At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role
?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
International Operational Excellence is a newly expanded organization, responsible for supporting our international Issuing and our international Acquiring businesses across 27+ markets in ensuring a robust first line of defense, and in playing an active role in supporting the Business meet its growth objectives whilst demonstrating an effective control framework.
Our organization helps our international businesses manage risk, respond to new regulation, and develop new products whilst creating and nurturing effective partnerships across multiple key stakeholders across the organization. The organization also leads an enterprise-wide International Financial Crimes Transformation program and is building an international first line privacy function designed to strengthen our enterprise-wide controls around privacy and information protection.
This role is a part of Financial Crime Risk Data Integrity team which is responsible for transformation of strategies to fight financial crime. We leverage data analytics to drive future state Anti-Money Laundering (AML) solutions.Responsibilities include:
· Perform analytics to support multiple workstreams within FCR (Financial Crime Risk) in a dynamic regulatory environment (using SQL/Python)
· Work with large volumes of structured and unstructured data to drive meaningful insights
· Define and build robust data driven strategies to optimize AML risk and enhance customer experience
Engage key stakeholders including Technologies, Capabilities, Servicing and Business teams to ensure alignment, understanding and support for managing the processes to service and resolve FC concern cases.
Partner with 1LOD team to build financial crimes business monitoring program and payment controls
Qualifications:
· Degree in a quantitative area (e.g. Finance, Statistics, Economics, Mathematics and Engineering) is preferred.
· Past Experience: Minimum of 2 year of relevant work experience
Technical and Function Skills/Capabilities:
Proactive thinking and strong analytical skills
Strong ability to solve unstructured problems through data
Strong process mindset and ability to collaborate
Excellent critical thinking and attention to detail
Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities
Proactive learner with the ability to quickly learn new concepts and techniques with minimal supervision
Solid experience with analytical (SQL, Hive, Python, R) tools is expected
Strong verbal and written communication skills, with the ability to translate between various technical and non-technical audiences
Knowledge of credit risk strategy and/or payments industry is a plus
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
