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7.0 - 11.0 years
0 Lacs
maharashtra
On-site
Role Overview: As a Client Service Manager at BNP Paribas India Solutions, your main objective is to deliver a positive client experience and deepen client relationships through continuous client care. You will be responsible for responding to client requests for information, service activities, and problem resolution across various TB products. Additionally, you will support the Head of Client Service ISPL in managing the team, providing mentorship, guidance, and hands-on training to Client Service Representatives. Key Responsibilities: - Act as the primary point of contact for client requests related to TB products such as Cash Management, Loans, Deposits, FX, and Accounts - Coordinate with internal stakeholders to provide comprehensive and timely responses to client service requests - Investigate and identify root causes for client issues - Proactively reach out to clients for non-commercial bank initiatives and handle sensitive or complex communications - Support ad hoc projects as assigned by management - Enhance team efficiency and effectiveness through initiatives - Ensure a sound control environment with satisfactory audit results - Monitor individual team members" KPIs and overall performance - Promote team morale to reduce attrition and retain talent Qualifications Required: - Minimum 7 years of client service experience, with at least 3-5 years in a team leadership role - Experience in the Financial Services industry, preferably in Commercial/Corporate banking - Knowledge of TB products like Cash Management, Trade, Loans, Deposits, FX, and e-Banking channels is preferred - Proficiency in technology and MS Office tools - Fluent in written and spoken English - Bachelor's degree or equivalent education level Additional Company Details: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in the European Union with a global reach. With delivery centers in Bengaluru, Chennai, and Mumbai, the company provides services in Corporate and Institutional Banking, Investment Solutions, and Retail Banking. BNP Paribas is committed to diversity and inclusion and operates in 65 countries with nearly 185,000 employees worldwide. The Group focuses on commercial, personal banking, investment, and protection services, helping clients realize their projects through financing, investment, and insurance solutions.,
Posted 6 days ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
The Regional Marketing Communication Manager at HM CLAUSE will work under the strategic direction of the Commercial Excellence Manager ASIA and will be responsible for the strategic planning and execution of Marketing strategies and associated communications activities within the assigned region. The main goal is to manage the Marketing Communication Strategy in the ASIA region (India, Thailand, Vietnam) to achieve the expected regional growth as per each strategic country plan. This role involves managing a team of local Marketing Communications representatives (5 people) and defining the Marketing Communications roadmap for the region, in partnership with internal client groups such as Sales and Marketing Product Managers to ensure the expected sales performance. Key Responsibilities: - Define communication strategies to promote products and commercial brands to support Sales Targets and strategic business growth. - Define Marketing Communication approach online & offline based on segmented customers & customer personas. - Prioritize appropriate Marketing Communication channels in line with the business strategy. - Define Marketing Communications budget and ensure accountability for budget follow-up & execution. - Monitor and control the implementation of local Marketing Communications action plans while integrating corporate Marketing Communications actions. - Develop an annual roadmap and operational Marketing Communication plan in alignment with Sales Targets. - Implement new branding positioning with a market impact in terms of brand recognition and penetration. - Conduct market research studies/interviews on Customers buying journey and communication impact. - Establish and monitor KPIs to measure the financial impact of Marketing efforts (ROI). - Participate in Regional Executive meetings and contribute to new go-to-market communication approaches and marketing communication strategies. - Manage external parties such as vendors, event planners, agencies, etc., and inspire a solid customer service mindset. Management Responsibilities: - Manage and inspire a team of local Marketing Communication Leads, responsible for their professional development and talent management. - Provide guidance and advice to the team to improve their efficiency and develop their skill level through tools, methodologies, and trainings. Skills Required: - Leadership: Proven leadership skills in hierarchical and matrix organizations with the ability to work with senior leaders and stakeholders. - Communication: Strong communication skills with internal stakeholders and external customers, with strong presentation skills and persuasive approach. - Management: Efficient team management with experience in international environments managing different cultures. - Results-driven: Focused on achieving results and implementing marketing go-to-market strategies. - Teamwork: Professional group demeanor with a positive attitude, acting as a business partner and seeking constructive interaction & alignment. - Adaptability: Comfortable with change and fast-paced environments, with the ability to plan, organize, and prioritize work. - Language Proficiency: Fluency in English (both oral & written) is required, and knowledge of another language is a plus. Company: HM CLAUSE Position Localization: Asia, India Location: Hyderabad, Telangana, India Minimum Level of Education Required: Master's degree Minimum Level of Experience Required: 10 years or more Language: English (Fluent),
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
