Desktop Support Engineer

CARE INFOTECH

0 - 2 years

1 - 2 Lacs

goa

Posted:5 hours ago| Platform: GlassDoor logo

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Skills Required

support network antivirus checks escalation documentation troubleshooting networking ip

Work Mode

On-site

Job Type

Part Time

Job Description

Job Title: Desktop Support Engineer

Role Overview:
Provide technical support for desktops, laptops, and peripherals, ensuring smooth IT operations and quick resolution of end-user issues.

Key Responsibilities:

Install, configure, and troubleshoot desktops, laptops, printers, and software.
Manage user accounts, email setup, and network connectivity.
Diagnose hardware and OS-related issues (Windows 10/11).
Perform system updates, antivirus checks, and backups.
Coordinate with L2/L3 teams for escalation and resolution.
Maintain documentation and daily support logs.

Technical Skills:

Windows OS troubleshooting & installation.
Networking basics (LAN, IP, DNS, DHCP).
Printer and peripheral configuration.
Knowledge of Active Directory & Outlook support.

Qualification:

Diploma / Graduate in IT or related field.
0–2 years of experience in IT support preferred.

Job Type: Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

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