Job
Description
Analyst/Sr.Analyst BT EXPERIENCE REQUIRED: 2-5 Years NUMBER OF POSITIONS: 1 DEPARTMENT: Business Transformation REPORTS TO: Senior Manager – BT LOCATION: Gurugram, India ESSENTIAL DUTIES AND RESPONSIBILITIES: — Identify opportunities for process improvement, automation, and optimization based on data analysis and business insights. — Proactively monitor industry trends, best practices, and emerging technologies to recommend innovative solutions. — Collaborate with other departments to analyze information needs and functional requirements and deliver the following artefacts as needed: To be Solution design, Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria. — To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working. — Able to conduct VSM and identify waste from the process and suggest solutions using lean approach. — To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls. — To ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times. — To elicit requirements and drive process change using user request assessment, document analysis, requirements workshops, surveys, business process descriptions, business analysis and workflow analysis. — To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects. — To identify and deliver service improvement activity across the business through employing process improvement/Business Transformation methodologies and the application of innovative thinking. — To work with key business stakeholders, and multiple business processes, to build a continuous improvement environment to support an ongoing initiative of change. SUPERVISORY RESPONSIBILITIES: This position does not have any supervisory responsibilities. LANGUAGE REQUIREMENTS: Required English Ability Level Business Fluent Required Hindi Ability Level Business Fluent QUALIFICATIONS: — Any Graduate. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. — Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. — Expertise in requirement gathering techniques, business process modeling and documentation. — Data Analysis & Data Analytics. — Proficient in JIRA, MS-Visio, PowerBI, MS-Project, SharePoint. — Knowledge of Six Sigma & Lean methodologies preferrable. EDUCATION: Any Graduate LANGUAGE SKILLS: Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write emails, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and clients. MATHEMATICAL SKILLS: Ability to choose the right mathematical methods or formulas to solve a problem. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals quickly and correctly. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATION: Any professional certification related to job profile through self-upskilling platforms Preferred Professional certifications such as Certified Business Analysis Professional (CBAP), Agile Analysis Certification (IIBA-AAC), or Project Management Professional (PMP) OR PRINCE2 are desirable but not mandatory. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Hearing and speaking to exchange information in person and on the phone. Seeing to read and write, exchange emails, conduct work, and prepare documents and reports. Minimal to light physical effort is generally required in performing duties in an office environment. This position requires the ability to operate a computer keyboard and standard office equipment at efficient speed. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employees must occasionally be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. DISCLAIMER: The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company’s discretion to conform to business needs. ABOUT THE COMPANY: AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.
