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JLL
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Analyst - HR Operations

Analyst - HR Operations

JLL

200 years

0 Lacs

gurgaon haryana india

Posted:1 day ago| Platform:

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Skills Required

management power resolve transactions data workday query onboarding support verification maintenance service erp word excel powerpoint compliance teamwork drive

Work Mode

On-site

Job Type

Full Time

Job Description

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com

What this job involves:

Resolve Tier 1 queries and transactions related to core HR processes.
Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Probation & other job change transactions
Provide technical query resolution for ESS / MSS requests
Managing Onboarding & Off-boarding Processes for EMEA/UK countries.
Managing Employee Life cycle processes along with support to letter creation activities for EMEA/UK countries.
Managing support to exited employees such as Background Verification, exit letters, FFS settlements slip for EMEA/UK countries.
Resolve Tier 1 queries and transactions related to core HR processes for EMEA/UK countries.
Managing & Coordinating queries on Case management tool effectively.
Assist Sr. Analyst/SME with building and maintenance of a knowledgebase for business related deliverables and issues that cannot be resolved through self-service.
Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards.

Key Skills

Demonstrating good understanding of core HR management practices, processes, procedures, and policies
Previous experience in Workday HR environment preferred or similar HR ERP desirable.
Knowledge of case management tool is an added advantage.
Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.
Bachelor’s/master’s degree in human resources or Personnel Management
1-2 years of experience in HR or client services role is desirable.
In-depth knowledge of UK compliance & regulatory norms.

Sound like you? In this role, your key responsibilities will include:

Highly Organised and Self-motivated
Ability to work in a fast-paced environment with constant deadlines
Good Customer service skills using efficient processes
Proactive in achieving results and seeking improvements
Strong teamwork interaction and orientation
Attention to detail and ability to work towards tight deadlines
Ability to adapt and drive change to derive efficiencies/productivity
Result oriented and Proactive in achieving results

What we can do for you:

At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!

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JLL

Real Estate

Chicago Illinois

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Analyst - HR Operations