Administrative Manager

The position is for the Global Family Office located in Mumbai, India, which oversees multiple companies across various industries. Some of these include House of Meraki (Fine Jewellery) and Chillerton Group Limited (Mining).

The selected candidate will be responsible for managing and overseeing operations across all family-owned businesses, which are based in India, the UK, Zambia, the USA, and other locations.

Administration Manager

Responsibilities and Duties:

• Organise the office and assist associates.
• Sort and distribute communications in a timely manner.
• Create and update records ensuring accuracy and validity of information.
• Schedule and plan meetings and appointments and take detailed minutes.
• Monitor level of supplies and handle shortages.
• Resolve office-related malfunctions and respond to requests or issues.
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with suppliers, customers and colleagues.
• Write and distribute email, correspondence memos, letters and forms.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures
• Act as a point of contact for internal and external clients and vendors.
• Plan and coordinate administrative procedures and systems and devise ways to
• streamline processes.
• Ensure smooth and adequate flow of information within the company to facilitate other
• business operations
• Manage schedules of Directors, plan their travel.
• Maintain internal databases.
• Maintaining Inventory.
• Initiative and ready to take any ad-hoc tasks provided by other departments.
• Oversee and expand existing wholesale accounts.
• Maintain regular communication with buyers to update collections based on their
• specific requirements and ensure timely stock replenishment and new product
• introductions.
• Process commercial invoices and sales orders, collaborating closely with buyers to
• fulfill their tailored needs and manage inventory updates.
• Identify and pursue growth opportunities by upselling to existing clients.
• Provide daily support for client account coordination, ensuring smooth and efficient
• operations.
• Handle various administrative tasks, including answering phone calls, handling mail,
• arranging travel, and booking courier services.
• Prepare daily media coverage reports for account managers to share with clients.

Qualifications and Skills:

• Minimum 2 years of experience in a reputed organisation.
• Excellent command over English.

Requirements:

• Preferably worked in the luxury or hospitality industry.
• Excellent written and verbal communication and interpersonal skills
• Excellent organisation skills with the ability to prioritise and multi task.
• Reliable with patience and professionalism.
• Excellent time management skills.
• Attention to detail and problem solving skills.
• Discretion and Confidentiality.

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