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FOOTPRINTS
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Admission Counsellor- Gurgaon - Sector -48

Admission Counsellor- Gurgaon - Sector -48

FOOTPRINTS

1 - 6 years

1 - 4 Lacs

gurugram

Posted:2 months ago| Platform:

Apply

Skills Required

blended process voice process admission sales admission counselling telecounsellor inside sales education counseling student counseling educational marketing educational sales sales process outbound sales b2c marketing business development overseas education

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

PROFILE: Admission Sales Executive

REPORTS TO:

JOB PURPOSE:

KEY ACCOUNTABILITIES

Take incoming calls using Footprints systems and answer all the concerns of parents. Create and effectively communicate value propositions for Footprints.
Make telephone calls to the leads assigned by the system.
Pre- qualify the leads by asking questions about their location, profiles, interests etc.
Present information to the lead about the Footprints and Capture and Document information on the leads obtained through the tele calls in the system
Schedule and make follow up calls to assess the level of interest of the prospect and remind them to visit centres for admissions
Do the follow up calls for admissions once the prospect has visited center
Timely responding all incoming calls and WhatsApp messages
Completing follow-ups on daily basis as per business requirements and defined workflows

KEY PERFORMANCE METRICS

Lead Conversion Rates: Visits arranged & Admissions done
Meeting standard calling SLAs (Calling Hours, Dial Time) and Targets SLA
Audits reports without any non-compliance

EXPERIENCE:

KNOWLEDGE/SKILLS/ABILITIES

Good computer skills.
Good English Verbal communication skills

LOCATION:

Footprints Childcare Pvt. Ltd.

JMD Megapolis

7/735

Badshahpur,

Sohna Rd Hwy, Sector 48,

Gurugram, Haryana 122018

Timing-9:00 -6:00 pm & 10:00 -7pm

Monday to Saturday- Alternative Saturday off

Preferred candidate profile

Perks and benefits

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