Responsibilities Use various tools and processes to complete data migrations from different data sources Work with clients to understand their data requirements and develop data strategies to meet those requirements Develop and maintain databases, data models, and data dictionaries Analyze data to identify trends and insights that can help our clients make better recommendations Collaborate with cross-functional teams to ensure data accuracy and consistency Stay up-to-date with industry trends and advancements in data technology Requirements Education in Information Systems, or relevant field Experience in data management and data integrations. Proficiency in data integration tools and technologies Excellent analytical, problem-solving, and communication skills Proficiency in project management tools and software

Primary Responsibilities Receives inbound calls from assigned clients. Documents all Client calls thoroughly and accurately. Prepares value findings by reviewing assigned Client accounts, analyzes practice reports for trends and delivers comprehensive overviews via value calls or emails to Clients on a regular basis. They would be required to have regular proactive communication with their assigned clients. These would entail going over how well the office is performing, pointing out any problem areas that they notice when reviewing the client’s metrics as well as helping to show the value that Resolv Dental has provided to the clients. Possesses basic knowledge of Resolv Dental supported software to answer inquiries from assigned clients and training clients on Resolv Dental’s services, policies, and procedures. Collaborates with coworkers to research and resolve client issues. Attends and participates in regularly scheduled departmental meetings. Ability to effectively communicate, work positively and cooperatively with co-workers, managers, and clients. Upholds Company HIPAA guidelines pertaining to client files and data. Able to effectively manage multiple tasks simultaneously. Communicates with third party partners on behalf of, and/or with the client. Meets with Manager monthly. Actively seeks and participates in on-going training exercises to develop and maintain necessary knowledge and skills. Secondary Functions Knowledge of and potentially participates in new client staff member software training and demonstrations for clients as assigned. Provides standard support and duties as assigned. Cross trains with various departments to enhance knowledge of Resolv Dental and third-party programs. Job Complexity This position requires an organized individual with strong communication (written and oral) and analytical skills to handle a low degree of complex duties. Individual must also possess flexibility to adapt to the changing needs of the department and company. Supervisory Responsibilities None Interpersonal Contacts This position requires daily communication with doctors, doctor’s staff, sales team, and other internal staff. Contacts within the company are usually with immediate associates and supervisors. Contacts are regularly initiated at the supervisor’s request and at the employee’s own initiative. Specific Job Skills Skills Necessary For This Position Include Demonstrates strong work ethic Strong communication skills both oral and written Self-Starter\Take Initiative Good telephone etiquette Good organizational skills Strong interpersonal skills Ability to work well with different personalities and varying skill sets Ability to make decisions and problem solve in a timely manner Ability to act independently and assume full responsibility for accuracy and completeness of work Contributes to building a positive team environment Present a professional attitude and treat others with respect and consideration regardless of their status or position in the company or client office Computer literacy skills with a solid understanding of software operations Strong time management skills Training skills Knowledge of office procedures Customer service experience Flexibility and adaptability Education and/or Experience High school diploma or equivalent is required. College degree in a related field is preferred with two or more years experience in a similar position or equivalent experience in a similar position. Job Conditions Work is conducted in a pleasant, fast-paced, team office environment. Representatives must be able to sit for long periods of time while talking with clients over the telephone utilizing a headset. Currently, there are three eight (8) hour shifts Monday through Friday: 6:00 a.m. to 3:00 p.m.; 7:00 a.m. to 4:00 p.m.; 8:00 a.m. to 5:00 p.m. (PST). Representatives will be assigned to a specific shift, but flexibility is necessary to adjust work hours or shifts as needed based on the changing needs of the department and/or the Company. Occasional overtime work may be required for necessary projects or workload completion. May require travel to client offices if necessary.

