1916 Antivirus Jobs - Page 6

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Identity Access Management (IAM), Identity and Access Management (IAM) Operations Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Security Engineer, you will apply your IAM skills to protect enterprise systems, applications, data, assets, and people. A typical day involves collaborating with various teams to implement security measures in IAM domain. You will also engage in proactive monitoring of systems to identify Identity issues and respond to potential threats, all while maintaining a focus on safeguarding information and business processes against cyber threats. Roles & Responsibilities: 1.Minimum 5 years of experiencing supporting Active Directory Services in Engineering and/or Operations. 2.Strong knowledge and support experience of Active Directory services on Windows 2012/2016/2019 including AD protocols LDAP, Kerberos, NTLM, etc. 3. Good Understanding of authorization and authentication process. 4.Strong Scripting skills in PowerShell. 5.Exceptional knowledge of major Windows component technologies and competent in discussing these in detail with other Subject Matter Experts. 6. Knowledge of Antivirus, Monitoring, Backup/Restore tools used in windows environment. 7.Experience working within Incident, Change and Problem Management guidelines. 8. Microsoft certifications are desirable. Professional & Technical Skills: - Must To Have Skills: Proficiency in Identity Access Management (IAM), Identity and Access Management (IAM) Operations. - Strong understanding of security protocols and frameworks. - Experience with identity governance and administration tools. - Knowledge of risk management and compliance standards. - Familiarity with incident response and threat management processes. Additional Information: - The candidate should have minimum 3-5 years of experience in Identity Access Management (IAM). - This position is based at our Pune, Bengaluru & Chennai office. - A 15 years full time education is required., 15 years full time education

Principal Accountabilities: Overall Responsible for IT Department. Network Connectivity Minimum Down time and maximum uptime. Monitoring of Server & E-mail admin panels Monitoring of hardware, software & networking requirements of the organization, Warehouse or any other place as required by Management Maintain data security of company Monitoring of Network, Switch, Router, access point, firewalls, door security, end point seqrite (antivirus) etc. Monitoring of EPBX, CCTV, attendance software, Printers, secure prints and user console. Managing and Handling ERP. Managing Handling and of company’s website mobile app, social media & Market Place. Digital Marketing is to be done periodically to get maximum coverage and business leads. Preparing & keeping asset inventory updated Managing data backup system including CCTV Handling & maintaining VPN connectivity Renewal of Microsoft D365 every year within timeline ann. Ensure Firewall Configuration is timely updated also bundle package enabled to ensure external and internal protection. Antivirus Annual Renewal. IT CCTV Security System to be ready with proper storage system configured with 90 days (about 3 months) backup for corporate office and 1 year data backup to be available for warehouses. All CCTV Data to be kept separately with proper labels affixed mentioning date and time individually on drive with access granted to the management. Document Management system for scanning and indexing old pages to be available in digital medium. Microsoft ERP Basic/Outlook/Printer Training or ppt on various modules and workflow to be available and scheduled in a timely manner. Prepare Policy for IT CRM/ Ticketing system as per ITIL standard to be available Prepare Policy for E-waste - A properly defined policy for identifying and discarding E-waste to be adhered to as per industry standards. Prepare Policy for Asset Management to be available to identify assets/warranty/depreciation Provide Monthly IT Training to the Staff Submit Daily/Weekly Report to Reporting Manager Train New Hires (Do’s & Don’t of IT Department) Prepare and implement IT Training calendar FY 2025-26 after approval of Reporting Manager Email your updated CV to hiring@lykis.com

Designation – IT Executive/ Sr IT Executive Location – Gurgaon Job Responsibilities Technical Support: Provide first and second-line support to end-users (onsite and remote). Troubleshoot hardware, software, and network, NAS issues. Maintain and upgrade user systems (desktops, laptops, mobile devices, Windows, Mac, Linux etc). Manage support using support and support ticket tools. Systems & Network Administration Assist in configuring and managing servers, routers, switches, firewalls, and other network devices. Ensure optimal performance of company networks, including internet and intranet. Monitor system backups, antivirus software, and patch management. Asset & Vendor Management Maintain inventory of IT assets and software licenses. Coordinate with external vendors for procurement and maintenance support. Security & Compliance Assist in implementing IT security protocols and data protection measures. Ensure compliance with internal policies and external regulations Project Participation Collaborate on IT initiatives such as migrations, rollouts, or system upgrades. Document IT procedures, user manuals, and knowledge base articles. Skills What we require (Desired Skills and abilities) Must be a good problem solver Must have good communication skills(verbal & written) Must be good with Mac, Server Setup windows/unix etc Must have moderate level AWS/AZURE Cloud Infrastructure knowledge Must be good with networking & IT infrastructure setup Experience 6+ years in IT. Educational Certifications Bachelors/Masters Degree in IT or relevant field. Keywords For Search IT infrastructure, IT services management project manager, Ticketing, Networking