Optum is a global organization dedicated to improving health outcomes by leveraging technology to connect individuals with the care, pharmacy benefits, data, and resources necessary for a healthier life. As a member of our team, you will play a crucial role in advancing health equity on a global scale. We offer a culture that values diversity and inclusion, opportunities for career development, and comprehensive benefits. Join us in making a positive impact on the communities we serve through caring, connecting, and growing together. As a Team Leader at Optum, your primary responsibilities will include leading a team of 25-30 certified coders. You will be responsible for maintaining a safe and legal work environment, as well as overseeing performance management in terms of timeliness, quality, and productivity metrics. Your role will involve planning, monitoring, and appraising job results, coaching and counseling employees, and enforcing productivity standards. Additionally, you will be expected to maintain quality service by analyzing and resolving quality and customer service issues, identifying trends, and recommending system improvements. To excel in this role, you must possess a graduate degree in any discipline, be a certified coder from AAP/AHIMA, and have at least 2 years of experience as a Team Leader or Assistant Manager. You should have experience in handling a team of at least 15 individuals, particularly in the field of medical coding. Strong skills in performance management, coaching, supervision, quality management, and fostering teamwork are essential. You should also be results-driven, capable of handling pressure, and proficient in giving feedback. Proficiency in Microsoft Office Products such as Excel and PowerPoint, as well as operating basic office equipment like copiers and facsimile machines, is required. In this role, you will drive employee engagement and retention activities by aligning with the company's vision and goals, empowering employees based on their skill set, and providing regular feedback. It is essential to comply with the terms and conditions of the employment contract, company policies and procedures, as well as any directives that may arise due to changing business environments. If you meet the qualifications and are looking to make a meaningful impact on the healthcare industry, we invite you to apply through our Internal Employee Application. This position is based in Noida, Uttar Pradesh, IN. Join us at Optum and be part of a team that is dedicated to caring, connecting, and growing together to improve health outcomes for millions of individuals worldwide.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
maharashtra
On-site
The primary objective of your role at Piramal Pharma Limited will be to attract, hire, motivate, and retain fit-for-purpose talent in alignment with the business needs. You will collaborate closely with HR CMoEs and the functional leadership teams of different corporate functions. Additionally, you will partner with the business functions to effectively deliver the HR strategy. Your key internal stakeholders will include employees, corporate function heads, and HR CMoEs. Externally, you will engage with candidates, vendors, and consulting firms. Reporting directly to the Head (BHR) PPL Corporate, you should have 6 to 8 years of relevant work experience in HR business partnering. Key competencies for this role include analytical skills, decision-making abilities, strong communication skills to build relationships with stakeholders, the capacity to influence outcomes with facts and logic, a high level of ownership and accountability, strong organizational and prioritization skills, as well as being action-oriented and results-driven.,
Posted 2 weeks ago
15.0 - 20.0 years
0 Lacs
haryana
On-site
As the Regional Business Head for a global leader in bathroom and lighting solutions, you will be responsible for serving as the brand ambassador and driving market development in Thailand, India, and other APAC countries. Your strategic oversight of branch operations will focus on surpassing revenue targets, establishing strong relationships with key accounts, and enhancing the brand's presence and market share. Your key responsibilities will include setting and achieving business goals, devising strategies to support sales targets, analyzing market supply and demand, and ensuring sales from Orientation Centers and Projects in each country. You will need to align country objectives with organizational strategies, develop market development plans, and drive overall revenue performance while managing key accounts. Additionally, you will be responsible for recruiting and training team members, providing feedback and implementing performance improvement plans, and setting clear goals for individual team members. You will also participate in recruitment and training activities in collaboration with central HR, track industry developments and customer preferences, and analyze competitor strategies and market gaps to identify growth opportunities. Collaborating with product management and marketing teams, you will define and execute Go-to-Market plans for new product launches and develop country-specific marketing strategies. You will ensure the best possible support to distributors, conduct sales promotional activities, and coordinate digital marketing campaigns in allocated countries. Furthermore, you will devise visual merchandising plans, develop customer care strategies, and plan team monthly market coverage to meet goals. Training events for dealer sales staff, architects, plumbers, and sub-contractors will be conducted regularly, and quotations and tenders for projects will be prepared by you and your team. Your required skill set includes an MBA or B.Tech degree, 15-20 years of experience in the building material industry, hands-on experience in Thailand and Korea markets, and willingness to travel extensively. You should possess leadership abilities, effective relationship-building skills, maturity in handling complex situations, an entrepreneurial attitude, and strong analytical and networking skills. In summary, as the Regional Business Head, you will play a crucial role in driving market development, revenue growth, team management, and brand enhancement across APAC countries for the organization's success and expansion.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As a QA Tester in our team, your responsibility will involve creating and executing test cases and scripts based on functional requirements and user stories. You will be following the agile methodology, participating in daily sprint calls, grooming, and retrospectives. Logging issues in Jira, retesting, and working on applications with a focus on accuracy are crucial aspects of your role. Continuous learning of applications, including automation tools, is encouraged to enhance service delivery to clients. Researching issues thoroughly, providing alternative solutions, and accepting feedback to improve your skill set are essential for success. Collaboration and knowledge-sharing are key values within our team. You will be expected to share your expertise with other team members, document processes, and consistently deliver excellent performance. Being detail-oriented, determined, and persistent, with strong analytical and communication skills, is vital. Meeting deadlines while producing quality work, multitasking effectively, and being solution-focused are qualities we value. Technical skills required include knowledge of Atlassian Jira, defect reporting, SQL, and familiarity with Reflect automation tools. Ability to create and document test plans and cases, strong organizational skills, and understanding the software development lifecycle are essential. Ideally, you should hold a BS/MS in computer science or equivalent field, with 1-4 years of QA testing experience or relevant education/training. Proficiency in Windows operating systems, MS Office, and QA automation tools like C# and SQL would be advantageous. Your strong time management, prioritization skills, and results-driven mindset will contribute to the success of our projects. This is a full-time position with health insurance benefits, offering a day shift and remote work location. If you are interested in this opportunity, please contact us at +91 9849338801.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
