tasks Manage current storage environment. Incorporates disk /SAN and storage software. Resolve storage short falls. Alert and resolve performance issues and advise end users. High availability of data to all applications. Hyper -V Data Migrations & Replication. Work with application developers to determine storage requirements. Work with existing programmers System Administrators and DBAs to optimize storage. Maintain proper backup schedules. Restore and recover data as requested. Extensive experience deploying mission critical servers in a 24 by 7 production environment. Mentor and create documentation knowledge base articles for routine tasks and troubleshoot on the infrastructure under support. Align job policy for retention and compliance by mandated legal and agency data handling requirements. Operate hardware software for the Backup and Recovery infrastructure Show more Show less
Posted 5 days ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
The Service Desk Analyst will serve as the first point of contact for end-users seeking technical assistance. The role involves diagnosing and resolving technical issues, escalating complex cases, and ensuring excellent service delivery. Strong communication skills, technical expertise, and a commitment to customer satisfaction are essential. Key Responsibilities First-Line Support Respond promptly to incoming calls and tickets. Identify, diagnose, and resolve or escalate hardware, software/application, and network issues. Incident Management Log and prioritise incidents and requests in the ticketing system. Escalate unresolved issues or tasks to second-line support or relevant teams. Problem Resolution Provide accurate information and troubleshooting advice to users. Maintain knowledge of common issues and solutions to enhance support efficiency. User Training and Communication Guide users through system functionalities and best practices. Communicate updates regarding system changes, outages, and resolution times. System Monitoring Monitor IT systems/applications and alert relevant teams of potential disruptions. Use documented processes to run tests on system status. Assist in maintaining system documentation and knowledge bases. Continuous Improvement Contribute to the development of service desk processes and procedures. Participate in training sessions to keep updated on technology and tools. Key Skills and Competencies Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to prioritise tasks and manage time effectively. High level of patience and empathy when dealing with users. Proficiency in technical support tools and ticketing systems. Technical Skills Operating Systems Proficiency in Windows OS (e.g., Windows 10/11) and Server 2016/2019 advantageous. Familiarity with MacOS and Linux-based systems (optional but advantageous). Knowledge of OS installation, configuration, and troubleshooting. Software and Applications Support for Microsoft Office Suite (O365) Basic knowledge of software installation, updates, and licensing management. Willing to learn in-house applications Hardware Support Troubleshooting desktops, laptops, printers, and peripherals. Knowledge of hardware diagnostics and basic repairs. Understanding of device drivers and compatibility issues. Networking Basic understanding of networking concepts such as: TCP/IP, DNS, DHCP, and VPN. Wireless and wired network troubleshooting. User Management Experience with Active Directory (AD) for: User and group account management, password resets. Familiarity with Single Sign-On (SSO). Remote Support Tools Proficiency in using remote desktop tools (BeyondTrust/Bomgar) Tools like Windows Remote Desktop Ticketing Systems Experience with ServiceNow Ability to log, categorise, prioritise, and track incidents and requests effectively. IT Security Basics Awareness of common cybersecurity practices: Password policies, phishing prevention, and malware identification. Basic troubleshooting of antivirus software and firewalls. Telephony Systems Basic troubleshooting of MS Teams Mobile Device Management (MDM) Familiarity with MDM Intune platform for managing smartphones, tablets, and other mobile devices. Backup and Recovery Basic understanding of backup solutions and data recovery processes. Additional Skills (Role-Specific or Advanced) Cloud Platforms: Basic understanding of Office 365 ITIL Framework: Familiarity with Incident, Problem, and Change Management. Qualifications A bachelor's degree in IT, Computer Science, or a related field is advantageous. Relevant certifications (e.g., ITIL Foundation, CompTIA A+) are a plus. Proven experience in a similar role or technical support position. Performance Metrics Ticket update and resolution time. User satisfaction ratings. Accuracy in issue documentation. Adherence to SLAs (Service Level Agreements). Work Environment Fast-paced environment with a focus on teamwork and collaboration. The team will work a shift/rota system to cover 24/7. Occasional extended hours during critical outages or system upgrades. Show more Show less