SJ Technology’s is hiring a System Executive for one of our leading clients in the manufacturing/construction industry. The ideal candidate will handle IT support activities at the plant or site level, ensuring seamless operation of systems, networks, and hardware. Key Responsibilities: Provide desktop support and troubleshoot system, printer, and network issues Install, configure, and maintain computer hardware and software Handle system upgrades, antivirus installations, and backup activities Maintain IT asset inventory and service records Coordinate with vendors for hardware repairs and system services Support users on applications like MS Office, Outlook, and other business tools Monitor and support CCTV, biometric, and LAN/WiFi systems Requirements: 1–2 years of experience in IT support or desktop/system administration Knowledge of Windows OS, basic networking, and hardware troubleshooting Strong problem-solving and communication skills Ability to manage tasks independently at plant or remote locations Diploma or Degree in IT/Computer Science or related field Certifications like MCP, A+, or CCNA (preferred)

We are looking for a Cloud-first IT Administrator with foundational Information Security (InfoSec) skills to manage and secure a modern, distributed IT environment. The ideal candidate will be responsible for overseeing cloud-native infrastructure, end-user devices, identity and access management, and maintaining InfoSec hygiene—driven by an automation-first, tools-based approach rather than traditional manual methods. Key Responsibilities Cloud-based IT Admin Manage Identity & Access Management : Google Workspace Admin or Azure AD or Okta Implement and enforce SSO, MFA policies Manage SaaS platforms used by the company: Google Workspace / Microsoft 365 / Slack / Zoom / Notion / Jira / others Setup and manage MDM (Mobile Device Management) across all endpoints (laptops / mobiles): Example tools: Hexnode, Intune, JAMF, Comodo Enforce security policies — device encryption, patching, antivirus, screen lock, remote wipe Enable self-service onboarding/offboarding — automate account provisioning and deprovisioning Manage asset inventory for cloud and physical devices Setup VPN / Zero Trust Access models where needed Manage basic networking & firewall rules in: Physical office (hardware firewalls like Fortinet / Palo Alto / Ubiquiti) Cloud (AWS Security Groups, NACLs, WAF) InfoSec (Basic / First line) Conduct regular user access reviews and implement least privilege Run basic vulnerability scans on endpoints and cloud systems Implement DLP (Data Loss Prevention) policies where needed Monitor and enforce phishing protection / SPF / DKIM / DMARC Setup endpoint monitoring / EDR tools (ex: CrowdStrike, SentinelOne) Ensure basic compliance tracking for ISO 27001 / SOC2 readiness Conduct InfoSec awareness training for employees (quarterly) AWS & Cloud Infra (Basic Admin) Monitor AWS usage and identify cost saving opportunities Manage AWS IAM users, policies, roles Manage basic AWS services : EC2, S3, RDS, CloudWatch, CloudTrail Assist DevOps team in ensuring secure cloud configurations Preferred Experience with AI-driven IT / InfoSec Tools Experience using or exploring AI-driven MDM platforms (Hexnode AI, Kandji AI, Jamf AI Assist, etc.) Familiarity with AI-assisted Identity Governance tools (Saviynt, Okta AI Assist, etc.) Understanding of AI-based Cloud Cost Optimization tools (CloudZero, OpsAI, AWS Trusted Advisor AI, Harness) Exposure to AI-based email security / DLP platforms (Abnormal Security, Material Security) Experience with AI-assisted VAPT & vulnerability scanning tools (Tenable, Plerion AI, Qualys AI) Familiarity with AI-powered IT Helpdesk platforms (Moveworks, Espressive, Aisera) Willingness to adopt AI-first approach to IT and InfoSec automation Skills & Requirements Mandatory 4+ years experience in Cloud-based IT Admin roles Hands-on experience with: Google Workspace / Azure AD / Okta MDM platforms Cloud networking & firewalls AWS IAM & basic cloud services Basic InfoSec knowledge: Endpoint security DLP Email security