What Your Impact Will Be Perform routine and repetitive printing/mailing tasks Keep records up to date Monitor success of mail processing Prepare and sort mail Electronically fill in forms and check for errors Electronically file and archive documents Carry out all other tasks associated with the position and requested by supervisor Other duties as assigned. What We Are Looking For Solid organizational skills Ability to multi-task Strong customer service skills Completion of high school Graveyard shift Stable LAN or wired connection required Knowledge of health insurance billing/process is a plus, but not required. What We Offer Work from home setup, equipment provided/office available if needed Growth within an organization that encourages creative expansion RRSP, Lie Style rewards HMO w/ 1 free dependent offered on hire Medicine reimbursement immediately effective Lifestyle rewards About Us Resolve PracticeMax has been providing advanced billing and revenue cycle management advisory services for over 25 years. Our experienced staff not only includes insurance claims expertise, workers compensation and no-fault expertise but also former practice managers. We Show more Show less

Primary Functions Design, develop, and maintain web applications using ASP.NET MVC, C#, and SQL Server. Build responsive applications using HTML5, CSS3, JavaScript, and Bootstrap. Develop, consume, and document RESTful APIs. Collaborate with product managers, QA engineers, and fellow developers in an Agile environment. Participate in code reviews, sprint planning, and DevOps processes. Utilize Bitbucket for source control, Jira for task tracking, and Azure DevOps for builds and deployments. (Optional) Support basic database maintenance and tuning tasks. (Highly desirable) Experience working on clinical or healthcare applications. Job Qualifications The qualifications we are looking for are mixture of work experience and educational background. Minimum Qualifications They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role: Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience). 3-5 years professional development experience with ASP.NET MVC, C#, and SQL Server. 3-5 years’ experience using Bootstrap for responsive UI development. Proficient in Agile methodologies and DevOps workflows using Bitbucket, Jira, and Azure DevOps. Additional Qualifications (Nice to have) Knowledge of modern frontend libraries (e.g., React, Angular, Vue). (Bonus) Exposure to basic DBA concepts such as indexing and query tuning. Soft/ Behavior Skills Good Communication and Collaboration. Strong ARO Ability to work both independently and as part of a team Strong analytical and creative problem-solving skills The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Show more Show less

Primary Functions Install, configure, maintain, and optimize Microsoft SQL Server databases. Design and implement backup strategies and disaster recovery plans. Conduct database performance tuning and manage storage capacity planning. Administer Windows Server environments (and optionally Linux) hosting database and web servers. Manage IIS web servers for hosting .NET applications, including SSL/TLS configuration and security hardening. Collaborate with development teams on application deployments and troubleshooting. Manage code and deployment workflows via Bitbucket, Jira, and Azure DevOps. (Optional) Assist with basic understanding of application architecture and web development. Job Qualifications The qualifications we are looking for are mixture of work experience and educational background. Minimum Qualifications They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role: Bachelor’s degree in Computer Science, Information Systems, or equivalent work experience. 5-7 years of experience with SQL Server administration (preferably 2016 or later). 5-7 years of experience in Windows Server administration and IIS web hosting. Proficiency in T-SQL scripting, PowerShell automation, and monitoring tools. 3-4 years of experience in Experience with Bitbucket (Git), Jira, and Azure DevOps for version control and deployment. Additional Qualifications (Bonus) Familiarity with basic web development concepts, especially in .NET MVC and Bootstrap environments. (Highly desirable) Experience administering databases and servers for clinical or healthcare applications Soft/ Behavior Skills Good Communication and Collaboration. Strong ARO Ability to work both independently and as part of a team Strong analytical and creative problem-solving skills The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Show more Show less

Primary Functions Application Support: Provide technical support for healthcare applications, troubleshoot issues, and ensure timely resolution to maintain client satisfaction. Customer Training: Develop and deliver comprehensive training programs for end-users to maximize the effective use of applications. Customer Support: Serve as the primary point of contact for client inquiries, offering exceptional customer service and technical guidance. Documentation: Create and maintain user guides, training materials, and support documentation for both internal and client use. Communication: Facilitate clear and timely communication with clients, vendors, and internal teams to align on project goals and deliverables. Minimum Qualifications: Bachelor’s degree in information technology, Computer Science, Healthcare Informatics, or a related field. 5+ years of experience in IT support, application management, or related roles. Strong understanding of customer support practices, with a demonstrated ability to resolve technical issues efficiently and empathetically. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences. Proven ability to develop and deliver effective training programs for end-users. Preferred: Clinical Healthcare Experience is highly preferred Familiarity with healthcare IT systems, electronic health records (EHR), and other clinical applications is a plus. Soft/ Behavior Skills: Customer-focused mindset with a proactive and problem-solving attitude. Strong organizational skills, including the ability to manage multiple tasks and prioritize effectively. Ability to work independently and collaboratively within a team-oriented environment. Attention to detail and commitment to delivering high-quality outcomes. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Show more Show less