You are invited to join HCL Tech for an exciting opportunity in the International Voice and Non-Voice processes specifically designed for the banking sector. HCL is seeking passionate individuals, particularly freshers, who are eager to contribute to a renowned banking process through their dedicated work in an international voice process. As a Process Associate at HCL, you will primarily be engaged in inbound calling tasks without involvement in sales, upselling, or cross-selling activities. The role requires individuals to work in night shifts and exhibit key competencies to excel in the banking sector. Key Responsibilities: - Possessing a background in finance, with a preference for B.Com and MBA (Finance) graduates. - Demonstrating excellent communication skills, both oral and written. - Being willing to work during night shifts. - Exhibiting proficiency in PC literacy, especially in MS Office applications. - Showcasing strong negotiation skills and exceptional analytical capabilities. - Role-specific competencies include fluency in English (both written and verbal), being results/target-driven, self-motivated with a thirst for learning, and committed to personal and professional development. - Having good listening skills, being a team player, capable of working independently, adaptable to changing environments, and flexible regarding working schedules. - Displaying excellent customer care skills to ensure a high level of service delivery. If you are excited about this opportunity, please attend the walk-in interview at ETA 3 - HCL Navalur, Block 2, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130 on the 5th of May and the 7th to 8th of May 2025 between 11:00 PM to 3:00 PM. Please note that candidates with a BE/B.Tech background are not eligible for this interview. For any further queries or information, feel free to reach out to the HR representative, Nandhinee S. Join us at HCL Tech and be a part of our dynamic team dedicated to providing exceptional service in the banking sector.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Collections & Verification Specialist will be responsible for managing accounts receivable, verifying invoices (pre and post funding), and administering debt collection recovery. To succeed in this role, you must exhibit strong communication skills, attention to detail, a results-driven approach, and the ability to multitask effectively. This is a full-time position with US-based hours and includes on-the-job training. Key Responsibilities: - Ensure compliance with all required documentation as per established internal control procedures. - Properly document all correspondence with clients and debtors in the appropriate systems. - Maintain a high level of quality, accuracy, and attention to detail in all workflow processes. - Perform ongoing pre and post-funding verifications and documentation reviews for debtors and clients, ensuring timely deliverables are obtained. - Maintain compliance with all required documentation within established internal control procedures. - Properly document all correspondence with clients and debtors in the appropriate systems. - Uphold a high level of accuracy, detail, and integrity while interacting with various clients and debtors. Requirements: Desired Skills and Competencies: - Excellent verbal and written English skills. - High attention to detail. - Ability to quickly learn new computer systems. - Professional and service-oriented attitude towards clients. - Fast and accurate typing skills. - Proficiency in Microsoft Office Suite. - Experience working with FactorSoft and AI-driven automation tools. Personal Attributes: - Highly organized, proactive, and results-driven. - Ability to work independently with minimal supervision while fostering collaboration across distributed teams. - Strong sense of ethics, professionalism, and commitment to confidentiality when handling sensitive client and financial information. - Solution-oriented mindset with the ability to adapt in a fast-paced, dynamic environment.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
As a Counsellor, your primary responsibilities will include verifying leads and converting them into admissions. You will be tasked with explaining admission procedures and the courses offered to prospective students and their parents through both phone calls and face-to-face meetings. Supporting students throughout the admission process by addressing their queries and assisting them in completing necessary documents will also be part of your role. It will be essential for you to maintain target metrics by successfully converting prospective students into confirmed admissions, thereby achieving performance goals. Additionally, reviewing student applications for eligibility and academic qualifications will be a crucial aspect of your responsibilities. You will need to maintain regular communication with students, parents, colleagues, and external agencies to coordinate admission activities and resolve any arising problems effectively. Furthermore, building a comprehensive understanding of school admission activities and guidelines will also be expected from you in this role. Key expectations for this position include fluency in spoken English, strong decision-making abilities, motivation, and persuasion skills. You should possess excellent written and verbal communication skills, as well as strong listening and interpersonal abilities. Being results-driven, empathetic, understanding, non-judgemental, patient, and maintaining a calm demeanor are all essential qualities for success in this role. The ability to handle emotional situations and adapt your communication style to suit a diverse range of individuals will also be crucial. This is a full-time position with a day shift schedule. The ideal candidate will hold a Bachelor's degree, with a preference for candidates with at least 1 year of experience in academic counseling. Proficiency in English is required for this role, and the expected start date is 25/02/2025.,