Posted 5 days ago
2.0 - 4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities Firewall & Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs, web/application filtering, NATing, and routing policies. Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem & Cloud) Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers. Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management, backups, and disaster recovery planning. Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation & Monitoring Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions (Grafana, Prometheus, Nagios, CloudWatch). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM, or similar tools for patch management and compliance. Security & Compliance Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys. Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred) Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch. Implement secure communication between private EC2 instances across multiple VPCs. Automate infrastructure provisioning using Ansible/ Terraform and manage state files securely. Implement CloudWatch Alarms, monitoring dashboards, and log analysis. Required Skills Solid knowledge of Hardware firewall configurations, VPN setup, and network troubleshooting. Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting, patching, and performance tuning. Good experience in AWS services, IAM roles, CLI tools, and S3-EC2 integrations. Proficient in Terraform, Ansible, or similar IaC and orchestration tools. Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows. Good To Have Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker, Kubernetes, and CI/CD pipelines. Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind Of Person Fits This Role Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems. Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation. Show more Show less
Posted 5 days ago
1.0 - 2.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Position: Information Technology Consultant Job Location: Delhi Years of Experience: 1-2 years Employment: Freelancer/Part time Roles and Responsibilities: Provide day-to-day technical support to staff for hardware, software, and network issues. Assist in the planning, setup, and deployment of new software or systems. Develop and maintain IT policies and procedures (e.g., acceptable use, data protection. Implement cybersecurity protocols, antivirus, firewalls, and employee awareness training. Advise on effective data storage, backup solutions, and disaster recovery plans. Maintain up-to-date documentation of IT systems, software licenses, and assets. Prepare reports on IT performance, issues, and improvement recommendations. Qualification and Requirements: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Master’s degree or specialized certifications (optional but preferred). Strong knowledge of hardware and software installation, maintenance, and troubleshooting. Proficiency in operating systems (Windows, Linux, macOS). Knowledge of cybersecurity protocols, firewall configurations, and endpoint protection. Understanding of backup systems, data recovery, and disaster management planning. In-office presence is required twice a week for support, hardware checks, and team coordination. The consultant should be available on Any Desk for 3–4 hours daily for remote support and troubleshooting. Application : Interested Candidates can share their updated CV at hr@talfsolar.com (Subject line: Job Application for IT Consultant) Show more Show less
Posted 6 days ago
1.0 years
0 Lacs
India
On-site
Job Title: IT Support Administrator Company: Lymax Learning Solution LLP Location: Kochi, Kerala (On-site) Job Type: Full-Time Salary: Upto ₹40,000 per month (based on experience) Job Summary: We are hiring an IT Support Administrator to manage the company’s technical infrastructure, provide internal support, and ensure seamless functioning of all hardware, software, and online systems used across departments. Key Responsibilities: Provide first-line IT support to internal staff (hardware, software, email, and network) Install, configure, and maintain desktop systems, printers, routers, and servers Troubleshoot system issues and respond to technical support requests promptly Manage user access across platforms (email, CRM, LMS, cloud apps, etc.) Monitor data backups, antivirus systems, and basic cybersecurity practices Coordinate with the tech team and vendors for escalated issues or system upgrades Maintain inventory of IT assets and generate reports on usage/performance Support live sessions or webinars by setting