Account Manager

Job Description

Job Description About the role: As an Account Manager, you will act as the primary liaison between the company and clients, ensuring exceptional service and strategic alignment with client goals. You will manage and grow accounts, oversee project execution, and deliver data-driven insights to optimize performance. Prior experience in the retail industry, especially handling US retail clients, is highly preferred. Key Responsibilities Strategic Planning: Develop a deep understanding of client business goals, challenges, and opportunities to deliver tailored solutions. Collaborate with internal teams to create and implement effective digital marketing and technology strategies that align with client objectives. Work with US Retail Brands: Work with US retail clients to provide industry-specific insights and solutions. Ensure strategies align with the unique demands and trends of the US retail market. Account Growth: Identify opportunities for upselling and cross-selling services, expanding the company’s footprint within existing accounts. Drive client engagement and retention by demonstrating consistent value and results. Project Coordination: Oversee project execution, ensuring timelines, budgets, and quality expectations are met. Work closely with creative, technical, and operational teams to deliver seamless execution of campaigns and solutions. Data-Driven Reporting: Regularly review and analyze campaign performance data to provide actionable insights to clients. Prepare and present comprehensive reports and performance reviews. Client Relationship Management: Serve as the primary point of contact for assigned accounts, ensuring exceptional service and satisfaction. Build and nurture strong, long-term relationships with clients, with a focus on retail industry accounts. Requirements Qualifications & Skills 4+ years of experience in account management and client servicing Proven experience working with the retail industry with a preference for candidates who have handled US retail clients. Strong knowledge of digital marketing channels (e.g, social media, SEO, PPC, email marketing) and technology solutions. Excellent communication and presentation skills. Strong problem-solving and analytical abilities, with a data-driven mindset. Exceptional organizational skills and attention to detail. Ability to work in a fast-paced environment and manage multiple accounts simultaneously. Benefits Why should you consider joining Growisto? It will be a challenging role and you will get complete ownership to solve challenging problems. If you like challenges and think from a first-principle basis, you should definitely take this up If you have the aspiration to grow and develop as a leader in parallel to the multifold growth rate of a start-up then you should join us. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#367588;border-color:#367588;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less