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
maharashtra
On-site
You will be working as a Management Level - New Associate at Accenture in Mumbai. As an advisor in the Service Desk, your primary responsibility will be to provide end-to-end assistance to customers regarding billing, package-related queries, and technical support. You will need to engage with customers in a personalized manner, ensure high productivity, exhibit strong communication skills, and identify sales opportunities. It is essential to demonstrate attention to detail, take ownership of tasks, and be open to feedback. Your ability to multitask using various applications, adhere to compliance measures, and work collaboratively with other support teams will be crucial. To excel in this role, you must possess strong customer service skills, proficiency in verbal English, multitasking abilities with different tools, analytical thinking, problem-solving skills, and attention to detail. Your role will involve liaising with various support teams, ensuring proper documentation, timely resolution of incidents, and maintaining a high level of customer satisfaction. You will be accountable for managing the customer journey effectively and resolving issues efficiently. The ideal candidate for this role should be adaptable, able to perform under pressure, detail-oriented, and capable of establishing strong client relationships. You should be willing to work flexibly based on business requirements, exhibit a positive attitude, be a quick learner, punctual, disciplined, and possess excellent communication skills. Customer focus, results orientation, integrity, and attention to detail are key attributes that are highly valued. Additionally, you should have completed any graduation from a recognized university, with preference given to 10+2 under-graduates with at least 6 months of prior experience. Your performance will be assessed based on customer satisfaction metrics like CSAT and NPS, productivity metrics such as AHT and Break Adherence, quality and compliance metrics, knowledge check scores, attendance, revenue metrics, and first-time resolution of customer queries. As a part of the Service Desk team, you will be responsible for delivering 1st level customer service support, acting as a Single Point of Contact ("SPOC") to meet the communication needs of users and clients effectively. You may be required to switch between support channels like phone, chat, and email as per business requirements. In this role, you will be expected to solve routine problems using general guidelines and referrals, with your primary interactions within your team and direct supervisor. You will receive detailed instructions on tasks, and your decisions will have a direct impact on your work under close supervision. As an individual contributor within a team, you will have a predetermined scope of work, and flexibility to work in rotational shifts may be required.,
Posted 3 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Kolkata, West Bengal, India
On-site
Role Description: As the Zonal Business Head, you will spearhead sales operations within your designated region, driving growth strategies and ensuring market dominance. Your role will encompass acquiring, managing, and cultivating relationships with Category A and B real estate developers and brokers. You will be tasked with achieving ambitious business targets, boosting net sales, and unlocking new revenue streams through Magicbricks extensive array of product offerings. Key Responsibilities: Evolving & achieving the annual sales plan/ quarterly sales plans for the defined region,referring to budgets, coverage and volume and increasing net addition and acquisition. Appoint and assign team members in the territory. Monitor overall zone performance and ensure product wise business targets are achieved. Evaluate team member contribution & productivity to devise strategy and measure to enhance their performance. Building strong relationships with external and internal stakeholders to minimize churn. Managing team performance and motivation in a highly competitive market To ensure customer Satisfaction by keeping a check on complaints/ wrong commitments by team inquiries etc. Taking review of the product development in the Market. Coordinating with all team members To push the sales team for Sales and timely payment recovery from clients. Collect a Detail Report & Record of the Product, Collecting and Maintaining Database/DSR/Daily and Weekly Meeting Agenda. Job Specification: Relevant experience in retail / corporate sales and must be fluent in communication. Aggressive with drive and high energy levels who shows potential to convert sales & achieve targets. Should be extremely good in follow -ups Results Driven. Customer Champion Captivator - Good written & Verbal communication skills. Role Model - Develops self & Team, promotes good work ethics & professionalism
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions, and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10,000 employees to provide support and develop best-in-class solutions. About BNP Paribas Group: BNP Paribas is the European Union's leading bank and a key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates, and institutional clients) to realize their projects through solutions spanning financing, investment, savings, and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future while ensuring the Group's performance and stability. Commitment to Diversity and Inclusion About Business line/Function: Global Banking APAC (GBA) is committed to delivering growth and capturing market share in alignment with the global strategy, ensuring that revenues grow faster than costs and capital. Job Title: Client Service Representative (CSR) Date: 22-April-25 Department: Global Banking Front Office Location: Mumbai Business Line / Function: CIB Reports to: (Direct) Head of Client Service/Local TB/CM head Responsibilities: Primary point of contact to respond to clients" requests for information, service activities, and problem resolution across a wide spectrum of TB products covering Cash Management, Loans, Deposits, FX, Accounts, and the associated e-Banking channels and platforms. The CSR is responsible for full and satisfactory resolution of all client requests. To achieve this, he/she will need to closely coordinate with internal stakeholders to obtain the relevant information to provide a comprehensive response to a client's service request in a timely, accurate, and client-friendly manner. Further, investigate and identify the underlying root cause where appropriate. In addition, he/she