Primary Functions Stage EDIS release upgrades and verify versions. Upgrade EDIS test servers and perform production upgrades for MEDHOST EDIS customers. Conduct post-upgrade validation checks (e.g., server reboots, service status). Troubleshoot EDIS test server issues and collaborate with escalation resources. Coordinate upgrade activities across teams and stakeholders. Monitor dayend before and after release upgrades. Perform pre-installation checks and respond to upgrade-related inquiries. Monitor upgrades via the version control panel. Escalate issues to development or appropriate support teams. Maintain detailed records in Salesforce, including upgrade tasks, errors, timestamps, and locks. Manage contract document uploads and validations as needed. Send enterprise release images and conduct preloads. Restart Linux services or servers during US CST overnight hours when required. Address software deployment case backlog. Manage team email and shared inbox in a timely and accurate manner to ensure customer satisfaction. Collaborate with management on project execution. Attend relevant MEDHOST or job-related training sessions. Work flexible hours, including nights, weekends, and holidays. Perform additional duties as needed to support MEDHOST clients. Job Qualifications The qualifications we are looking for are mixture of work experience and educational background. Minimum Qualifications They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role: Experience with IBM iSeries/AS400 (training available but strongly preferred). Familiarity with Linux and Tomcat services. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and IIS. Preferred experience in Microsoft Server and SQL Server administration. Ability to maintain confidential information. Strong customer service orientation with a sense of urgency and escalation capability. Eligible background per company hiring standards. Additional Qualifications MEDHOST Customer Support experience is a plus. Soft Skills Strong critical thinking and proactive approach. Excellent written, verbal, and proofreading skills. Detail-oriented, well-organized, and capable of multitasking. Flexible, professional, and calm under pressure. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Working Environment This job operates in a professional office environment or remote home office location. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Periods of stress may occur. This role may occasionally encounter Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training. Expected Hours Of Work Central Time (CT) Tuesday to Saturday: 12:01 AM – 9:00 AM 5 nights/week, 9-hour shifts Show more Show less

Harris Computer India, part of the global Constellation Software Inc. group, is seeking a motivated M&A Senior Analyst / Associate to support its international growth strategy. In this role, you will be actively involved in the entire M&A process—from identifying potential targets and conducting due diligence to supporting post-acquisition integration. You'll work closely with cross-functional teams and contribute to strategic projects across regions including India, UK, D-A-CH, Israel, and South Africa. This is an exciting opportunity for individuals with a background in Corporate Finance or M&A who are looking to take on responsibility in a dynamic, international software group. We offer a flexible, supportive work environment with opportunities for development, autonomy, and long-term career growth. Show more Show less

Primary Functions Key Responsibilities: Collaborate with clients to understand their needs and provide technical guidance. Conduct software installations, upgrades, and configurations. Troubleshoot technical issues during implementation, ensuring seamless deployment Develop and maintain project documentation, standard operating procedures, and other documentation. Assist in training sessions with clients and provide implementation support Job Qualifications: The qualifications we are looking for are mixture of work experience and educational background. They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role: Minimum Qualifications: Minimum 3-5 years of software development experience Minimum 3-5 years of HL7 Interface experience with SQL and coding experience Proven technical expertise in software development, system architecture, database management, or relevant experience. Experience with C# and .NET Familiarity with tools like Mirth Connect, Rhapsody, Cloverleaf, Core point, eGate, or Ensemble Ability to Conduct software installations, upgrades, and configurations Ability to work independently in a fully remote environment Additional/ Preferred Qualifications: Commitment to delivering high-quality technical solutions and services that meet or exceed client expectations. Proven problem-solving skills Health care experience Soft Skills Excellent Communication Skills Effective time management skills with the ability to juggle multiple tasks and shifting priorities The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Working Environment This job operates in a professional office environment or remote home office location. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Periods of stress may occur. This role may occasionally encounter Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training. Show more Show less

