Account Manager (Ecommerce)

About The Opportunity

• Act as the primary client contact for assigned e‑commerce accounts—build trust, manage expectations, and translate business goals into executable roadmaps.
• Drive revenue growth and margin improvement through assortment expansion, pricing strategies, promotions, and upsell initiatives.
• Own marketplace and storefront operations: product listings, catalog health, SKU management, pricing, inventory coordination and order escalations.
• Plan, launch and optimise paid and organic campaigns (sponsored ads, PPC, SEO tactics) in partnership with marketing teams to hit sales and ROI targets.
• Monitor sales, traffic and ad performance; generate actionable insights, deliver weekly/monthly reports and recommended action plans to clients.
• Coordinate cross‑functional stakeholders (operations, creative, supply chain, analytics) to ensure timely launches, SLAs and issue resolution.
  

Skills & Qualifications

• Amazon Seller Central
• Shopify
• Marketplace Management
• Google Analytics
• Google Ads
• Microsoft Excel
  

Preferred

• Magento
• Flipkart Seller Hub
• Power BI
  

Additional Qualifications

• Proven experience managing e‑commerce accounts or marketplace operations with a track record of driving measurable revenue growth.
• Strong analytical orientation with experience converting data into prioritized recommendations and commercial outcomes.
• Comfort working on‑site in India and coordinating across operations, marketing and supply chain teams to deliver client commitments.
  

• On‑site, collaborative environment with direct exposure to high‑growth e‑commerce accounts and cross‑functional teams.
• Performance‑linked incentives and clear career paths into senior account leadership or marketplace strategy roles.
• Hands‑on learning across marketplace ops, performance marketing and analytics — ideal for candidates who want to scale their e‑commerce career fast.