may be required to perform additional tasks to support the business, such as proactively reaching out to the client in support of bank initiatives/events and handling communications that are highly sensitive or complex in nature, providing support, undertaking ad hoc projects as assigned, and contributing to business growth by cross-selling bank products and services. Technical & Behavioral Competencies: Technical: Preferably knowledge of TB products (Cash Management, Trade, Loans, Deposits, FX, and e-Banking channels), experience in a client-facing role, comfortable with technology and MS Office tools, project and problem management, proficient in written and spoken English. Behavioral: Good aptitude to learn, enjoys client interaction with excellent interpersonal skills, resourceful and able to resolve problems, meticulous and responsible, client-focused. Specific Qualifications (if required): People management capability Skills Referential: Behavioural Skills: Organizational skills, Ability to collaborate/Teamwork, Adaptability, Ability to deliver/Results-driven. Transversal Skills: Analytical Ability, Ability to anticipate business/strategic evolution, Ability to develop others & improve their skills, Ability to manage/facilitate a meeting, seminar, committee, training, Ability to develop and adapt a process. Education Level: Bachelor's Degree or equivalent Experience Level: At least 3 years Other/Specific Qualifications (if required),
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
maharashtra
On-site
As the Lead Camunda CoE at BNP Paribas India Solutions, you will take on a pivotal role in heading the Camunda BPM Center of Excellence (CoE). With over 12 years of experience, you will lead the CoE through its inception phase, building and guiding a high-performing team of 25 members. Your responsibilities will include collaborating effectively with stakeholders, driving the adoption of the Camunda BPM platform, establishing and managing SLAs, defining key performance indicators, managing budgets, and ensuring operational excellence. You will be tasked with recruiting, developing, and leading a team that excels in delivering high-quality services. Your role will involve engaging with stakeholders to address their needs, promoting the adoption of the Camunda BPM platform, and ensuring that SLAs are met to guarantee top-notch service delivery. You will also be responsible for defining and monitoring key performance indicators to drive continuous improvement and operational excellence. Additionally, you will contribute to ISPL/Global initiatives within the organization and possess technical competencies such as excellent communication skills, a strong understanding of CIB/International Banking functions, expertise in Shared Service Center operations, and the ability to prioritize tasks effectively. Your leadership skills will be crucial in influencing others, organizing tasks, and driving operational efficiency. Nice-to-have skills for this role include prior experience with BPM tools such as Camunda, proficiency in Data Analytics/AI/Java platforms, and facilitation skills for conducting workshops. You will also play a key role in proposing the strategic evolution of the CoE and ensuring risks related to technology, regulation, and data security are identified and mitigated. As the Lead Camunda CoE, you will work towards the automation of tasks, adoption of relevant tools, and strive to make a positive impact within the organization. Your dedication to driving operational excellence, fostering innovation, and contributing to the growth of the CoE will be instrumental in achieving success in this role. Join us at BNP Paribas India Solutions, a subsidiary of BNP Paribas SA, and be part of a global delivery center dedicated to providing best-in-class solutions across various business lines. With a commitment to diversity and inclusion, we are focused on driving innovation and growth while harnessing the potential of our talented employees to deliver exceptional results.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Human Resources Business Partner, your role is crucial in strategically aligning HR efforts with specific functional needs to enhance organization assessment and design, team effectiveness, and address people issues. By partnering across various HR communities of excellence such as Talent Acquisition, Learning & Development, Talent Management, and Total Rewards, you will contribute to the growth and competitiveness of the functions. You will engage with key stakeholders, including internal employees, corporate function heads, and HR, as well as external stakeholders like candidates, vendors, and consulting firms. Reporting to the Global Head Total Rewards & AVP Human Resources, you will play a pivotal role in driving HR strategies and initiatives. To excel in this role, you must hold a Full-time MBA in Sales/Marketing from a Premier BSchool and have 3 to 7 years of experience in Human Resources Business Partnering for Corporates. Your experience should include working closely with Senior Business Stakeholders, including Vice Presidents and CXOs, to align them with HR strategies effectively. Some critical qualities that you should possess include analytical skills, decision-making abilities, excellence in senior stakeholder management, strong communication skills, and the ability to influence logical conclusions based on facts. You should demonstrate high levels of ownership, accountability, and the capacity to organize work efficiently, prioritize tasks based on impact, and drive results through action-oriented approaches. Key Responsibilities: 1. Workforce Planning: Participate in workforce planning and budgeting exercises for the assigned domain, focusing on productivity and optimal employee utilization. 2. Talent Acquisition: Collaborate with the central Talent Acquisition team to attract and engage diverse talent to meet hiring requirements. Manage key metrics such as TAT and Quality of Hire. 3. Learning and Development: Lead the annual learning needs identification exercise and execute capability development interventions aligned with business needs. Partner with the learning team to implement functional academies and influence participation in group learning programs. 4. Talent Management: Conduct talent reviews, competency assessments, and individual development plans. Support building the talent pipeline through career and succession planning. 5. Performance Management: Drive goal setting and performance management processes, manage year-end assessments, and implement increments, promotions, and performance offerings. 6. Communication and Engagement: Foster engagement through HR programs such as engagement surveys, rewards, town halls, employee connect sessions, and addressing employee grievances. 7. Continuous Improvement: Participate in improvement projects, benchmark surveys, and collaborate with senior stakeholders to implement HR change initiatives organization-wide. By excelling in these key roles and responsibilities, you will play a vital role in shaping the HR landscape within the organization and driving impactful change initiatives.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
