Jobs
Interviews

IMPACT Infotech Pvt. Ltd

14 Job openings at IMPACT Infotech Pvt. Ltd
Paralegal Mumbai, Maharashtra 0 years INR 0.17 - 0.2 Lacs P.A. On-site Not specified

Responsibilities: In this role, you'll be responsible for a variety of key tasks, including: - Drafting and meticulously reviewing legal documents to ensure accuracy and compliance with regulations. - Conducting in-depth legal research to provide valuable insights and support decision-making processes. - Serving as a liaison for compliance matters, ensuring that our company adheres to all relevant laws and regulations. - Playing a crucial role in the tendering process by conducting thorough reviews to uphold transparency and integrity. If you're passionate about the legal field and possess the skills and experience necessary to excel in this role, we want to hear from you! Join our team and be part of our mission to make a positive impact through legal excellence. Apply now @EMAILID and take the next step in your career journey with us. Job Types: Permanent, Fresher Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person

Paralegal Mumbai 0 years INR 0.17 - 0.2 Lacs P.A. On-site Part Time

Responsibilities: In this role, you'll be responsible for a variety of key tasks, including: - Drafting and meticulously reviewing legal documents to ensure accuracy and compliance with regulations. - Conducting in-depth legal research to provide valuable insights and support decision-making processes. - Serving as a liaison for compliance matters, ensuring that our company adheres to all relevant laws and regulations. - Playing a crucial role in the tendering process by conducting thorough reviews to uphold transparency and integrity. If you're passionate about the legal field and possess the skills and experience necessary to excel in this role, we want to hear from you! Join our team and be part of our mission to make a positive impact through legal excellence. Apply now @EMAILID and take the next step in your career journey with us. Job Types: Permanent, Fresher Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person

Field Service Engineer Morbi 0 years INR 0.11292 - 0.19103 Lacs P.A. On-site Full Time

We are looking for field engineer who is ready to travel from site to site and provide support for technical queries. Job Type: Full-time Pay: ₹11,292.88 - ₹19,103.33 per month Benefits: Health insurance Schedule: Day shift Work Location: In person

Customer Service Representative Mumbai, Maharashtra 2 - 3 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

JOB PROFILE We are seeking a skilled and customer-focused After Sales Service and Customer Support Representative to join our team. The successful candidate will be responsible for providing exceptional after-sales support to our customers, ensuring their satisfaction and loyalty. The ideal candidate will have excellent communication and problem-solving skills, with a strong focus on customer satisfaction. Key Responsibilities: 1. Customer Support: Respond to customer inquiries via phone, email, and chat, providing timely and effective solutions to their problems. 2. After Sales Service: Provide support for products after purchase, including troubleshooting, repair, and replacement. 3. Issue Resolution: Resolve customer complaints and issues in a professional and courteous manner. 4. Product Knowledge: Develop and maintain in-depth knowledge of our products and services. 5. Communication: Communicate effectively with customers, colleagues, and management to ensure seamless issue resolution. 6. Documentation: Maintain accurate daily records of customer interactions, issues, and resolutions, preparing invoice and follow-up for payments and orders. 7. Process Improvement: Identify areas for process improvement and suggest changes to enhance customer satisfaction. Requirements: 1. Education: Bcom degree preferred. 2. Experience: 2-3 years of experience in customer-facing roles, preferably in a similar industry. 3. Skills:- Excellent communication and interpersonal skills – English / Hindi / Marathi- Strong problem-solving and analytical skills.- Ability to work in a fast-paced environment.- Proficiency in CRM software / Tally / Microsoft Office Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person

Customer Service Representative Mumbai 2 - 3 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

JOB PROFILE We are seeking a skilled and customer-focused After Sales Service and Customer Support Representative to join our team. The successful candidate will be responsible for providing exceptional after-sales support to our customers, ensuring their satisfaction and loyalty. The ideal candidate will have excellent communication and problem-solving skills, with a strong focus on customer satisfaction. Key Responsibilities: 1. Customer Support: Respond to customer inquiries via phone, email, and chat, providing timely and effective solutions to their problems. 2. After Sales Service: Provide support for products after purchase, including troubleshooting, repair, and replacement. 3. Issue Resolution: Resolve customer complaints and issues in a professional and courteous manner. 4. Product Knowledge: Develop and maintain in-depth knowledge of our products and services. 5. Communication: Communicate effectively with customers, colleagues, and management to ensure seamless issue resolution. 6. Documentation: Maintain accurate daily records of customer interactions, issues, and resolutions, preparing invoice and follow-up for payments and orders. 7. Process Improvement: Identify areas for process improvement and suggest changes to enhance customer satisfaction. Requirements: 1. Education: Bcom degree preferred. 2. Experience: 2-3 years of experience in customer-facing roles, preferably in a similar industry. 3. Skills:- Excellent communication and interpersonal skills – English / Hindi / Marathi- Strong problem-solving and analytical skills.- Ability to work in a fast-paced environment.- Proficiency in CRM software / Tally / Microsoft Office Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person

Customer Support Advisor Airoli, Navi Mumbai, Maharashtra 0 years INR 2.04 - 2.4 Lacs P.A. On-site Full Time

· In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. · Candidate expected interactions are within Candidate team and direct supervisor. · Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. · Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders. · Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 9167979762