up AV and streaming equipment Requirements: Bachelor’s degree in IT, Computer Science, or related field 1–2 years of experience in IT support or helpdesk administration Proficiency in Windows, basic networking, office tools, and cloud apps Familiarity with CRM/LMS platforms (e.g., TeleCRM, Learnyst, Google Workspace) preferred Good troubleshooting, communication, and time-management skills Ability to work independently and coordinate with cross-functional teams What We Offer: Competitive salary + growth opportunities A tech-enabled, collaborative work environment Exposure to edtech systems and global tools Training and upskilling support How to Apply: Apply on Indeed with your updated resume and a brief note on your experience supporting IT systems in a live or corporate environment. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Shift: Day shift Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: IT support: 2 years (Required) Language: English (Required) Work Location: In person Job Type: Full-time Pay: Up to ₹40,000.00 per month Shift: Day shift Work Location: In person
Posted 6 days ago
0 years
0 - 0 Lacs
Gurgaon
On-site
We are looking for a skilled IT Executive with at least one year of experience to manage and support our IT infrastructure, troubleshoot technical issues, and ensure smooth IT operations within the organization. The ideal candidate should have a strong understanding of hardware, software, networking, and IT security. Key Responsibilities: Provide technical support for hardware, software, and network-related issues. Install, configure, and maintain computers, printers, and other IT equipment. Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi, VPN). Manage user accounts, email configurations, and access control. Perform regular system updates, backups, and maintenance. Ensure IT security by implementing antivirus software, firewalls, and security policies. Assist in IT procurement, vendor coordination, and maintaining IT asset records. Provide support for video conferencing, telecommunication systems, and office applications. Document technical issues, resolutions, and system configurations. Stay updated with new technologies and best practices in IT. Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Shift: Day shift Work Days: Monday to Friday Work Location: In person
Posted 6 days ago
2.0 years
2 - 2 Lacs
Bāwal
On-site
Job Description: Near Bawal, Haryana - location Good Communication Skill with atleast 2 year experience. Handling desktop (outlook, antivirus, basic networking, hardware /OS / Applications troubleshooting). Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Candidate should be willing to work on 24/7 shifts and 6 working days in a week. Only Male candidates can apply. Able to join on immediate. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹250,000.00 per year Benefits: Food provided Health insurance Life insurance Shift: Rotational shift Work Days: Weekend availability Education: Diploma (Preferred) Experience: total: 3 years (Preferred) Desktop support: 2 years (Preferred) Work Location: In person
Posted 6 days ago
2.0 - 4.0 years
2 - 6 Lacs
Gurgaon
Remote
Gurgaon 1 2 to 4 years Full Time Job Summary: We are seeking a skilled and customer-focused IT Desktop Support Engineer with 2 to 4 years of experience to join our IT team. The ideal candidate will provide technical support, troubleshoot hardware/software issues, and assist in the management of IT infrastructure, ensuring smooth day-to-day operations for end-users. Key Responsibilities: Provide first and second-level technical support to internal users via phone, email, and in-person. Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and maintain operating systems (Windows/macOS/Linux) and standard software applications. Set up and manage user accounts, access permissions, and network shares (Active Directory, Office 365, etc.). Respond to IT service tickets in a timely and professional manner, documenting resolutions in the helpdesk system. Maintain and update IT asset inventory, including hardware and software. Assist in managing endpoint security, antivirus, and patch management. Support video conferencing tools and provide AV support for meetings and events. Collaborate with other IT team members for escalated issues and infrastructure projects. Create and maintain technical documentation and user guides. Required Skills & Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience. 2 to 4 years of experience in IT support or desktop support roles. Proficiency in troubleshooting Windows and macOS environments. Experience with Active Directory, Office 365 administration, and remote support tools. Solid understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Ability to work independently and handle multiple tasks simultaneously.