faridabad, haryana
On-site
As a Team Leader, you will be responsible for managing a team of data entry operators to achieve periodic performance benchmarks. Your primary duties will include training and grooming freshers for data entry and processing, ensuring 100% accuracy of all deliveries, preparing reports and summaries of key performance indicators (KPIs) to present to the leadership team, and assisting in drawing up and executing Key Result Areas (KRAs) to meet organizational objectives. We are seeking experienced professionals who are ready to take on the role of a Team Leader and lead a team effectively. Problem-solving and analytical skills are highly valued for this position, along with the ability to maintain confidentiality, attention to detail, working under tight timelines, and being results-driven. If you are looking for a challenging opportunity to grow in your career and make a significant impact on the team's performance, we encourage you to apply for this position.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As a Digital Marketing Analyst at QualMinds, you will play a crucial role in assisting with the planning, execution, and optimization of client accounts in collaboration with our Customer Success and Client Services Teams. Your primary responsibilities will include improving the quality of SEM campaigns, monitoring digital trends and emerging technologies, and providing valuable feedback to support business objectives. You will be tasked with developing web measurement strategies, creating and maintaining metrics and reports on marketing campaigns, and analyzing key metrics to optimize results. Proficiency in Google AdWords, Microsoft Office, and strong quantitative skills are essential for success in this role. Additionally, you will work closely with client services teams to ensure coordinated messaging and maximize performance. The ideal candidate for this position should possess a degree in Marketing, Business, Communications, or a related field. While prior experience in digital marketing or the automotive vertical is desired, freshers are also welcome to apply. Strong communication skills, attention to detail, and the ability to think creatively are key attributes that we are looking for in potential candidates. A passion for digital marketing, analytical prowess, and the ability to effectively articulate campaign results to clients and account executives are also important qualities. If you are results-driven, detail-oriented, and a team player with a keen interest in digital marketing, this role offers you the opportunity to work in a dynamic and innovative environment. Being highly organized, adaptable to learning new platforms, and possessing excellent analytical and organizational skills will further enhance your success in this role. Join us at QualMinds and be part of a team dedicated to building customer-centric software with the highest quality, performance, security, and scalability standards.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be part of a team of bright individuals working with cutting-edge technologies. Our purpose is rooted in making real positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking QlikSense (QlikView) Professionals with 8-10 years of experience in the following areas: - Strong knowledge and experience in migrating QlikView On-Prem to Qlik Sense cloud - Expertise in QlikView On-Prem and Qlik Sense cloud - Monitoring key metrics to maintain application stability and data integrity, and improving code base accordingly - Designing and developing complex jobs - Providing ongoing development, feedback, coaching, and mentoring to direct reports - Developing detailed plans and accurate estimates for project completion - Contributing to coordination and planning of Cloud Infrastructure activities/outages - Leading a team to deliver expected business results Required Behavioral Competencies: - Taking responsibility for and ensuring accuracy of results and deadlines - Collaborating with team members to ensure connections and successful integration - Demonstrating openness to change and preparing for role adjustments - Identifying trends and patterns to customize services exceeding customer needs - Communicating ideas effectively to diverse audiences and helping others identify appropriate audiences - Setting realistic stretch goals, persevering to exceed expectations, and remaining calm in challenging situations - Identifying, understanding, addressing, and overcoming sources of conflict At YASH, you will have the opportunity to build a career in an inclusive team environment. We offer career-oriented skilling models and leverage technology for continuous learning, unlearning, and relearning. Our workplace is grounded in flexibility, trust, transparency, collaboration, support for business goals, stable employment, and an ethical corporate culture. Join us and empower your career journey with us at YASH Technologies.,
Posted 1 month ago
10.0 - 15.0 years
0 Lacs
kolkata, west bengal
On-site
As an integral part of Quaker Houghton, a global leader in the development, production, and application of industrial process fluids, lubricants, and coatings, you will be joining a company with a rich history of supporting the growth of the world's largest industrial and manufacturing companies across various sectors such as aerospace, automotive, primary metal, and energy. With our global presence and corporate headquarters situated in Conshohocken, PA, Quaker Houghton offers a unique collaborative culture that values career growth, competitive compensation, and comprehensive benefit programs for its associates. Your role at Quaker Houghton will involve providing technical support to the frontline sales force, encompassing tasks such as troubleshooting, new product implementation, process optimization, and leading trials. You will be responsible for identifying and defining customer needs, collaborating internally to deliver optimal solutions, selecting appropriate products from the portfolio based on business needs, proposing product modifications to align with business and customer requirements, and developing relationships with key strategic OEMs on a global scale. Additionally, you will work closely with Commercial, Operations, and R&D teams to establish product feasibility and total