The IT Officer is responsible for managing and maintaining an organization's technology infrastructure. This includes providing support for hardware, software, and networks, ensuring cybersecurity, and implementing technological solutions to enhance business operations. The role requires both technical expertise and strong problem-solving skills. Install, configure, and maintain computer systems, networks, and related hardware and software. Monitor and troubleshoot system and network performance, ensuring minimal downtime. Manage user accounts, permissions, and access rights in various IT systems. Ensure the security of IT systems by implementing and maintaining antivirus software, firewalls, and data encryption. Conduct regular backups and ensure data recovery plans are in place. Provide technical support to staff and resolve IT-related issues in a timely manner. Maintain an inventory of hardware and software resources. Assist in developing and implementing IT policies and procedures. Evaluate new technologies and make recommendations for upgrades or improvements. Train staff on software applications and IT procedures. Ensure compliance with data protection regulations and IT best practices. Strong knowledge of computer hardware, operating systems (Windows/Linux), and networking. Familiarity with cloud services (e.g., AWS, Azure, Google Cloud) and enterprise software. Good understanding of cybersecurity principles and practices. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and organizational skills.

Here’s a polished LinkedIn job post for an IT Operations Manager / Service Delivery Lead role aligned with the skills you've described: 🚀 We're Hiring: IT Operations Manager / Service Delivery Lead 📍 Location: [Specify City/Remote/Hybrid] 🕒 Experience: 6+ Years | 📅 Join: Immediate to 30 Days Are you passionate about driving seamless IT operations, improving service delivery, and ensuring infrastructure aligns with business goals? We are looking for an experienced IT Operations Manager to lead IT service management and infrastructure support in a dynamic, fast-paced environment. Key Responsibilities: ✅ ITIL Framework & Service Management Implement and uphold ITIL best practices to streamline IT service delivery Manage incident , problem , and change management processes end-to-end Leverage ITSM platforms (e.g., ServiceNow, JIRA, Cherwell) for ticketing and service workflows ✅ Infrastructure & Security Oversight Deep understanding of network architecture , cloud platforms , virtualization , routing/switching , and firewalls Ensure security protocols (SSL/TLS, IDS/IPS, antivirus) are in place to safeguard infrastructure Ensure compliance with standards like ISO 27001 , GDPR , and data privacy regulations ✅ Leadership & People Management Lead and mentor cross-functional IT teams, define KPIs, and foster accountability Promote a culture of continuous learning, encourage upskilling through certifications Resolve interdepartmental conflicts and maintain a high-functioning team environment ✅ Performance Monitoring & Reporting Define, track, and report on KPIs such as system uptime, MTTR, SLA adherence Prepare executive-level IT performance reports with insights and improvement plans Required Skills: Minimum 6 years of experience in IT operations, service delivery, or infrastructure management Proven leadership in managing medium to large tech support/infra teams Strong command over ITSM, networking, cloud tech, and cybersecurity controls Certifications like ITIL Foundation/Intermediate , ISO 27001 , or similar are a plus

Job Title: IT Administrator Company: NS Ventures India Location: Mohali, Punjab Experience: Minimum 2 Years Department: Technical / Infrastructure Employment Type: Full-time About NS Ventures: NS Ventures India is a leading real estate marketing and video production company. With cutting-edge technology and high-volume media operations, we specialize in drone shoots, virtual tours, project films, and digital branding across India. Key Responsibilities: Maintain and troubleshoot workstations, high-end editing systems, and rendering setups (Windows/macOS). Ensure smooth operation of LAN/WAN , Wi-Fi routers, switches, and network-attached storage (NAS) systems. Set up and manage video editing hardware like Blackmagic cards, 4K monitors, capture stations, etc. Perform regular system backups , and ensure redundant storage management for video data. Monitor server performance and optimize local network speed for real-time video sync and rendering. Handle user-level access control , secure login protocols, and antivirus/firewall deployment . Coordinate with external vendors for hardware procurement , AMC renewals, and system upgrades. Respond to day-to-day IT support issues for the production, design, and drone teams. Implement basic data security practices to prevent unauthorized data copying or cloud misuse. Maintain documentation for all IT assets and regularly update software licenses and system logs. Required Skills: Proficient in managing video production hardware (Adobe, DaVinci setups, proxy workflows). Strong knowledge of network administration , IP setup, port management, and shared file servers. Familiarity with data security protocols and basic compliance measures (including password policy, 2FA). Comfortable with IT documentation and inventory management tools. Fast response time and ability to prioritize production-critical IT tasks. Qualification: Bachelor's Degree/Diploma in IT, Computer Science, or related field. Minimum 2 years of hands-on experience in an IT admin role, preferably in a media or production company. Preferred: Experience with tools like Synology NAS, TeamViewer, FortiGate, Adobe CC Network Licensing . Understanding of VPNs, remote editing workflows , and collaboration setups.

