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Job Description As an Analyst - Business, you will work with internal organization partners to analyze critical business challenges, gathers detailed project requirements, and document functional requirements and process flows. You will work with a cross-functional ecommerce team to ensure appropriate solutions are developed, tested, and delivered to stakeholder expectations. You will work to understand and report on the impact of deliverables. Responsibilities Works with project managers and user experience analysts to facilitate requirements sessions or interviews with customers, business partners, and cross-functional team members to justify a business case. Based on requirements, develops user stories, activity diagrams, other detailed requirements documents, plans for delivery, and plans to monitor and measure the impact. Collaborates with technical counterparts in information technology and development resources to create and validate business requirements and project specification documents. Works with user experience analysts, teammates, and development teams to produce high-fidelity prototypes, research, and functionality demos. Presents functional requirements to development, UX, quality assurance, and technical architecture teams, and represents stakeholders while addressing technical questions throughout the agile iterations. Works with quality assurance analysts to create test plans and/or execution test scenarios to support requirements validation, user acceptance testing (UAT) and system testing. Provides mentorship and guidance to less experienced analysts. Experience Bachelor's Degree required. 3 years required, 5 years preferred experience of digital or related field, preferably in B2B. 3 years required, 5 years preferred business analysis experience in a software or systems role. 1 year required, 5 years preferred experience in product ownership, management, or other product lifecycle related experience. 1 year required, 5 years preferred experience global, localization, and multi-language/multi-currency, platforms a plus. 3 year's required, 5 years preferred experience in digital channels, including web, mobile, apps and social; experience with scanning and mobility solutions a plus. 1 year required, 3 years preferred experience driving requirements with UX, CX, and Analytics teams a plus. Strong understanding of Product Management or Product Owner methodologies, practices, and Product Lifecycle Demonstrated ability to create current state analysis, process maps and flows, business requirements documents (BRDs), functional requirements documents (FRDs), User Stories/Epics/Features, test cases, use cases and requirements pertaining to data, interface, usability, security and other disciplines as required. Working knowledge of the Software Development Lifecycle (SDLC). Demonstrated ability to capture requirements, customer feedback, information gathering sessions and other meetings with detailed notes. Deep understanding of UX principles and best practices, specifically as they relate to the translation of business requirements to user interfaces, customer validation and feedback, and the holistic digital journey. Demonstrated ability to work harmoniously with a cross-functional team of project managers, designers, content experts, developers, business analysts and others to create a world-class experience. Demonstrated ability in working with a project manager to assist with high-level project documentation such as scope, overview and charter documents. Working with and creating change management plans that measure the results or drive additional improvements. Ability to present difficult concepts to an audience in easy to understand language and slides. Outstanding written and verbal communication skills. About The Team At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company. Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Show more Show less
