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Accounts Receivable

Accounts Receivable

Cognizant

2 - 6 years

0 Lacs

hyderabad telangana

Posted:3 days ago| Platform: Shine logo

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Skills Required

relationship building customer service data entry conflict resolution peoplesoft interpersonal skills ms office excel web research excellent communication task management organizational skills follow up skills results driven selfmotivated recordkeeping accounting terms accounting principles

Work Mode

On-site

Job Type

Full Time

Job Description

As an APAR Specialist, you will be responsible for providing prompt and effective first contact telephone support for customers and vendors related to their past due balances in a friendly and urgent manner. Key Responsibilities: - Research intra-company and inter-company billings and make necessary corrections - Provide invoice and statement copies as needed - Initiate and respond to Service Now tickets for detailed customer requests - Solicit vendors for tax documentation - Receive and research general ledger postings as requested - Handle all Tier 1 and Tier 2 inquiries to prevent escalations - Perform additional tasks as determined Qualifications Required: - Excellent communication and relationship building skills - Customer service focused - Excellent data entry skills - Strong conflict resolution skills - Ability to manage multiple tasks concurrently - Strong organizational and follow-up skills - Results-driven and self-motivated Nice to Have Skills: - Strong working knowledge of Peoplesoft - Exceptional recordkeeping and interpersonal skills - Understanding of basic accounting terms and principles Qualifications: - 2+ years of experience in OTC Collections/PTP in a call center environment - Ability to focus in a high-volume, high-pressure, customer-oriented environment - Proficient in MS Office with an emphasis on Excel - Web research abilities - Education: graduate or higher,

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Accounts Receivable