Job Description Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose Purpose of the job: Managing support and maintenance of IDEMIA systems at customer site. Note: Work location - Customer site near Delhi IGI Airport Main Responsibilities Ensure customer satisfaction in maintenance and support Maintain IT components in the backend and related endpoints, including Hardware and Software Troubleshoot, analyse and resolve tickets escalated by on-site Level 1 and Level 2a Teams Commit to a resolution date, formalize action plan and implement workaround for fault rectification Perform root cause analysis of technical issues Communicate and interface with vendors and customers Generate reports and write documentation, e.g. maintenance guide, operation manual, test procedures and test reports May be required to stand in and perform 24/7 shift duty in case of resource shortage Other duties as assigned Key Challenges Ability to work in a fast paced & dynamic environment, handling complex incidents with professionalism Conscious about service quality, with an appropriate sense of urgency in fulfilling customer requirements Possess strong troubleshooting skills and techniques Ability to manage daily support activities independently Ensure completion of operational requests within agreed Service Levels Key Missions Analyzes, troubleshoots and resolves tickets escalated by support level 1 or 2 (internal, external) within SLA or internal OLA Reproduces and document customer problems and escalate them to relevant solution or product development teams Provides input as required on product and customer specific functionality, configuration and usage Designs corrective action plans or local workarounds that allow issues to be solved within the SLA Documents ticket resolution and ensure proper communication or reporting to customers on ticket resolution progress Maintains support documentation up to date Carries out on-site administration and preventive maintenance activities Performs system upgrades at customer premises during post go live period (ramp up/grace period) Ensures procedures are correctly implemented Maintains IT infrastructure and backend components, including hardware and software Manages a team of Customer Success/Field Service Engineers Manages critical issues Manages the customer during critical situations and the communication exchanges with Customers Conducts standard and complex analysis within several domain Profile & Other Information Experience & background: At least 10 years of experience in technical support and systems administration in a vendor environment Education: Diploma in Computer Science/Computer Engineering/Information Technology related field, or equivalent practical experience Technical Skills Required Knowledge and experience in: Enterprise scale Linux and Windows administration with strong troubleshooting skillset VMware ESXi and vCenter administration with strong troubleshooting skillset (Preferable with CLI knowledge) (7.0 and above) Kubernetes K8s TCP/IP Networking, Network/Security devices (e.g. Cisco Switch, Firewall, Fortinet) MSSQL, Oracle, and other database servers Monitoring systems (e.g. Centreon, Nagvis) Familiarity with the following will be advantageous: - Management of SAN storage, NetApp storage and tape library Administration/Management of security tools, e.g. Antivirus, EDR, Windows Key Store, etc. Windows PowerShell, Unix Scripting

ARTEVA GROUP(The Ananda Resort) Job Title: IT and Networking Executive – Hospitality Division Company: Arteva Group Location: Dehradun, Uttarakhand (On-site) Job Type: Full-time, Permanent ⸻ About Arteva Group Arteva Group is a fast-growing organization with a strong presence across real estate, training, hospitality, consulting, BPO, museums, sales, and business development. As part of our expanding hospitality division, we aim to provide high-tech, seamless service experiences at our resorts and hospitality centers. We are currently looking for a skilled IT and Networking Executive to manage the technical infrastructure and networking systems at our hospitality locations and ensure smooth IT operations. ⸻ Role Overview As an IT and Networking Executive, you will be responsible for maintaining, troubleshooting, and upgrading the IT systems and networks within our hospitality facilities. This includes overseeing internet connectivity, security systems, network infrastructure, and IT support for staff and guests. ⸻ Key Responsibilities IT Infrastructure & Support Manage and maintain servers, computers, Wi-Fi routers, and other IT hardware. Provide technical support to on-site teams for systems, software, and equipment issues. Set up and manage desktop environments, printers, POS systems, and hotel management software. Networking Configure and maintain LAN/WAN, switches, firewalls, and network security. Monitor internet performance and ensure uninterrupted connectivity across the property. Troubleshoot and resolve networking issues quickly to minimize downtime. Security & Surveillance Systems Oversee installation and maintenance of CCTV cameras, biometric systems, and access control. Ensure regular backup of surveillance footage and data security protocols. System Maintenance & Upgrades Regularly update software, antivirus, and firmware to protect systems from vulnerabilities. Plan and implement IT upgrades and new technology deployments. Vendor Coordination & Documentation Coordinate with service providers (internet, software vendors, AMC providers). Maintain detailed logs of maintenance, repairs, upgrades, and issue resolution. ⸻ Qualifications and Skills Education Graduate in IT, Computer Science, Networking, or a related field. Certifications such as CCNA, MCSA, or CompTIA Network+ preferred. Experience 2–5 years of experience in IT support or networking roles. Experience in the hospitality industry is a strong advantage. Technical Skills Strong knowledge of hardware troubleshooting, networking protocols, and IT security. Familiar with networking tools, server configuration, firewalls, and data backup systems. Knowledge of Windows/Linux systems, CCTV, hotel software (like IDS or OPERA), and remote support tools. Soft Skills Strong problem-solving skills and the ability to work under pressure. Good communication in both English and Hindi. Ability to manage multiple tasks and coordinate with different departments. ⸻ Salary and Benefits Salary: Commensurate with experience and expertise. Benefits: Skill enhancement, team outings, professional growth Work Culture: Supportive, friendly, and fast-paced ⸻ Work Schedule Day shift with flexibility for weekend support during events or tech outages ⸻ How to Apply Send your updated resume to: Email: hr@artevagroup.com (Subject: “Application for IT and Networking Executive – Hospitality Division”) WhatsApp: 8534999210 ⸻ Join Arteva Group and ensure seamless technology experiences in the world of hospitality. Your technical expertise will drive our operations forward. Job Type: Full-time Shift: Day shift Work Days: Weekend availability Work Location: In person