Posted 6 days ago
0 years
1 - 2 Lacs
Delhi
On-site
ForumIAS is a leading institute for UPSC Civil Services Examination preparation. We are committed to delivering high-quality educational services and maintaining a robust, efficient technical infrastructure to support students and internal teams. We are looking for a proactive and technically skilled IT Executive to support and manage the organization’s IT infrastructure. The ideal candidate will be responsible for troubleshooting hardware/software issues, maintaining networks, and ensuring smooth functioning of all technical operations. Provide technical support to staff and troubleshoot hardware/software/network issues Maintain and manage desktops, printers, routers, projectors, and other IT equipment Install, configure, and update software and systems Monitor and ensure the smooth functioning of internet and internal networks Manage system backups, data storage, and antivirus systems Coordinate with vendors for IT equipment purchase, maintenance, and support Ensure cybersecurity protocols and data security compliance Assist in setting up tech support for classrooms and online sessions Maintain inventory of all IT assets Job Types: Full-time, Permanent Pay: ₹162,572.31 - ₹200,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Shift: Day shift Work Days: Weekend availability Work Location: In person
Posted 6 days ago
0 years
1 - 2 Lacs
Ludhiana
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 6 days ago
0 years
0 - 0 Lacs
Rānchī
On-site
Post - Network Engineer CCNA Global certificate is Mandatory. Job Location - Godda, Chatra, Giridih, Gumla Vacancy - 7 Fresher & Experience both can apply. Required: Should have working experience on Networking equipment's. Prior Experience of WAN, Job Responsibilities 1. POC for his pop 2. Preventive maintenance of PoP equipment's, OS level formatting, setting network configuration in PC , Antivirus Update, and video conferencing setup 3. Facilitation of proper network operation 4. Troubleshooting network Problems 5. Coordinating with primary, Secondary service Provider at local level uptime. 6. Periodic reports for respective PoPs. Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Health insurance Schedule: Day shift Application Question(s): Do you have B.E/B.tech/MCA Degree? Do you have CCNA certification? Are you ok with Salary mentioned? Which location are you comfortable ? Godda , Chatra, Giridih, Gumla License/Certification: CCNA (Required)
Posted 6 days ago
1.0 years
0 - 0 Lacs
India
On-site
Job Summary We need Business Development executives to handle client business/renewals with knowledge of the business environment, product knowledge, and financial awareness. Job Requirements Customer service, selling, negotiating and influencing, analysis and decision-making, and management skills. Past Experience in selling IT Security Services & Software (Antivirus, Firewall etc.) will be added advantages. Make outbound calls to potential customers Share information about our products and services by following sales scripts Understanding business and technology scenarios and needs, identifying opportunities. New business development involving prospect development. Research and build relationships with new clients. Significant Internet experience Excellent communication skills Well versed with Networking and Internet Concepts. Responsibilities and Duties The primary responsibility of the candidate will be generating new leads, follow-ups, and achieving sales targets. This would require in-depth knowledge about our products, services as well as all competitive offerings. Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Business development: 1 year (Required) Language: English (Required) Expected Start Date: 20/06/2025
Posted 6 days ago
2.0 - 3.0 years
0 - 0 Lacs
Ahmedabad
Remote
Hello, We are hiring for the position of Technical Support Engineer who has 2-3 Years of experience for Ahmedabad location. Roles & Responsibilities:- 1. Provide technical support for antivirus (eScan) installation, configuration, and troubleshooting. 2. Analyze and resolve customer issues related to eScan security tools and services. 3. Handle escalated cases and deliver effective remote support via phone, email, or chat. 4. Conduct product demonstrations and Proof of Concept (POC) sessions for prospective clients. 5. Support security-related operations on Windows and Linux platforms. 6. Assist in cybersecurity incident response and system recovery processes. 7. Take full ownership of reported issues and ensure timely resolution. 8. Guide clients through step-by-step technical solutions remotely or on-site. 9. Accurately log and document all issues, actions taken, and resolutions in the ticketing system. "ONLY AHMEDABAD BASED CANDIDATES CAN APPLY". Nice to have Cyber Security Experience but not mandatory. Years of Experience :- 2-3 Years Location:- Ahmedabad, Gujarat Education:- Any Graduation Salary Range:- 4-5 Lacs Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Shift: Day shift Application Question(s): What is your current salary? What is your expected salary? What is your notice period? How many years of experience do you have? Location: Ahmedabad, Gujarat (Required) Work Location: In person