cost, deliver technical presentations to customers and the general market, analyze the competitive landscape, utilize the CRM system for managing responsibilities, collaborate effectively, and create marketing materials, sales tools, and case studies. You will also be accountable for implementing an internal value-based selling approach through customer engagement and account management processes. To excel in this role, you must have a background in mechanical or chemical engineering with a solid understanding of the steel, aluminum, and mining industries. A minimum of 10-15 years of experience working with Industrial Lubricants & Greases products is required. The ideal candidate should possess strategic thinking capabilities, be results-driven, exhibit strong collaboration and relationship-building skills, demonstrate leadership in driving change and fostering innovation, build high-performing teams, showcase business acumen, decision-making skills, and the ability to prioritize and manage multiple tasks. Strong analytical, problem-solving, and communication skills are essential for success in this position. Join our team at Quaker Houghton and embark on a journey of achieving great things together!,
Posted 1 month ago
9.0 - 13.0 years
0 Lacs
telangana
On-site
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization collaborating with global health and science authorities to establish quality standards for medicines, dietary supplements, and food ingredients. USP's core value of Passion for Quality is upheld by over 1,300 dedicated professionals across twenty global locations, working towards ensuring the supply of safe, quality medicines and supplements worldwide. Emphasizing inclusivity, USP values mentorship, professional growth, and a culture promoting Diversity, Equity, Inclusion, and Belonging for a world of quality healthcare assurance. As a Supervisor at USP, your primary responsibility is to lead the acquisition and submission of documentary standards from stakeholders in South Asia. You will also facilitate the procurement of materials from India donors for monograph development by Reference Standard (RSL) and Compendial Development laboratories (CDL). In this role, you will contribute significantly to USP's mission of enhancing access to high-quality, safe medicine globally. USP invests in the professional development of all managers, providing training in inclusive management styles to ensure a productive and engaged work environment. Key Responsibilities include: - Leading and managing monograph acquisition efforts in the South Asia Region. - Establishing contacts in India for acquiring standards, materials, and reference materials required for public standards development. - Supporting donor recognition efforts and guiding potential monograph sponsors through USP processes. - Delivering monograph materials to USP for further development by committees efficiently. - Identifying sources of free materials for efforts in CDL and RSL. - Mentoring donations staff on standards acquisition activities. Requirements: - Bachelor/Masters degree in Pharmacy/Life Sciences/Chemistry/Biological Sciences with a preference for a business management degree/MBA. - 9 years of experience for Manager Level with a technical background and customer-facing roles. - 12 years of experience for Sr. Manager Level with a technical background and customer-facing roles. - Basic understanding of pharmacopeia, compendial standards, and the pharmaceutical industry. - Proficiency in project management, use of KPIs, and business analytics. - Strong communication skills, ability to influence, results-driven, and adept at handling multiple priorities. Preferred Qualifications: - Experience in pharmaceutical, Analytical R&D, or bio-reagent industry. - Regulatory Affairs function experience and knowledge of project management. - Familiarity with Salesforce, Oracle EBS, and pharmaceutical market dynamics. - Ability to synthesize data, influence without direct authority, and work well in diverse environments. - Flexibility for travel and excellent written and verbal communication skills. Supervisory Responsibilities: - Associate Donations Manager, RPO India. USP offers comprehensive benefits to safeguard your well-being and that of your family, including time off, healthcare options, and retirement savings. Note that USP does not accept unsolicited resumes from third-party recruitment agencies. Frequent Contacts include internal stakeholders in USP India and USP-Rockville, as well as external contacts in the pharma industry, trade associations, customers, and stakeholders. Join USP in making a difference in global healthcare quality and standards.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be responsible for both Inbound and Outbound calling as well as generating site visits. Your main duties will include making regular calls and following up with prospective customers. Additionally, you will be resolving customer queries and addressing issues related to products and services. Team collaboration is essential to achieve better results. As a successful candidate, you should be results-driven, possess excellent time management skills, provide exceptional customer service, and have a good understanding of customer needs. This is a full-time position with a day shift schedule. The work location is in person. If you are interested in this opportunity, please contact the employer at +91 9370368303. The expected start date for this position is 10/10/2024.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
The role of Strategic Account Manager at our company is pivotal for maintaining customer relationships and maximizing the potential of key customer accounts. With 7-10 years of experience in Strategic Account Management, you will be responsible for understanding customer needs, engaging in consultative selling, and negotiating pricing agreements. Your expertise in relationship management and ability to grow accounts significantly will be crucial in driving revenue growth and profitability for the key accounts. As a Strategic Account Manager, you will work closely with Solutions Architects and Delivery Managers to align strategies and create an impact within the Customers Organization. Your role involves developing growth strategies for each account, tracking competition, resolving issues, and positioning our company as a dominant player in the market. By applying market research and analysis, you will enhance customer experiences and drive targeted order inflows. To excel in this role, you must be results-driven, have strong relationship-building skills, and be a continuous learner. Your focus on problem-solving, adaptability, and empathy will be essential in building trust with customers and positioning our company as a trusted partner. Additionally, your techno-commercial knowledge, leadership skills, and logical thinking abilities will contribute to the overall success of the organization. Reporting to the Sales Head, you will have the opportunity to make a significant impact on company growth and establish our company as a partner of choice in the Customers organization within a 12-month timeframe. By fostering customer account growth, driving new initiatives, and being the voice of the customer within Lumiq, you will play a key role in shaping the future success of our organization. In return, we offer a range of benefits including Group Medical policies, Maternity Leave, Skill Development opportunities, 100% Sponsorship for certifications, Work-Life balance, Flexible work hours, and Zero Leave tracking. Join us in our mission to build a data company that the industry needs and make a difference in the Financial Services Industry through innovative solutions and strategic account management.