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Jones Lang LaSalle (JLL)
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Analyst - HR Operations

Analyst - HR Operations

Jones Lang LaSalle (JLL)

0 - 2 years

2 - 4 Lacs

gurugram

Posted:2 days ago| Platform:

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Skills Required

ms office suite selection process erp publishing standard operating procedures hr investment management customer service commercial real estate recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY SM . JLL is the brand name, and a registered trade k, of Jones Lang LaSalle Incorporated. For further information, visit .

What this job involves:

Resolve Tier 1 queries and transactions related to Workday Learning module

Creating/Modifying Offerings and Sessions

Updating Rosters post evaluating & analyzing the source data

Managing publishing/modification of digital courses, Video interactions, blended courses etc.

Creating and managing Campaigns in Workday Learning

Managing Workday Learning cases and queries like transcript and training issues from users

Managing Standalone test creation and edit activities in Questions Bank application

Managing Programs and Audience in Workday Learning including creation and edit activities

De strate good proficiency in HR processes and standard operating procedures

Communicate and distribute processes, policies, and other relevant documentation to employees needed to resolve the query/issue

Managing & Coordinating queries on Case management tool.

Review SOPs/Job Aids/Reference documents and assist SME to up and restructure them as required.

Ability to identify and escalate complex queries to appropriate owner

Adhere to and de strate proficiency in agreed KPIs, KRAs, SLAs and customer service standards

Key Skills

De strating good understanding of core Learning and Development practices, processes, procedures, and policies

Good written and verbal communication skills

Previous experience in a Workday Learning environment preferred or similar HR ERP desirable

Knowledge of Case Management tool an added advantage

Knowledge on MS Office Suite skills (Word, Excel, Outlook)

Bachelor s degree in Human Resources or Personnel Management

0-2 years of experience in HR or client services role preferred

Sound like youIn this role, your key responsibilities will include:

Highly Organized and Self-motivated

Ability to work in a fast-paced environment with constant deadlines

Good Customer service skills using efficient processes

Proactive in achieving results and seeking improvements

Strong teamwork interaction and orientation

Attention to detail and ability to work towards tight deadlines

Ability to adapt and drive change to derive efficiencies/productivity

Result oriented and Proactive in achieving results

What we can do for you:

At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Scheduled Weekly Hours:

Job Tags:

JBS

For more information about how JLL processes your personal data, please view our Candi Privacy Statement .

For additional details please see our career site pages for each country.

For candi in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Jones Lang LaSalle (JLL)

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Analyst - HR Operations