International Customer Service Advisor Vikroli, Mumbai, Maharashtra 0 years INR 1.27356 - 0.00768 Lacs P.A. On-site Full Time

· In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. · Candidate expected interactions are within Candidate team and direct supervisor. · Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. · Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders. · Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. · Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work. Job Types: Full-time, Permanent, Fresher Pay: ₹10,613.64 - ₹33,410.34 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 7977528936

Customer Care Executive Thane, Maharashtra 0 years INR 1.35816 - 0.00216 Lacs P.A. On-site Full Time

Customer service executive Freshers can apply Salary between 18 to 22k in-hand Day Rotational shifts 1 rotational off Thane kasarwadawali Centralised pick up and drop from thane station Immediate joiners Job Types: Full-time, Permanent, Fresher Pay: ₹11,318.18 - ₹26,406.94 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund

Customer Service Executive Thane, Maharashtra 1 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Handle customer queries via phone, email, chat, or in-person in a timely and professional manner. Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and following up to ensure resolution. Maintain accurate records of customer interactions and transactions. Provide detailed information about products, services, and company policies. Follow communication procedures, guidelines, and best practices. Escalate unresolved issues to the appropriate internal teams. Assist in managing customer feedback and identifying areas for improvement. Meet or exceed individual and team performance targets (e.g., response time, resolution rate, CSAT scores). Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person

MS SQL DBA L2 Viman Nagar, Pune, Maharashtra 5 years INR 10.0 - 15.0 Lacs P.A. On-site Full Time

Key Requirements: - Experience: - 5+ years of experience as an MS SQL DBA - Experience with Always On availability groups - Experience with clustering and replication - Responsibilities: - Manage and maintain SQL Server databases - Ensure high availability and performance - Troubleshoot and resolve database issues Ideal Candidate: - Strong experience in MS SQL Server administration - Experience with Always On, clustering, and replication - Good understanding of database performance tuning and troubleshooting Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,500,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Work Location: In person

Finacle Customization Developer Mumbai 2 years INR 8.0 - 10.0 Lacs P.A. On-site Full Time

Role: Finacle Customization developer Location: Mumbai Central Experience: 2+ Years At least one years' experience in customization of Finacle Core Banking Solution (Preferably Version 10.x) (Proficiency in Finacle CRM customization will be an added advantage.) Skill in using Jasper for reports development using Oracle SQL (PL/SQL will be an added advantage) Skill in Finacle Integrator will be an added advantage. Should have knowledge in Unix/Linux Shell Scripts System documentation against all developments/changes/fixes and version maintenance Basic knowledge on banking functionalities. Flexibility to work in shifts. (Added advantage) Ability to work for custom module development and Product Customization. Experience in testing/ supporting and bug fixing promptly. Software Development Life Cycle (SDLC) experience Contribution to promote a risk-aware culture, ensuring efficient and effective risk and compliance management practices by adhering to required standards and processes. Contribution towards enforcing software quality standards. Preparation, comparison, and recommendation for alternate solutions. Participation in technical and business focused project meetings and readiness to work in project mode. Supporting upgrades and ongoing maintenance. Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

Customer Service Thane, Maharashtra 0 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Role: Customer Service Executive Experience: Fresher Education: HSC Mandatory Location: Kasarvadavli, Thane Salary: 15 K to 20 K Benefits : Pickup and drop from thane to company Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person

Remote Support Engineer navi mumbai, maharashtra 0 - 1 years INR 0.17 - 0.22 Lacs P.A. Remote Full Time

Key Responsibilities: Provide remote technical support to users for desktops, laptops, printers, and peripherals. Diagnose and resolve issues related to operating systems (Windows/macOS) and applications (MS Office, Outlook, Teams, etc.). Handle user account management, password resets, and access requests in Active Directory, Office 365, and related platforms. Configure and support VPN, remote access tools, and basic network connectivity issues. Guide users through step-by-step solutions via remote desktop tools, email, or phone. Install, configure, and update software applications remotely. Log incidents, requests, and solutions in the ticketing system with proper categorization and priority. Escalate unresolved or complex issues to higher-level support teams and track progress. Maintain technical documentation and knowledge base articles for common issues. Ensure compliance with IT security policies and data protection standards. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: 10 key typing: 1 year (Preferred) Location: Navi Mumbai, Maharashtra (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

IT Service Desk Engineer navi mumbai, maharashtra 0 - 1 years INR 0.17 - 0.25 Lacs P.A. Remote Full Time

Key Responsibilities: Act as the first line of support for all IT incidents, requests, and inquiries via phone, email, or ticketing system. Provide remote and on-site support for desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and troubleshoot operating systems (Windows/macOS) and standard applications (MS Office, Outlook, etc.). Manage user accounts, password resets, and access rights in Active Directory, Office 365, and other systems. Assist in hardware/software deployment, upgrades, and patch management. Log all issues in the service desk system, ensuring proper categorization, prioritization, and timely resolution. Escalate unresolved issues to higher-level support teams and track progress until closure. Maintain accurate IT documentation, FAQs, and knowledge base articles. Ensure compliance with IT security and organizational policies. Deliver excellent customer service with clear communication and professionalism. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): What is your notice period? Education: Bachelor's (Preferred) Experience: 10 key typing: 1 year (Preferred) Location: Navi Mumbai, Maharashtra (Preferred) Work Location: In person