Udaipur, Rajasthan, India
Not disclosed
On-site
Full Time
About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: We are looking for highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for responding promptly to customer inquiries via chat and email and Call, providing exceptional service and support throughout their experience with our company. . Key Responsibilities: Respond promptly to customer inquiries via chat ,email and Call, providing information and assistance as needed. Assist customers with product selection, sizing, order inquiries, and general inquiries about our company policies and procedures. Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Process returns, exchanges, and refunds in accordance with company policies and procedures. Collaborate with other departments, including warehouse and logistics, to ensure timely order fulfilment and resolution of customer inquiries. Maintain accurate records of customer interactions and transactions using our CRM system. Identify and escalate complex or unresolved issues to the appropriate department or supervisor. Stay up-to-date on product knowledge, promotions, and company updates to provide accurate information to customers. Meet or exceed performance targets for response times, customer satisfaction, and resolution rates. Qualifications and Requirements: Previous experience in customer service, preferably in a retail or e-commerce environment. Excellent written and verbal communication skills, with a professional and courteous demeanor. Strong problem-solving skills and ability to handle challenging situations with empathy and diplomacy. Proficiency in typing and navigating multiple systems simultaneously. Familiarity with CRM software and live chat platforms is preferred. Ability to work independently and collaboratively in a fast-paced environment. Flexible availability to work evenings, weekends, and holidays as needed. Beyoung Perks & Benefits: Monthly Town Hall Meetings, rewards & appreciation programme. Canteen Facility Growing and friendly Culture Be the part of beyoung family & apply at hr@beyoung.in Show more Show less
Udaipur, Rajasthan
INR Not disclosed
On-site
Full Time
Job Title: Admin Executive Department: Administration Location: Udaipur, Rajasthan Company: FBeyoung Folks Pvt. Ltd. Job Summary: We are seeking a detail-oriented and proactive Admin Executive to manage daily administrative operations and support various departments across the organisation. The ideal candidate will ensure smooth office functioning, vendor coordination, documentation, and general support to the management and staff. Key Responsibilities: Oversee daily administrative operations and ensure office efficiency. Maintain office supplies inventory and place orders as needed. Manage incoming/outgoing communications such as phone calls, emails, and correspondence. Coordinate facility management, including repairs, cleaning, and maintenance. Support HR and finance departments in documentation and record-keeping. Handle vendor relationships and maintain contracts and service agreements. Organise meetings, travel arrangements, and other logistics. Maintain and update employee records, attendance, and office assets. Ensure compliance with company policies and procedures. Assist in organising company events, trainings, or meetings. Perform other related duties as assigned by management. Qualifications & Skills: Bachelor’s degree in Business Administration or related field. 2+ years of experience in administrative roles preferred. Strong communication and interpersonal skills. Proficiency in MS Office (Word, Excel, PowerPoint). Excellent organisational and multitasking abilities. Ability to work independently and handle confidential information with integrity. Strong problem-solving skills and attention to detail. Working Conditions: Office-based role with standard working hours. May require occasional travel or extended hours based on events or deadlines. Interested candidates can please share their CV on priya.s@beyoung.in OR call on 8141477477. Job Types: Full-time, Permanent Pay: ₹216,000.00 - ₹264,000.00 per year Schedule: Day shift Work Location: In person
Udaipur, Rajasthan, India
Not disclosed
On-site
Full Time
Position: Customer Support Executive Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Role Description This is a full-time on-site role for a Customer Support Executive located in Udaipur. Proficient in English, with a minimum proficiency level of B1 or B2. The Customer Support Executive will be responsible for providing excellent customer service and technical support via online channels to ensure customer satisfaction. This includes handling customer inquiries, resolving issues, and providing product information. Qualifications Customer support, customer satisfaction, and customer service skills Technical support skills Excellent written and verbal communication skills Ability to multitask and problem-solve Experience in an online customer support role is preferred Bachelor's degree in a relevant field is preferred Relevant skills and qualifications that would be beneficial include familiarity with fashion e-commerce, proficiency in multiple languages, and experience with CRM software. Show more Show less
Udaipur, Rajasthan, India
Not disclosed
On-site
Full Time
Job Summary: As an IMAGE EDITOR AND RETOUCHER EXECUTIVE, you will assist in enhancing and retouching product images under the guidance of senior team members. This role offers an opportunity to learn and develop skills in image editing while supporting the creative needs of our organisation. You will collaborate closely with the image editing team to ensure that visual content meets quality standards and project requirements. Key Responsibilities: Image Editing Assistance : Assist senior image editors in retouching, enhancing, and manipulating images using editing software such as Adobe Photoshop and Adobe Lightroom. Quality Assurance: Review images for quality control, ensuring that they meet technical specifications and adhere to brand guidelines. Make necessary adjustments under supervision to ensure consistency and accuracy. Collaboration: Work closely with senior image editors, and graphic designers to understand project requirements and provide support as needed. Learn from experienced team members and contribute to achieving project goals. Training and Development: Participate in training sessions and workshops to improve image editing skills and learn new techniques. Actively seek feedback from senior team members to enhance performance and proficiency. Workflow Support: Assist in organising and managing image files, maintaining an organised and efficient workflow to ensure timely completion of projects. Stay Updated: Keep abreast of industry trends, tools, and best practices in image editing and photography to continuously improve skills and knowledge. Qualifications and Requirements: Proven experience 1+ years as an image editor or similar role, with a basic portfolio demonstrating basic understanding in image editing. Familiarity with image editing software such as Adobe Photoshop and Adobe Lightroom. Strong attention to detail and a passion for visual aesthetics. Excellent communication and learning skills. Ability to take direction and learn from feedback. Collaboration & Planning with team members. Ability to work under pressure and meet tight deadlines Knowledge about marketplaces Editing guidelines is plus Beyoung Perks & Benefits: Extra 3rd Saturday off. Rewards & appreciation programme. Growing and friendly Culture Show more Show less
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