Responsibilities Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management. All tickets assigned a problem type, identified as either Tier 1 or Tier 2 support, and assigned to a member of the Financial Operations queue within 4 business hours of receipt of the ticket. Identify and escalate tickets outside of Tier 1 and 2 support capabilities and perform a detailed written hand-off, and if required, verbal hand-off to a Tier 3 resource. All tickets in a Tier 1 status must not exceed 2 business days in the ticket queue. A resolution, user-approved ticket closure (with support attached), status change to pending or escalation to Tier 2, is required by the 3rd business day. User setup and access modification issues are marked as resolved within 1 business day from ticket transfer into the Finance Systems Support queue and have the required access approval support included in, or attached to the ticket. Meets all defined service levels for unresolved problems, and re-assign tickets to the appropriate internal/external team. Makes recommendations to address problems, improve service, and provide improved support. All tickets in a pending status contain the pending reason. All pending tickets should be transferred out of pending status within 2 business days of the assignment of the ticket to pending. HARRIS SYSTEMS IN SCOPE Blackline BPC Bank of America CashPro Credit Hound ExpenSite Great Plains Nexus Jaggaer Crystal Reports Integration Middleware Required Skills Bachelor's degree in computer science or related field. 2+ years of enterprise software support experience (preferably with international customers) Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Proficient in English – speaking, reading, and writing. Proven ability to learn and gain working knowledge of new systems and business processes. Proficient in the following Microsoft Office 365 applications: Outlook, Word, Excel, Teams Flexibility/adaptability - Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. Communicates Effectively - Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences with clients at all levels; from senior executives to accounting clerks and third-party implementers. Drives Results - consistently achieving results, even under tough circumstances. Attention To detail – does not let important details slip through the cracks. Reliable – can be counted on to deliver quality work on time, or communicate any delays in advance of deadlines. Teamwork - Positive team attitude and ability to adapt to a fast-paced environment. GOOD TO HAVE Experience with the Great Plains, SQL, and automation (such as Python) shall be an asset. Basic knowledge of the structure of a Financial Operations team. Show more Show less

Responsibilities & Duties Define and manage the R&D product roadmap, ensuring alignment with company goals and long-term strategies. Lead the discovery and exploration of emerging technologies and trends to identify new product opportunities. Collaborate with stakeholders across the organization. Requirements Bachelor’s degree in Computer Science, Engineering, Product Management, a related field, or relevant experience. 4+ years of experience in product management, with a focus on software products. Technical background and understanding of software development processes. Experience managing the product lifecycle from concept to launch. Show more Show less

Primary Functions 1. Payment Processing & Posting Post payments from insurance companies, government programs (Medicare/Medicaid), and patients into the RCM system. Process Electronic Remittance Advices (ERA) and manual Explanation of Benefits (EOB). Apply necessary adjustments, refunds, and write-offs per payer guidelines. Balance and reconcile daily deposits with posted payments. Denial Management & Reconciliation Identify and post insurance denials while ensuring timely follow-up for resolution. Work with the billing and accounts receivable teams to correct claim errors and resubmit claims. Track underpayments and escalate discrepancies to the RCM Manager. Reporting & Documentation Maintain accurate payment records and reconciliation reports. Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies. Ensure compliance with company policies and industry regulations (HIPAA, Medicare guidelines). Communication & Collaboration Coordinate with the billing team, accounts receivable, and insurance companies to resolve payment discrepancies. Respond to inquiries from internal teams regarding posted payments. Escalate unresolved payment issues to the appropriate leadership. Job Qualifications: Minimum Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (preferred). 1-3 years of experience in medical billing, payment posting, or revenue cycle management. Experience working with RCM software (e.g., EPIC, eClinicalWorks, NextGen, Athenahealth,Kareo or Cerner Strong understanding of insurance reimbursement, medical billing, and denial management. Proficiency in MS Excel, accounting principles, and payment reconciliation. Knowledge of HIPAA regulations and compliance standards. Shift time 8am to 5pm Work mode- Office

