AGM - Commercial (Power Distribution)

IPCL invites experienced and results-driven professionals to lead the Commercial Operations

As the ‘Assistant General Manager – Commercial’, the incumbent will be responsible to-

- Lead and manage end-to-end commercial operations, including metering, billing, and collections.

- Ensure 100% billing and collection efficiency across consumer categories for financial sustainability and loss minimization.

- Implement tariff restructuring and pricing strategies to ensure adherence to SERC regulations, tariff orders, and statutory commercial obligations as per the regulatory framework from time to time.

- Implement strategies, monitor, and reduce AT&C losses through structured interventions.

- Implement energy audits, smart metering rollouts, and data accuracy initiatives to strengthen internal controls and prevent theft/fraud/revenue leakages.

- Improve and enhance customer experience through effective engagement and timely grievance redressal, and service delivery.

- Drive digital transformation and automation across commercial processes.

- Drive Energy Auditing & Accounting and coordinate with BEE for compliance.

- Lead the team for Smart Meter deployment.

- Identify new business opportunities, partnerships, and expansion areas within the power distribution sector.

-Engage with key stakeholders, including large industrial and commercial consumers, officials in the state Regulatory like REC, PFC, STU/CTU, SLDC, WBERC/CERC/CEA/ERPC, etc.

-Handling legal matters pertaining to commercial processes.

-Collaborate with cross-functional teams to drive operational excellence

-Lead the commercial team in the licensed area to drive operational excellence and ensure performance tracking via dashboards.

Desired skills and competencies-

-Graduate engineer in Electrical, preferably with an M.BA in Finance/Energy Management, having 10+ years’ experience in the power distribution sector, with significant exposure to business and commercial functions.

- Strong understanding of electricity regulatory policies, commercial codes, and tariff structures.

-Strong communication and stakeholder management abilities.

- Strong analytical and financial acumen in revenue management.

- Experience in handling a large consumer base (urban + rural mix preferred).

- Proficiency in ERP, CRM, and MIS systems.

- Leadership and team-building skills with the ability to manage cross-functional teams.

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