Job
Description
🚀 Amazon Assistant – Location: Sitapura Experience: 2–4 Years Salary: No Bar for Right Candidate Industry: Textiles, Home & Fashion Furnishings Employment Type: Full-Time 🔸 Role Overview Responsible for managing premium handcrafted textile products under the Ridhi brand on Amazon. Includes FBA/FBM operations, listing optimization, A+ content, ad strategy, VINE program, and storefront management. 🔸 Daily Responsibilities1. Order Management (FBA + FBM) · Monitor daily sales & order flow · Ensure FBM orders are processed within SLA · Raise replenishment FBA shipments proactively · Track stranded, inactive or suppressed listings 2. Listing Creation & Optimization · Create SEO-rich listings with keyword-optimized titles and structured bullet points · Use informative descriptions with care, usage, material, and brand story · Fill backend search terms with high-volume, non-repeating keywords · Coordinate with the design team for product images and infographics · Upload: Main image, infographics, lifestyle, packaging (1000x1000px minimum) · Add Alt Text to all images for accessibility and SEO 3. A+ Content & Storefront Management · Design and publish A+ Content using 7-module layout and Brand Story section · Use comparison charts for similar products (quilts, curtains, napkins) · Maintain Ridhi Amazon Storefront with seasonal banners, new arrivals, bestsellers 4. Amazon Ads (PPC) · Run Sponsored Product (auto/manual), Sponsored Brand, Sponsored Display campaigns · Track ROAS, CTR, ACoS, keyword performance weekly · Launch campaigns for new listings within 24 hours of upload · Optimize keywords, bids, and ad budgets continuously 5. Customer Engagement · Monitor and respond to customer reviews daily · Apply for review removal if applicable · Reply to buyer messages and refund/return queries within SLA · Coordinate with the customer support team to resolve escalated issues 6. Compliance & Account Health · Monitor Account Health Dashboard (AHD) weekly: ODR, Late Shipment, Violations · Ensure compliance with listing structure, claims, variation rules, and image guidelines · Upload and maintain product certifications (CPSIA, OEKO-TEX, GOTS) 7. Amazon VINE Program & Posts · Enroll eligible ASINs into Amazon VINE for early reviews · Monitor feedback and improve listings based on reviewer input · Regularly post on Amazon Posts with brand-aligned visuals and captions · Tag ASINs and monitor engagement via brand analytics 🔸 Weekly / Monthly Responsibilities · Submit weekly performance report (orders, revenue, ad spend, top ASINs, keyword wins/losses) · Monitor top 20 competitors for A+ structure, pricing, reviews, and BSR movement · Plan and execute: Coupons, Lightning Deals, Bundles, Prime Day/BFCM campaigns · Coordinate inventory sync with warehouse for FBA planning 🔸 Team Collaboration · Design Team – for infographics, A+ content, Amazon Posts · Warehouse Team – for FBA shipments and inventory planning · Customer Service – to resolve returns, refund cases, and buyer messages · Ecommerce Head – for target reviews, reports, and strategy alignment 📧 Ready to weave your next success story with us? Send your resume to [hr@thefabricrush.com] Show more Show less
