Anti Fraud Analyst

Crane Authentication

Position Summary & Objective

Leveraging our patented technology to identify instances of online brand abuse and remove infringing content. Your analytical expertise in understanding key patterns and trends, combined with your love of solving complex problems, will help you recommend protection strategies that discourage subsequent abuse. In addition to this, you will provide training support to less tenured colleagues, drive project optimization initiatives and participate in product development. Your work in this capacity is invaluable toward recapturing profits, maintaining client expectations and trends, and stopping fraud attacks. Having strong resilience, a learning mindset, and an ability to think outside the box is key!

Essential Functions Performed by the Position

• Understand client’s business priorities, fraud abuse specifics, and the resulting online threat vector across the team
• Manipulate data to perform quality analysis and identify trends, ensuring data integrity
• Work with the Security Operations Center Supervisor to analyze and develop workflows as well as identifying tools to promote efficiency gains
• Work with Security Operations Center Supervisor to understand organizational goals and promote a positive work environment; understand the big picture
• In-depth understanding of fraud abuse industry concepts, landscapes, and enforcement options and procedures
• Use multiple technologies to detect, analyze, and remove infringing online content
• Efficiently identify and mitigate online infringements
• Ability to gain and share Subject Matter Expertise by industry, abuse types, and communication initiatives brought on by external parties
• Supports immediate team Supervisor in driving, training, and supporting strategic initiatives and quality reporting
• Good understanding and ability to work in Event Manager and other internal and external systems
• Perform data quality analysis and identify trends, ensuring data integrity
• Collaborate with team members globally to solve requests, prioritize ad-hoc projects, and implement approaches to identified business problems
• Formulate and effectively communicate data-driven recommendations focused on client needs
• Focus on individualized tasks for extended periods of time
• Provide clear, professional written and verbal communications to external and internal stakeholders
• Provide training support and maintenance of existing training material
• Drive project optimization for high-value/strategic accounts
• Participate and collaborate in product development
• Perform other related duties as assigned
• Performs other duties as assigned

Knowledge, Skills and Abilities

• Proficient in Microsoft Word, and Outlook
• Mid to advanced level Microsoft Excel skills (including pivot tables/charts)
• Excellent English skills, both verbal and written
• Excellent time and project management skills
• Ability to work independently with little to no supervision, as well as on a team
• Inquisitive, learning mindset, and comfortable asking questions
• Self-motivated, flexible, and able to adapt to client and organizational changes
• Attention to detail and strong sense of ownership for project and account outcomes
• Ability to analyze data, identify and communicate trends through data-driven visuals
• Ability to act with integrity, professionalism, and confidentiality

Required Education and Experience

• Project management experience, including analytical reporting, corporate client services, account management, Fraud and Online abuse laws, or similar field;
• 2+ years of experience in analytical reporting or account management;
• Knowledge of online sales channels and Internet technologies;

WHAT’S IN IT FOR YOU?

• Work for a market leading, established product company.
• Nice modern offices with great facilities.
• Health Insurance.
• 24 days holidays plus national holidays.
• Life Insurance.

Crane Authentication is part of Crane NXT

Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. Crane NXT has approximately 5,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.

We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to: age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law.

We receive a high number of applications, so apologies if we are unable to provide specific feedback. If we feel you are a fit for the role, we’ll be in contact.