Operations Manager - Hyderabad

Job Description

Role & responsibilities Key Responsibilities: Evaluate and assess the performance of Center Directresses and Teachers across all COCO centers. Collaborate with trainers to design and adapt training modules based on on-ground requirements. Ensure key performance metrics for COCO centres including admission conversions, number of admissions, child retention, and staff retention are met. Ensure the centers meet all licensing, health, and safety regulations as per Footprints Standards. Mentor and support Center Directresses in academic and Operational leadership and ensure timely resolution of parent concerns. Recruit, train, mentor, and retain Center Directresses and staff. Key Skill Areas: Familiarity with early childhood education frameworks (like Montessori, EYFS, etc.). Minimum 3 years of relevant experience in running a Pre school. Strong presentation, training, time management, staff management and coordination skills. Proficient in English communication. Proficient in using Microsoft Office, CRM and comfortable with digital collaboration tools. Work closely with the marketing team to drive campaigns, organize events, and enhance brand visibility. Proven ability to manage and support multiple centers while maintaining consistent quality. Willingness to travel intercity as required. Preferred candidate profile