Posted 6 days ago
0 years
0 - 0 Lacs
Morbi
On-site
Major Tasks Responds to user's Desktop/Laptop/Printer Support calls. Provides technical support to users for Desktop/Laptop/Peripherals/desktop software/antivirus. Troubleshoots hardware and software issues & Coordinate with Hardware OEMs/Vendor. Provides instructions or directly sets up desktop/Laptop hardware. Assists with installation of computer software and operating system updates. Asset Management Key Skills Desktop OS like Windows 10, Windows 11, Mac OS Desktop application like Outlook, O365, Microsoft Officec, Antivirus, Photoshop, SAP etc. Basic knowledge of Desktop & Laptop hardware IT Asset management Vendoer coordination, followup Helpdesk ticketing tool User databackup and restoration Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Posted 6 days ago
2.0 - 4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Bessium: Bessium Energy and Solutions is a Make-in-India leader in lithium-ion battery module manufacturing, serving BESS, EV, UPS, and telecom industries. We are committed to operational excellence, innovation, and digitization to enable sustainable energy solutions. Role Overview: We are looking for a proactive and experienced IT Manager to lead the planning, implementation, and management of IT systems across our manufacturing and corporate operations. The ideal candidate will align IT infrastructure and software with business goals, ensuring data security, operational efficiency, and scalability as we grow. Key Responsibilities: 1. IT Infrastructure & Operations Manage installation, maintenance, and upgrade of hardware (servers, workstations, networking equipment). Oversee LAN/WAN setup, internet connectivity, CCTV integration, and EPBX/VOIP systems. Ensure robust data backup, cybersecurity, firewall, and antivirus measures. 2. Software Systems & Integration Oversee implementation and management of MES, ERP, barcode-based tracking, and inventory systems. Ensure smooth integration between production software, QC tools, and analytics dashboards. Coordinate with vendors for IT tools and automation software licensing, renewals, and SLAs. 3. IT Support & Security Provide Level 1 & Level 2 support across departments (Production, Quality, Stores, HR, Admin). Implement and audit cybersecurity protocols including access control, endpoint protection, and user training. Monitor data integrity, prevent unauthorized access, and maintain IT compliance logs. 4. Digital Transformation Identify and implement IT solutions to streamline workflows and reduce manual errors. Support automation initiatives across departments using cloud-based platforms and real-time dashboards. Collaborate with leadership to drive digital culture and data-driven decision-making. Qualifications: Education: B.E./B.Tech in Computer Science, IT, or related field. MCA or certifications (e.g., CCNA, Azure, ITIL) are a plus. Experience: 2-4 years in IT management, preferably in a manufacturing or energy-focused environment. Key Skills: Strong command over networking, data security, Windows/Linux servers. Experience with MES/ERP systems (e.g., Tally). Familiarity with barcode systems, surveillance integration, and cloud platforms (AWS/Azure). Excellent troubleshooting, documentation, and project management skills. Preferred: Experience in implementing traceability systems in factories. Familiarity with ISO 27001, data privacy regulations, and industry-specific compliance (e.g., telecom, energy). Why Join Bessium? Lead tech enablement in one of India’s fastest-growing energy storage companies. Be part of a lean and agile leadership team driving India’s energy transition. Opportunity to build systems from the ground up with real ownership and innovation. To Apply: Send your resume and a short write-up on your most impactful IT project to reachus@bessium.com Subject Line: Application – IT Manager Show more Show less
Posted 6 days ago
0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description Key Responsibilities: Interpersonal & Communication Skills Demonstrate strong interpersonal skills with the ability to interact effectively with different teams and customers. Exhibit excellent written and verbal communication skills, including email etiquette. Analytical mindset to understand and address customer issues, with a focus on the bigger picture. Follow Standard Operating Procedures (SOPs) and ensure timely escalation of s within the defined Service Level Agreements (SLAs). Networking Utilize basic network commands to troubleshoot desktop and laptop connectivity issues. Server Management Proficient in operating system commands and utilities, with a basic understanding of virtualization and server/client OS installations. Provide support for tasks such as OS installation, user-level commands, and local user/group management. Assist with software installations and basic patch management tasks. Storage & Backup Management Monitor enterprise storage and backup solutions to ensure optimal performance. Proficient in storage and backup monitoring and resolution. Utilize ticketing tools for issue tracking and resolution. Database Management Modify or create queries to meet business requirements. Possess data modeling skills and understand the differences between OLTP and Data Warehouse applications. Knowledge of storage hardware and management techniques used in managing storage. Optimize tables to minimize space usage and improve efficiency. End-User Computing Support Handle end-user calls and manage ticketing tools to resolve issues promptly. Manage Active Directory (AD) and Antivirus software to ensure security and compliance. Demonstrate strong troubleshooting skills to resolve technical issues efficiently. Skills Technical Support, Service Desk, Active Directory Show more Show less