We are seeking a passionate and motivated Java Developer – Fresher to join our dynamic R&D team in the healthcare domain. This entry-level position offers a great opportunity to start your career with hands-on development experience using Java and related technologies. You will contribute to building secure, high-performing applications that support healthcare providers in delivering quality patient care. Primary Functions Assist in developing, testing, and maintaining Java-based applications. Learn and apply Spring Boot and MVC for backend development. Write and debug SQL queries for data access and reporting. Work with JavaScript, jQuery, and JSP to enhance front-end functionality. Participate in agile sprints, design discussions, and code reviews. Collaborate with mentors and team members to solve technical challenges. Document features, troubleshoot bugs, and support continuous improvements. Job Qualifications The qualifications we are looking for are a combination of academic knowledge and foundational technical skills. They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role: Minimum Qualifications Bachelor’s degree in Computer Science, Information Technology, or related discipline. Good understanding of Java programming and OOP principles. Basic knowledge of Spring Framework (Spring Boot, MVC). Familiarity with SQL and relational database concepts. Exposure to JavaScript, jQuery, and JSP. Eagerness to learn and grow in a professional development environment. Additional Qualifications Participation in academic or personal projects using Java or web technologies. Awareness of RESTful APIs and web services. Familiarity with Git or version control tools is a plus. Soft/Behavior Skills Good communication and interpersonal collaboration. Strong analytical and problem-solving mindset. Self-motivated, quick learner, and willing to take initiative. Ability to work independently as well as in a team setting. Expected Hours of Work: 8 Hrs Shift Timings: 9am to 6pm IST Work Mode: Hybrid

Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation within patient accounts providing steps taken to resolve outstanding insurance balance on account. Work an average of 30-40 patient accounts per workday for assigned payor(s) Manages an average of 30-40 patient accounts per day, focusing on denial and zero-pay reporting. Assigned Payor denials and Zero ($0) pay reports worked within 48 hours of receipt Communicate effectively with insurance companies for payment of outstanding insurance balances, understanding of next steps needed to reach resolution of outstanding insurance balance Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows Responsible for resolving patient accounts with outstanding insurance claims to a zero balance or advancing them to the patient responsibility financial class. Performs account follow-up on unpaid or partially paid insurance claims for hospital services. Contacts insurance payors through various methods, including telephone calls, Insurance payor web portals, E-faxing, email Investigates the cause of non-payment towards outstanding hospital claims and takes appropriate actions such as: Requesting insurance companies to process claims, requesting cash posting review for corrections, initiating coding reviews for account resolution, contacting patient for insurance information Completes adjustment requests for Team Lead approval if an adjustment to the outstanding balance Submits requests for claim rebilling when additional information is required, using either a shared spreadsheet or the EHR system. Utilizes MEDTEAM’s ticketing system to submit claim inquiry requests if additional information or review from the hospital is required.

Responsibilities Lead, mentor, and develop a team of professional services consultants and project managers. Oversee the planning, execution, and delivery of multiple client projects simultaneously. Monitor the overall performance of the team by tracking and analyzing statistics and trends, providing reporting to the senior Management Team. Ensure achievement of clear, measurable objectives for the professional services team, monitor and measure these objectives regularly. Develop and implement best practices, standards, and processes to improve the efficiency and effectiveness of the professional services team. Requirements 5+ years of experience in a professional services or consulting role. 2+ years of experience of leadership experience. Proven track record of successfully managing multiple software implementation projects. Excellent interpersonal and communication skills. Ability to build and maintain strong client relationships.

Bizmatics, a leading EHR solutions provider, is looking for a QA Intern to join our team. This role offers hands-on experience in both manual and automation testing within a real-world healthcare technology environment. You’ll contribute to ensuring the quality and performance of our flagship cloud-based application, PrognoCIS, which serves multi-specialty medical practices across the globe. Shift Timings: 10am to 7pm IST Work Mode: Work From Office Location: Nagpur Key Responsibilities Create and execute manual test cases; document and track results. Identify, log, and follow up on bugs and software defects. Perform UI, functionality, and performance validation across platforms. Collaborate with developers and QA teams to ensure complete test coverage. Assist in writing test scripts in Java or Python using automation tools. Eligibility Recent graduates in B.E., B.Sc IT, BCA, MCA, or equivalent fields. Skill Set Basic understanding of software development and testing concepts. Working knowledge of Python or Java for automation. Familiarity with MySQL and basic database queries. Exposure to tools like Selenium, JUnit, or Cypress is a plus. Strong analytical and communication skills.

