Accounts Receivable Manager

Role Overview:

We are looking for a skilled and detail-oriented Accounts Receivable professional to manage and streamline our receivables processes across B2B and B2C channels. The role involves driving timely collections, overseeing invoicing compliance, managing credit exposure, and ensuring reconciliations aligned with marketing and customer claims. This position will play a critical role in improving our working capital efficiency and customer financial operations.

Key Responsibilities:

Receivables Management & DSO Control

● Monitor and follow up on outstanding receivables across B2B and B2C channels.

● Calculate and track Days Sales Outstanding (DSO); implement actions to reduce collection cycles.

● Maintain strong relationships with internal teams and external customers to facilitate timely collections.

Sales Ledger Oversight

● Review and approve sales ledger entries for accuracy and completeness.

● Ensure accurate posting and timely reconciliation of customer payments.

Invoicing & Compliance

● Manage generation of GST-compliant invoices, e-invoices, and e-way bills.

● Coordinate with operations and sales teams for timely dispatch documentation and compliance.

Marketing Spend Reconciliation

● Reconcile budget vs. actuals for marketing spends in collaboration with brand and marketing teams.

● Ensure proper approvals and documentation for all marketing-related deductions and claims.

Charge Tracking & Dispute Management

● Track customer-side deductions such as returns, delivery charges, commissions, and other disputed items.

● Coordinate with sales and customer support for resolution of claims and disputes.

Credit Control

● Defi ne and manage credit terms based on customer risk profiles and business agreements.

● Monitor credit exposure and recommend changes based on payment behavior and financial risk.

Key Skills & Competencies

● Expertise in accounts receivable, credit management, and DSO improvement.

● Strong understanding of GST compliance, e-invoicing, and e-way bill generation.

● Proficient in ERP systems such as Tally, Zoho, SAP, etc.

● Analytical approach with attention to accuracy, deadlines, and compliance.

● Strong communication and negotiation skills with a stakeholder management mindset.

Qualifications

● Education: B.Com / M.Com / MBA (Finance) / CA Inter preferred

● Experience: 6–9 years of relevant experience, preferably in FMCG, retail, D2C, or startups.