Posted 6 days ago
3.0 - 7.0 years
5 - 9 Lacs
Madurai
Work from Office
Oversee the underwriting of the loans in the designated region Lead a team of Area Credit Managers and/or Credit Managers. Review the underwriting process and define process as per available resources and branch requirements. Credit decision on Secured and Unsecured cases based on organisation policies, processes and merits as per limits. Evolve underwriting norms customized to the local market needs and update the credit bulletins Identify fraudulent practices and mitigate risk through changes in policy and process Formulate and manage the technical evaluation process and policies in the region Formulate and manage the legal evaluation process in the region Appoint and manage external agents for verification process: Fraud investigation, Legal verification and technical evaluation Co-ordinate with the recoveries team and generate business insights to mitigate risk Resource planning and management at hub for smooth running of operations Set exposure limits and maintain total sanctioned amount in the region for customer segments and geographical areas
Posted 6 days ago
3.0 - 6.0 years
5 - 8 Lacs
Madurai
Work from Office
- Managing Sales of Loan Against Property & Business Loans. - Recruit, train and monitor team members & ensuring quality service delivery. - Lead a team of Relationship Managers to generate business through Direct sourcing. - Building the Sales and distribution network in the assigned territory. - Managing loan process from lead generation till disbursement of the loan. - Ensure synergy between sales, credit and operation to ensure the efficiency of business processes
Posted 6 days ago
0.0 - 2.0 years
0 Lacs
Thrikkakara, Kochi, Kerala
On-site
Job Title: IT Support Administrator Company: Lymax Learning Solution LLP Location: Kochi, Kerala (On-site) Job Type: Full-Time Salary: Upto ₹40,000 per month (based on experience) Job Summary: We are hiring an IT Support Administrator to manage the company’s technical infrastructure, provide internal support, and ensure seamless functioning of all hardware, software, and online systems used across departments. Key Responsibilities: Provide first-line IT support to internal staff (hardware, software, email, and network) Install, configure, and maintain desktop systems, printers, routers, and servers Troubleshoot system issues and respond to technical support requests promptly Manage user access across platforms (email, CRM, LMS, cloud apps, etc.) Monitor data backups, antivirus systems, and basic cybersecurity practices Coordinate with the tech team and vendors for escalated issues or system upgrades Maintain inventory of IT assets and generate reports on usage/performance Support live sessions or webinars by setting up AV and streaming equipment Requirements: Bachelor’s degree in IT, Computer Science, or related field 1–2 years of experience in IT support or helpdesk administration Proficiency in Windows, basic networking, office tools, and cloud apps Familiarity with CRM/LMS platforms (e.g., TeleCRM, Learnyst, Google Workspace) preferred Good troubleshooting, communication, and time-management skills Ability to work independently and coordinate with cross-functional teams What We Offer: Competitive salary + growth opportunities A tech-enabled, collaborative work environment Exposure to edtech systems and global tools Training and upskilling support How to Apply: Apply on Indeed with your updated resume and a brief note on your experience supporting IT systems in a live or corporate environment. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Shift: Day shift Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: IT support: 2 years (Required) Language: English (Required) Work Location: In person Job Type: Full-time Pay: Up to ₹40,000.00 per month Shift: Day shift Work Location: In person
Posted 6 days ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Apply for Technical Sales Executives / Sr. Technical Sales Executives Technical Sales/ Inbound Printer PPC calls/Technical Support technical sales Executive/ Experience in PPC /Printer,antivirus sales must. salary up to 50 k+Unlimited Incentives DELHI NCR Call/what's App Nandini Parashar977363452 This job is provided by Shine.com Show more Show less
Posted 6 days ago
0 years
0 Lacs
Delhi, India
On-site
International Tech Sales Agent (Antivirus , Printer Calls) Technical Sales/ Inbound Printer .Antivirus Calls /Technical Support Daily/Monthly Incentives salary up to 50 k+Unlimited Incentives DELHI NCR Call/what's App Nandini Parashar 9773634524 This job is provided by Shine.com Show more Show less
Posted 6 days ago
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