Company Description COMnet Solutions (Global) is a trusted partner providing end-to-end IT infrastructure solutions to leading global corporates. With over 25 years of experience, the company was founded in Mumbai in 1998 and now serves customers worldwide from centers in Australia, India, and Singapore. COMnet specializes in building best-in-class IT infrastructure optimized for scalability, conducting in-depth analysis, identifying gaps in IT ecosystems, and devising strategic solutions to foster growth. The mission of COMnet is to help clients reduce TCO and achieve desired ROI while exceeding client expectations in every domain. Job Summary: We are seeking a dynamic and results-driven IT Hardware Sales Executive to join our team. The ideal candidate will be responsible for selling IT hardware products such as servers, desktops, laptops, storage devices, networking equipment, and related peripherals to B2B or B2C clients. The candidate should possess a strong understanding of the IT hardware market and the ability to identify and develop new business opportunities.  On Field Sales Manager to manage end customers in PSU, Govt Dept, Enterprise accounts Key Responsibilities: Manage sales of IT hardware products such as laptops, desktops, printers, networking equipment, and security solutions. Identify and develop new business opportunities through cold calling, networking, and market research. Identify new business opportunities through lead generation activities like cold calling, email marketing, etc. Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business. Understand customer needs and provide appropriate hardware solutions based on product knowledge. Prepare and deliver compelling sales presentations and product demonstrations. Meet or exceed sales targets and KPIs as set by the sales management. Provide timely and accurate quotations and follow up on sales leads. Maintain knowledge of current industry trends, competitors, and product developments. Work closely with internal teams (technical support, logistics, and finance) to ensure smooth sales operations. Prepare regular sales reports and forecasts. Develop strong relationships with customers to understand their needs and provide tailored solutions. Conduct product demonstrations and trials to showcase the features and benefits of IT products. Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction. Preferred: Experience selling branded hardware (e.g., HP, Dell, Lenovo, Cisco). 1-6 years of experience in IT hardware sales or related fields (preferably). Ability to work independently with minimal supervision. Strong knowledge of antivirus software, cybersecurity solutions, desktop sales, infrastructure sales, laptop sales, networking products, printer sales, security sales, solution sales. Excellent communication skills for effective interaction with customers. Qualifications & Skills: Bachelor's degree in Business, IT, or a related field (preferred). Proven track record in IT hardware sales (2+ years preferred). Strong knowledge of computer hardware, peripherals, and IT infrastructure. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite. Self-motivated, goal-oriented, and organized.

As a Technical Support Specialist at Palo Cortex XDR, you will be responsible for providing technical support to customers and partners. Your role will include offering technical services such as writing scripts, troubleshooting, and sharing best practices with customers. You will manage support cases efficiently to ensure that issues are properly recorded, tracked, resolved, and followed up on in a timely manner. Additionally, your responsibilities will involve fault isolation and root cause analysis for technical issues, as well as publishing Technical Support Bulletins and other technical documentation in the Knowledge Base. You will review technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, and more. In critical situations, you may need to travel to customer sites to expedite issue resolution. You will also be required to provide on-call support 24x7 on an as-needed basis. Collaborating with the Engineering team, you will have the opportunity to influence the operability of the product and contribute to regular weekend on-call rotation. To excel in this role, you should possess at least 3 years of related experience. Strong expertise in providing configurations, troubleshooting, and best practices to customers is essential. Proficiency in supporting EndPoint software products, along with experience in Windows OS, Linux OS, macOS, and Android OS-based applications is required. Familiarity with MS environment tools like SCCM, GPO, AD, MSSQL, and IIS is crucial. Furthermore, experience with EndPoint security software, SIEM, vulnerability management tools, firewalls, and understanding of malware, exploits, and operating system behavior will be beneficial. Proficiency in batch scripting and Python is a plus. You should have the ability to independently troubleshoot, reproduce issues, and identify feasible workarounds in varied and complex environments. A knowledge of Cloud infrastructure, VDI technologies (VMWare Horizon, Citrix XenApp, and XenDesktop), and a BS/MS degree or equivalent experience will be valuable assets in this role. Effective communication skills to engage with stakeholders internally and externally on complex technical issues are essential for success in this position.,