Work Responsibilities. Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation within patient accounts providing steps taken to resolve outstanding insurance balance on account. Work an average of 30-40 patient accounts per workday for assigned payor(s) Manages an average of 30-40 patient accounts per day, focusing on denial and zero-pay reporting. Assigned Payor denials and Zero ($0) pay reports worked within 48 hours of receipt Communicate effectively with insurance companies for payment of outstanding insurance balances, understanding of next steps needed to reach resolution of outstanding insurance balance Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows Responsible for resolving patient accounts with outstanding insurance claims to a zero balance or advancing them to the patient responsibility financial class. Performs account follow-up on unpaid or partially paid insurance claims for hospital services. Contacts insurance payors through various methods, including telephone calls, Insurance payor web portals, E-faxing, email Investigates the cause of non-payment towards outstanding hospital claims and takes appropriate actions such as: Requesting insurance companies to process claims, requesting cash posting review for corrections, initiating coding reviews for account resolution, contacting patient for insurance information Completes adjustment requests for Team Lead approval if an adjustment to the outstanding balance Submits requests for claim rebilling when additional information is required, using either a shared spreadsheet or the EHR system. Utilizes MEDTEAM’s ticketing system to submit claim inquiry requests if additional information or review from the hospital is required. Minimum Qualifications High School or equivalency diploma required 5-6 years’ experience in account follow-up role performing follow-up on hospitals’ inpatient and outpatient insurance claims . Experience into Hospital Billing. Bilingual (written, verbal and listening) Minimum high-speed internet, 300 MBS download speed Soft Skills Excellent communication, good judgment, tact, initiative, and resourcefulness Must be detail oriented, organized, and ability to multi-task Possess ability to concentrate for long periods of time Ability to work individually and/or as part of a team Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives Must be flexible with a “can do” attitude and the ability to remain professional under high pressure situations Demonstrates the ability to learn new systems quickly and develop proficient operating skills within a reasonably short timeframe Must be able to follow directions and to perform work according to department standards independently Must be emotionally mature and able to function effectively under high pressure situations This is a Work from Office requirement for Mumbai Location Only The job role operates in a professional office or remote home office environment. The role utilizes standard office equipment such as computer, monitors and telephone. The role utilizes software to complete daily tasks, the following are a few examples of software utilized: the hospital's EHR, billing clearinghouses, MicroSoft products (Excel, Outlook email, Teams, Word), insurance payor portals, e-faxing solutions. It is essential that the employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris' Security and Compliance Policies as this job role will encounter private and protected information.

Primary Functions Payment Processing & Posting Accurately post payments received from insurance companies, government programs (such as Medicare/Medicaid), and patients into the Revenue Cycle Management (RCM) system. Efficiently process Electronic Remittance Advices (ERAs) and manual Explanation of Benefits (EOBs). Apply necessary adjustments, refunds, and write-offs in accordance with payer guidelines. Balance and reconcile daily deposits with posted payments to ensure accuracy. Denial Management & Reconciliation Identify and accurately post insurance denials, ensuring timely follow-up for resolution. Collaborate with the billing and accounts receivable teams to correct claim errors and facilitate claim resubmissions. Track underpayments and escalate discrepancies to the RCM Manager for further action. Reporting & Documentation Maintain precise payment records and reconciliation reports. Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies. Ensure strict compliance with company policies and industry regulations, including HIPAA and Medicare guidelines Communication & Collaboration Coordinate effectively with the billing team, accounts receivable, and insurance companies to resolve payment discrepancies. Respond promptly to inquiries from internal teams regarding posted payments. Escalate unresolved payment issues to the appropriate leadership as needed. Additional Job Description Any bachelor’s degree. Good Communication Skills (Written and Verbal). 1-3 years of proven experience in payment posting within a healthcare environment is essential Strong understanding of healthcare revenue cycle management (RCM) processes. Proficiency in interpreting Electronic Remittance Advices (ERAs) and Explanation of Benefits (EOBs) with healthcare-specific knowledge. Experience with healthcare-specific RCM software (e.g., Epic, Cerner, NextGen, Athenahealth, Kareo, or similar). Soft/Behavioral Skills Problem-Solver: Identifies and resolves healthcare billing discrepancies. Organized: Manages high volumes of medical remittances efficiently. Clear Communicator: Effectively discusses payment issues with healthcare teams. Analytical: Understands healthcare financial data and denial patterns. Shift Timing: Day Shift (8am to 5pm IST)/ Work Mode: Work from Office-Mumbai

