Analytics Lead

Role Overview

We’re looking for a sharp, data-obsessed Business Analyst – Insights & Intelligence to

join our Analytics team at ZILO. In this mid-level individual contributor role, you’ll dive deep

into customer, product, and sales data to surface trends, shape strategy, and drive smarter

decisions across functions. If you come from a B2C or e-commerce background and thrive

on turning numbers into narratives, this role is tailor-made for you.

Key Responsibilities

● Analyze large-scale customer, transaction, and product data to uncover actionable

insights.

● Build and maintain dashboards and automated reports for business functions

(growth, product, catalog, and supply chain).

● Identify trends in customer behavior, purchase journeys, repeat usage, and product

performance.

● Work cross-functionally to deliver data-driven recommendations that impact

growth, retention, and experience metrics.

● Collaborate with tech/product teams to ensure proper data tracking and integrity.

● Develop business cases for experiments (A/B tests) and measure outcomes to

support rapid iteration.

● Support leadership in monthly/quarterly business reviews with insights, KPIs, and

strategic inputs.

What Makes You a Great Fit

● 5–10 years of experience in business/data analytics roles within B2C, e-commerce, or

consumer tech setups.

● Proficiency in SQL and Excel is a must.

● Working knowledge of BI tools like Power BI, Tableau, Looker, or Google Data

Studio.

● Comfortable handling large datasets; knowledge of Python/R for data handling is a

plus.

● Experience in customer segmentation, cohort analysis, funnel analytics, and

retention analysis.

● A curious, problem-solving mindset with the ability to translate raw data into business

value.

● Strong communication skills – you simplify complexity and influence decisions.

Location: DN Nagar, Mumbai

WFO: Mon to Sat (alternative Sat WFH)