As a Windows Team Manager at the Technology and Operations (T&O) department of the bank, your primary responsibility is to oversee the management of Windows Team and Windows servers hosted in India. Your role is crucial in ensuring the efficiency, nimbleness, and resilience of the bank's infrastructure by focusing on productivity, quality & control, technology, people capability, and innovation. Your key accountabilities include managing the Windows Team, handling Windows Server Administration, vendor management, patch management, vulnerable and security management, as well as budgeting, audit, and risk management. It is essential that you possess a good understanding of System Administration on Windows and Linux Operating System, server architecture, and management. Your day-to-day duties will involve tasks such as installation, up-gradation, and troubleshooting of Windows Operating System, managing Active Directory, DNS, WINS, LYNC, Windows Server Backup, Backup Media management, Citrix management, and troubleshooting. Additionally, you will be responsible for security management by server hardening, patch management, and vulnerability fixing. You should also have experience in ITIL processes and practices, file transfer management, SAN/NAS storage management, and basic knowledge of scripting. As a leader, you will be expected to provide ongoing support and management to department staff, mentor team members, and handle project management responsibilities. To be successful in this role, you should have a minimum of 5-6 years of experience in managing end-user support teams or equivalent IT management experience. Strong leadership skills, excellent communication, customer service, organizational, project and personnel management skills are essential. The ideal candidate should be versatile, flexible, and willing to work in a fast-paced environment with enthusiasm. In terms of education, a Graduate degree in Computer Information Systems/Engineering is required. Core competencies such as project management, decision making, problem-solving, leadership, and interpersonal communication are crucial for this role. Technical competencies include ITIL certification, experience with Windows and Linux servers, software application support, and knowledge of various banking applications and technologies. You will be expected to collaborate with various departments within the bank, supervise outsourced resident engineers and third-party service providers, and establish relationships with vendors and the central support team. If you are a motivated individual with a passion for technology and operations management, we encourage you to apply now for this exciting opportunity.,

The Product Support Engineer (Night Shift) based in Noida, India, will be responsible for providing comprehensive support to WatchGuard's customers and Partners. You will focus on solving complex networking and WatchGuard service-related issues for authorized resellers, distributors, external end users, and internal employees. Your communication with customers should be tailored to their technical expertise levels, and you will engage with them via telephone, email, and web channels. Working in a fast-paced environment, you will seamlessly transition from one interaction to the next, whether it's a web case or a live call. Your typical day will begin with reviewing emails and Teams messages for important updates before logging into the CRM system to address critical problems in your queue promptly. You will adjust your availability status to handle the next case or high-priority call, create new incident cases, or troubleshoot existing problems. Your clients will vary from WatchGuardONE Partners assisting end users to the end users themselves. To excel in this role, you should possess fluent English proficiency in both speaking and writing, excellent communication skills, effective time management, a proactive mindset, and a quick learning ability with adaptability to change. Experience with CRM systems, preferably Salesforce.com, and a technical background with a B.Tech/B.E./MCA degree or IT Networking/Security certifications like Network+, CCNA, or Security+ are essential. A minimum of 2-8 years of relevant experience in technical support or helpdesk roles focusing on network and/or network security troubleshooting is required. You should have a strong grasp of TCP/IP networking, OSI model troubleshooting methodology, Windows and Macintosh operating systems, VPN technologies, and relevant protocols. Familiarity with authentication protocols, cloud platforms such as Azure and AWS, multifactor authentication software, antivirus, intrusion prevention software, and WAN protocols will be beneficial for this role.,