Primary Functions Payment Processing & Posting Accurately post payments received from insurance companies, government programs (such as Medicare/Medicaid), and patients into the Revenue Cycle Management (RCM) system. Efficiently process Electronic Remittance Advices (ERAs) and manual Explanation of Benefits (EOBs). Apply necessary adjustments, refunds, and write-offs in accordance with payer guidelines. Balance and reconcile daily deposits with posted payments to ensure accuracy. Denial Management & Reconciliation Identify and accurately post insurance denials, ensuring timely follow-up for resolution. Collaborate with the billing and accounts receivable teams to correct claim errors and facilitate claim resubmissions. Track underpayments and escalate discrepancies to the RCM Manager for further action. Reporting & Documentation Maintain precise payment records and reconciliation reports. Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies. Ensure strict compliance with company policies and industry regulations, including HIPAA and Medicare guidelines. Communication & Collaboration Coordinate effectively with the billing team, accounts receivable, and insurance companies to resolve payment discrepancies. Respond promptly to inquiries from internal teams regarding posted payments. Escalate unresolved payment issues to the appropriate leadership as needed. Additional Job Description Any bachelor’s degree. Good Communication Skills (Written and Verbal). 1-3 years of proven experience in payment posting within a healthcare environment is essential Strong understanding of healthcare revenue cycle management (RCM) processes. Proficiency in interpreting Electronic Remittance Advices (ERAs) and Explanation of Benefits (EOBs) with healthcare-specific knowledge. Experience with healthcare-specific RCM software (e.g., Epic, Cerner, NextGen, Athenahealth, Kareo, or similar). Soft/Behavioral Skills Problem-Solver: Identifies and resolves healthcare billing discrepancies. Organized: Manages high volumes of medical remittances efficiently. Clear Communicator: Effectively discusses payment issues with healthcare teams. Analytical: Understands healthcare financial data and denial patterns. Shift Timing: Day Shift (8am to 5pm IST)/ Work Mode: Work from Office-Mumbai

Primary Functions Payment Processing & Posting Accurately post payments received from insurance companies, government programs (such as Medicare/Medicaid), and patients into the Revenue Cycle Management (RCM) system. Efficiently process Electronic Remittance Advices (ERAs) and manual Explanation of Benefits (EOBs). Apply necessary adjustments, refunds, and write-offs in accordance with payer guidelines. Balance and reconcile daily deposits with posted payments to ensure accuracy. Denial Management & Reconciliation Identify and accurately post insurance denials, ensuring timely follow-up for resolution. Collaborate with the billing and accounts receivable teams to correct claim errors and facilitate claim resubmissions. Track underpayments and escalate discrepancies to the RCM Manager for further action. Reporting & Documentation Maintain precise payment records and reconciliation reports. Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies. Ensure strict compliance with company policies and industry regulations, including HIPAA and Medicare guidelines. Communication & Collaboration Coordinate effectively with the billing team, accounts receivable, and insurance companies to resolve payment discrepancies. Respond promptly to inquiries from internal teams regarding posted payments. Additional Job Description Any bachelor’s degree. Good Communication Skills (Written and Verbal). 1-3 years of proven experience in payment posting within a healthcare environment is essential Strong understanding of healthcare revenue cycle management (RCM) processes. Proficiency in interpreting Electronic Remittance Advices (ERAs) and Explanation of Benefits (EOBs) with healthcare-specific knowledge. Experience with healthcare-specific RCM software (e.g., Epic, Cerner, NextGen, Athenahealth, Kareo, or similar). Soft/Behavioral Skills Problem-Solver: Identifies and resolves healthcare billing discrepancies. Organized: Manages high volumes of medical remittances efficiently. Clear Communicator: Effectively discusses payment issues with healthcare teams. Analytical: Understands healthcare financial data and denial patterns. Shift Timing: Day Shift (8am to 5pm IST) Work from Office- Mumbai