Posted:2 days ago|
Platform:
Remote
Full Time
Role Overview
We’re looking for a sharp, data-obsessed Business Analyst – Insights & Intelligence to
join our Analytics team at ZILO. In this mid-level individual contributor role, you’ll dive deep
into customer, product, and sales data to surface trends, shape strategy, and drive smarter
decisions across functions. If you come from a B2C or e-commerce background and thrive
on turning numbers into narratives, this role is tailor-made for you.
Key Responsibilities
● Analyze large-scale customer, transaction, and product data to uncover actionable
insights.
● Build and maintain dashboards and automated reports for business functions
(growth, product, catalog, and supply chain).
● Identify trends in customer behavior, purchase journeys, repeat usage, and product
performance.
● Work cross-functionally to deliver data-driven recommendations that impact
growth, retention, and experience metrics.
● Collaborate with tech/product teams to ensure proper data tracking and integrity.
● Develop business cases for experiments (A/B tests) and measure outcomes to
support rapid iteration.
● Support leadership in monthly/quarterly business reviews with insights, KPIs, and
strategic inputs.
What Makes You a Great Fit
● 5–10 years of experience in business/data analytics roles within B2C, e-commerce, or
consumer tech setups.
● Proficiency in SQL and Excel is a must.
● Working knowledge of BI tools like Power BI, Tableau, Looker, or Google Data
Studio.
● Comfortable handling large datasets; knowledge of Python/R for data handling is a
plus.
● Experience in customer segmentation, cohort analysis, funnel analytics, and
retention analysis.
● A curious, problem-solving mindset with the ability to translate raw data into business
value.
● Strong communication skills – you simplify complexity and influence decisions.
Location: DN Nagar, Mumbai
WFO: Mon to Sat (alternative Sat WFH)
ZILO
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