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG. Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40. About the role We're seeking an experienced IT Administrator to own and manage our complete IT infrastructure and support operations as we continue to scale our global team. You'll be responsible for ensuring seamless technology operations across our India and US offices, managing everything from user hardware deployment to security implementations and cloud administration. This role is critical to supporting our growing team's productivity and maintaining the robust technology foundation that powers our Instead platform and internal operations. What you'll do Own our complete IT infrastructure and support operations including user hardware acquisition, imaging, deployment, and remote management Implement and maintain security measures including antivirus solutions and system updates Manage Single Sign-On implementation (Okta) and ongoing maintenance Administer gSuite and AWS for a limited set of services Provide comprehensive hardware and software support for internal users across global teams Develop and implement backup and recovery planning and procedures Administer additional tools including Slack, Zoom, Loom, Adobe, Microsoft Office, Tableau, and other business applications Collaborate with Legal, Finance, IT, Marketing, Sales, and product teams on technical requirements Manage release and environment deployments Create technical documentation and provide technical training to users Define requirements for technical projects and work directly with stakeholders What you'll need Bachelor's degree or equivalent experience in IT or related field 4+ years of hands-on experience in IT Systems Administration and Support Strong expertise in gSuite Administration Experience with Single Sign-On implementations, particularly Okta Proficiency with both MacOS and Windows platforms (primarily MacOS environment) Experience with remote administration of hardware devices, including mobile devices Working knowledge of dynamic dashboards and report builders Proficiency in technical documentation and technical training Experience implementing and working within effective change management processes Ability to work on multiple high-priority projects simultaneously Ability to work with minimal supervision and define technical project requirements Nice to have Experience with Salesforce administration Experience managing AWS resources and cloud infrastructure Background in supporting distributed global teams Experience in a startup or fast-growing technology company Knowledge of security compliance and best practices Familiarity with tax or financial technology environments Why join us Work on a cutting-edge tax tech platform that's transforming the industry Be part of a collaborative, mission-driven team Competitive compensation and benefits Growth opportunities in technology infrastructure and operations Opportunity to build and scale IT operations for a rapidly growing global company Work with cutting-edge technology and support innovative product development Equal Opportunity Employer - M/F/D/V As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

As a Cyber Security Analyst at Travarsa Private Limited, your primary role will be to review internal and external (client) computer networks to identify potential vulnerabilities. You will be responsible for installing necessary software to protect the networks from unauthorized access and documenting any detections to facilitate efficient mitigation of future breaches. Your responsibilities will include working closely with the security team to conduct tests and uncover network vulnerabilities, as well as addressing and fixing any detected vulnerabilities to maintain a high-security standard. It will be crucial for you to stay updated on information technology (IT) security trends and news, and to develop company-wide best practices for IT security. Additionally, you will be expected to perform penetration testing, document security breaches, and assess the damage they cause. Installing security software and possessing a strong understanding of information security management will also be key aspects of your role. To excel in this position, you should have proven work experience as a Cybersecurity Analyst or in a similar role, with a background in information security or a related field. Experience with computer network penetration testing and techniques is essential, along with a solid understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts. Your ability to identify and mitigate network vulnerabilities, as well as effectively communicate how to avoid them, will be critical. A minimum of 1 year of experience is required for this role. If you are passionate about cybersecurity and possess the necessary skills and experience, we invite you to join our team and contribute to maintaining a secure and resilient IT environment at Travarsa Private Limited.,

As a Validation Specialist at Sectigo, you will manage the day-to-day handling of validation phone calls, tickets, and emails for our customer base. You will work closely with our customers and internal clients to verify SSL certificates, research customer organizations, and ensure the accuracy of contact details. Your role will involve providing exceptional customer service through phone, email, and live chat, processing various types of certificates, and resolving customer inquiries. Day-to-day responsibilities include maintaining Sectigo's customer base, assisting with SSL certificate verification, processing different types of certificates, troubleshooting and resolving reported issues, and escalating complex issues when necessary. You will follow standard procedures for issue resolution and collaborate with internal teams to ensure customer satisfaction. Additionally, you will independently handle customer support issues, conduct organization verification, and respond to customer inquiries via multiple communication channels. This individual contributor role requires at least 2+ years of customer support or help desk experience, along with proficiency in using validation and order management tools. A Bachelor's or college degree in a business or technical field is preferred. Strong computer literacy, communication skills, attention to detail, and the ability to multitask are essential for success in this role. Knowledge of information security products, such as antivirus software and email encryption, is advantageous. To excel in this role, you must possess excellent verbal and written communication skills, be a quick learner, and exhibit patience when addressing user questions. The ability to work independently, collaborate effectively with a team, and adapt to shift work and off-hours is crucial. Knowledge of SSL PKI products and services, integrity, and a congenial personality are desirable qualities. If you are self-motivated, detail-oriented, and dedicated to providing outstanding customer service, we invite you to join our team at Sectigo and contribute to our mission of delivering a market-leading user experience.,

