Account Manager

Company Description:

Tatvic, is a marketing analytics company focusing on generating insights from data using long association with Google & its infrastructure. We breed, recognize and reward performance. As a company we are growing very fast & we are under transformation. To enable this transformation we need future leaders with eyesight which balances execution & strategic understanding.

Website: www.tatvic.com

Account Manager - Ahmedabad, Gujarat

The Account Manager plays a critical role in maintaining and expanding client relationships while ensuring long-term business growth. This individual will be responsible for managing a portfolio of existing clients, driving renewals, and identifying upsell and cross-sell opportunities. The role demands a proactive approach to engagement, strategic account planning, and a strong understanding of client business needs to maximize revenue retention and expansion.

Accountabilities-

Role overview:

• We seek a results-driven Account Manager to own client relationships, ensure revenue retention, and drive account growth.
• The role is pivotal in fostering long-term partnerships, ensuring client satisfaction, and identifying opportunities to maximize value from existing accounts.

KPI overview:

• The employee's contribution towards the organization.
• Key responsibilities and the nature of the work.

Role Responsibilities:

• Develop and execute account management strategies to drive revenue retention and expansion.
• Identify upsell and cross-sell opportunities within existing client portfolios through proactive engagement.
• Analyze client feedback, industry trends, and competitive activity to refine account strategies.
• Independently drive business growth within managed accounts rather than solely relying on inbound opportunities.
• Act as the primary point of contact for assigned clients, ensuring engagement and satisfaction.
• Build and maintain strong relationships with key stakeholders, including decision-makers and influencers.
• Provide strategic recommendations to clients, helping them derive maximum value from company solutions.
• Collaborate with cross-functional teams to ensure seamless service delivery and proactive resolution of client challenges.
• Maintain up-to-date records of client interactions, deal progress, and pipeline in CRM and internal tracking systems.
• Track key account management metrics and report progress against goals.
• Provide structured insights on client performance, renewal rates, and revenue trends to senior management.

Feel free to reach out at soniya@tatvic.com or share your updated resume with the subject line, "Application for Account Manager"