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You will be joining Pinkerton, an industry leader with over 170 years of experience and a global impact. As an Employee Engagement Specialist, your primary responsibility will be to communicate proactively with Pinkerton Dedicated Professionals (PDPs) in a designated region. This role aims to foster an engaged, connected, and successful community of Pinkerton security and risk management professionals. Your tasks will include representing Pinkerton's core values of integrity, vigilance, and excellence, engaging with PDPs within your assigned region, and following a predetermined schedule covering specific topics in each communication with PDPs. It will be essential to document details of each PDP engagement for data analysis and identification of best practices, as well as responding promptly to communication initiated by PDPs. Collaboration with the Center of Excellence (CoE) team, Pinkerton Directors, Account Managers, and other internal stakeholders will be crucial to accurately assess gaps or needs identified through PDP outreach. You will also be responsible for administering region-based PDP surveys, documenting results, and partnering with various teams to design and implement remedial actions and proactive initiatives. To excel in this role, you should hold a Bachelor's degree and have two to five years of client and/or service-oriented work experience. Understanding people matters such as wellbeing, professional development, training, and team-building will be essential. Problem resolution skills, a client-oriented and results-driven mindset, attention to detail, and the ability to manage multiple projects simultaneously are key requirements. Effective written and verbal communication skills, the ability to interact across diverse cultures and at all levels, as well as proficiency in Microsoft Office and strong computer skills are necessary for success in this position. In terms of working conditions, this role requires regular computer usage, occasional reaching and lifting of small objects, operation of office equipment, frequent sitting, and travel as necessary. Pinkerton is an inclusive employer that values diversity and seeks candidates with diverse backgrounds, experiences, and perspectives to join their team of industry subject matter experts.,
Posted 1 month ago
8.0 - 12.0 years
8 - 13 Lacs
Kolkata, Durgapur
Work from Office
Role & responsibilities: Brief Of The Role Developing customers - In East - West Bengal, Orissa, Northeast states Type of customer working -- Steel , Cement, food- pharma Identify new customers - Applications at these customers, proposed Mosil products, conduct trials, Demos, Customer seminars . Develop and grow existing Business partner network, motivate them to promote Mosil products, Train the sales team of Business partners Annual, Quarterly, and Monthly targets achievements Key Responsibilities : Overall responsible for all sales and marketing for all products / solutions / services offered by the company in the assigned region. Responsible for providing assistance in development of new applications, solutions, products, services. A. Generate and Maintain Sales as per the targets assigned to the department from time to time in the assigned region. Develop and Maintain Relations with Key Customers, OEMs and Business Partners in the region. Maintain and expand the distribution network of the organisation for all products / solutions / services offered by the company in the assigned region. Develop new channels of sales to enhance cash flow. Strategize and implement sales enhancement schemes. Assist the team members in the assigned area for order closure, conducting trials, conducting seminars etc. sales promotional activities. B. Responsible for providing assistance in development of new applications, solutions, products, services. Appraise Management on various developments, trends, threats, opportunities from time to time. Comply with the reporting system of the organization. Responsible for the compliance of the reporting system by the team members operating in the assigned region. Personal Specifications :Education/Qualification/Training : Graduate in Engineering/any discipline,Diploma/ any discipline, BSC.Experience : 8-10 yrs in Industrial marketing, in which min 4 -5 yrs working with Steel industry customers .Skills : High on ownership, results driven, ability to travel and documentation skillsKnowledge : Geography knowladge of East & North east area . experience of working in MRO -- Steel, Cement Industries Key Performance IndicatorsTop Line : Achievement of Sales Targets (Value Wise) in the segment assigned.Bottom Line : Achievement of minimum effective discount to generate the SalesReporting : On time reporting on the CRM .Business Development : New initiatives such as development of a new application, business partner, new business segment etc. Preferred candidate profile Education/Qualification/Training : Graduate in Engineering/any discipline, Diploma/ any discipline, BSC. Experience : 8-10 yrs in Industrial marketing, in which min 4 -5 yrs working with Steel industry customers . Skills : High on ownership, results driven, ability to travel and documentation skills Knowledge : Geography knowladge of East & North east area . experience of working in MRO -- Steel, Cement Industries Key Performance Indicators Top Line : Achievement of Sales Targets (Value Wise) in the segment assigned. Bottom Line : Achievement of minimum effective discount to generate the Sales Reporting : On time reporting on the CRM . Business Development : New initiatives such as development of a new application, business partner, new business segment etc.
Posted 2 months ago
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