Leading the evolution projects of different infrastructures and drafting HLD, and technical documents (LLD) in close collaboration with the team architects - Developing new procedures (standardization, industrialization), rules, and standards concerning these infrastructures - Managing Level 3 incidents and problems while ensuring operational continuity and assisting our Level 2 support teams to deliver a recognized, appreciated, and autonomous support level - Conducting technical audits on our environments proactively or reactively Skills : A candidate needs to possess below technical expertise in the following areas: - Expertise on CyberArk and application solutions such as IAM, Antivirus, PAM - CyberArk expertise is mandatory to ensure our platforms are secure - Good knowledge of VMware technologies: NSX-T, vSphere (additional VMware products would be a plus) - Good knowledge of networking and security - Knowledge/interest in development/Scripting Global Delivery & Operations

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Position: IT Desktop Support Engineer Location: On-site 5 days/week in Mumbai Full-time contract 8 hours/day and 40 hours/week Experience as an IT Desktop Support Engineer providing hardware software troubleshooting. Eexperience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites. Ability to lift / move computer equipment weighing up to 50Lbs. Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Experience with Anti-spyware and Anti-virus software. ",

Essential Job Duties/Responsibilities: • Respond to user requests for service, troubleshoot problems and help develop solutions. • Support PC hardware components, desktop operating system software, and application software. • Perform minor repairs to equipment and arrange for other servicing needs. Page 2 • Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors. • Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses. • Monitor backup systems and procedures to ensure data security. • Record activities, solutions and other responses to request for service. • Assist in maintaining inventory records and documentation for equipment. • Contribute to Great Valley Center technical documentation and participate in policy, procedure, and standards development. • Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems. • Assist users in determining appropriate software solutions to meet needs. • Develop and provide user training for basic hardware and software use. • Provide backup technical support for network including router, firewall, and wireless access point. • Maintains open communication and positive working relationship with staff. • Perform other duties/projects as assigned Job Type: Full-time Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Supervising subordinates Coordinating software implementation and upgrades Determining IT budget and equipment needs Ensuring systems security Developing and implementing IT strategy Managing budgets and other resources Providing technical consultation and support in enterprise systems Requirements and skills Network Management: LAN/WAN, routers, switches, VPNs, firewalls. System Administration: Windows, Linux/Unix OS, Active Directory, server management. Database Knowledge: Basic knowledge of SQL, MySQL, Oracle, or other DBMS. Cybersecurity: Antivirus management, data protection, basic risk assessment. Hardware Troubleshooting: PCs, printers, servers, and mobile devices. Cloud Services: Familiarity with platforms like AWS, Azure, or Google Cloud. Backup and Recovery: Data backup tools and disaster recovery planning. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Shift: Day shift Experience: total work: 1 year (Required) Work Location: In person

We are seeking a proactive and detail‑oriented IT Support Specialist with prior experience in a U.S. IT support environment. The selected candidate will be based at JMD Megapolis, Gurugram, Haryana, India and will be responsible for maintaining and troubleshooting hardware, software, and network systems across the organization—including antivirus management, upgrades, and user support—to ensure seamless and secure IT operations. Key Responsibilities: Hardware Support: Install, configure, and maintain desktops, laptops, printers, and other peripherals Diagnose and repair hardware issues Manage and track IT asset inventory Software Management: Install, upgrade, and troubleshoot operating systems and business-critical applications Maintain software licensing and ensure compliance Provide support for software-related problems Network & Security: Monitor and manage network infrastructure for both local and remote users Deploy and manage antivirus, endpoint protection, and firewall systems Conduct regular backups and uphold disaster recovery plans Identify and address cybersecurity vulnerabilities proactively User Support & Communication: Deliver responsive technical support to users across departments Set up user accounts, system permissions, and email access Train staff on basic IT best practices Maintain clear and accurate documentation for all support activities Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field At least 2 years of experience in the U.S. IT support environment Proficient in Windows, macOS, and standard business software Strong understanding of antivirus solutions and IT security best practices Excellent verbal and written communication skills for supporting U.S.-based staff Ability to work full-time during U.S. business hours while based in India Preferred Skills: Hands-on experience with cloud platforms (e.g., Microsoft 365, Google Workspace) Familiarity with Active Directory, remote support tools, and ticketing systems Relevant IT certifications (CompTIA A+, Network+, Microsoft Certified Professional, etc.) Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Paid time off Shift: Evening shift Night shift US shift Work Days: Monday to Friday Ability to commute/relocate: Badshahpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Experience: IT: 1 year (Preferred) Work Location: In person