Zonal Training Manager - Product & Sales Training

We are Hiring a

Education: Minimum Graduate - Should have completed a 3 or 4 Years Full Time Regular Course

Location: Bengaluru

Person will be handling entire Karnataka State

Requirements:

• Minimum of 9 years of Sales & Product training experience (Sales or training experience in Home Appliances retail will be an added advantage)
• Proficiency in MS Word, Excel, and PowerPoint.
• Strong understanding of sales processes and product knowledge
• Excellent presentation and communication skills
• Ability to work independently and as part of a team
• Willingness to travel within the assigned zone
• Proficiency in Kannada, English and Hindi is mandatory.

Job Summary:

The candidate will be responsible for delivering comprehensive product and sales training to our regional frontline sales teams. This role requires a dynamic individual with excellent communication skills and a proven track record in training and development.

Key Responsibilities:

Training Need Identification & Training Content Development

• Identify training needs for the zone/branch and plan training content and programs accordingly.
• Benchmark products and features with competition and develop comparison videos/presentations for training along with FAQs to enhance the teams abilities to demonstrate own product advantages.
• Study sales pitches and demo skills used by competitors and other sectors to incorporate best practices.

Retail Coach Development

• Conduct continuous and regular training & store level coaching for Retails Coaches / Team Leaders (who lead a team of 30-35 secondary sales force) to equip them to train their team at the sales counters.

Training Delivery

• Prepare monthly training calendars for branches in consultation with branch offices and ensure execution as per plan (around 14-18 days of training delivery including out-of-station training).
• Travel to markets regularly (around 10-15 days a month out-of-station travel required) to oversee knowledge transfer at the ground level and provide handholding to Retail Coaches / Team Leaders.
• Conduct tests, quizzes, and role plays for the secondary sales force during every market visit.
• Collect feedback from the market and continuously improve the training content.

Administration and Reporting

• Manage training delivery and execution in consultation with branch offices.
• Manage zone-level training reports and share them with all parties concerned.