Accounts Receivable Associate

We are seeking a detail-oriented and proactive Accounts Receivable (AR) Associate to join our medical billing team. This role is critical in ensuring the financial health of the organization by managing the accounts receivable process, including billing, claim processing, and payment reconciliation, ensuring accuracy and adherence to healthcare standards.Expected Hours of Work: 8pm to 5am IST/ 9pm to 6am IST Work Mode: Work From Office

Primary Functions: Pre-Call Analysis & Claim Status Verification:

Conduct thorough pre-call analysis by reviewing patient accounts, verifying insurance coverage, and utilizing payer portals, IVR systems, or direct calls to assess claim status. Ensure all necessary documentation is available before initiating follow-up.

Comprehensive Documentation & Audit Trail Maintenance:

Maintain detailed records of all interactions and actions taken on client software, ensuring a clear audit trail. This includes documenting follow-up activities, communications with payers, and any relevant updates to support future reference and compliance. Post-Call Actions & Follow-Up Analysis: Record after-call actions promptly and perform post-call analysis to evaluate the effectiveness of follow-up efforts. Identify any unresolved issues and take appropriate steps to ensure timely resolution of outstanding claims. Thorough Research & Information Gathering: Prior to contacting payers, gather and review all relevant documentation, including authorizations, nursing notes, medical records, and explanations of benefits (EOBs). Ensure a comprehensive understanding of the patient's account to provide accurate information during followup calls. Denial & Underpayment Analysis: Analyze accounts receivable data to identify patterns in denials and underpayments. Utilize appropriate codes to document reasons for denials or underpayments, such as missing information, lack of authorization, or coding errors. Implement corrective actions to reduce future occurrences and improve cash flowJob Qualifications: - Bachelor’s degree in any field - Minimum of 1 year of experience in medical billing as Accounts Receivable. - Proficiency in any Medical Billing Software and knowledge of Microsoft Office. - Strong communication, organizational, and problem-solving skills. - Knowledge of HIPAA healthcare billing regulations and insurance processes. This position offers an opportunity to contribute to the financial health of our organization while ensuring compliance with healthcare billing standards. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job Working Environment: This job operates in a professional office environment or remote home office location. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Periods of stress may occur. This role may occasionally encounter Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.