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2.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
ruturaj enterprises is looking for Customer Service Professional to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed Resolve customer issues, answering questions, and providing information to ensure a positive customer experience Document customer interactions and outcomes in a clear and concise manner Proactively identify and escalate issues to the appropriate department, as needed Collaborate with internal teams to provide the best possible customer experience Maintain a positive and professional demeanor at all times, even in difficult situations Excellent written and verbal communication skills Strong problem-solving and decision-making skills Ability to work well under pressure and handle difficult customer situations with empathy and professionalism
Posted 6 days ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
About the job Are you a dynamic and goal-driven individual with a passion for helping students achieve their academic goals? Successcribe is looking for an Overseas Admission Counsellor to join our team in Gurgaon! As an Admission Counsellor, you will play a crucial role in guiding prospective students through the admissions process, providing them with valuable information about our programs and assisting them in making informed decisions about their education. Key responsibilities: 1. Conducting effective communication with prospective students through phone calls, emails, and in-person meetings to provide information about our programs and answer any queries they may have. 2. Providing personalized counseling sessions to help students determine the best program for their academic and career goals. 3. Utilizing sales techniques to convert leads into enrolled students and meet monthly enrollment targets. 4. Developing and implementing strategies to improve the admissions process and enhance the overall student experience. 5. Collaborating with other departments to streamline processes and improve overall efficiency. 6. Keeping abreast of industry trends and competitor offerings to stay ahead in a competitive market. If you have excellent communication skills, a passion for counseling and a knack for sales, we want to hear from you! Join us at Successcribe and be a part of a team that is dedicated to helping students succeed in their academic journey. Apply now! Skill(s) required Counseling, Effective Communication, Sales, Team Player
Posted 6 days ago
8.0 - 13.0 years
8 - 15 Lacs
Ghaziabad, Faridabad, Delhi / NCR
Work from Office
Roles and Responsibilities Calendar & Schedule Management Coordinate and manage complex calendars Schedule meetings, appointments, and conference calls Prioritize and resolve scheduling conflicts Draft, proofread, and manage internal and external communications Act as the point of contact between the executive and stakeholders Manage email inboxes and respond on behalf of the executive when appropriate Plan and book domestic and international travel Prepare detailed itineraries and travel documentation Handle travel issues or last-minute changes Prepare reports, presentations, and briefings Organize and maintain confidential files, contracts, and records Take meeting notes and distribute action items Organize board meetings, offsites, and team events Prepare agendas, materials, and presentations Ensure technology, catering, and logistics are in place Track projects, deadlines, and follow-ups Perform research and summarize findings Anticipate needs and proactively offer solutions Handle sensitive information with strict confidentiality Represent the executive professionally in all settings Help the executive stay organized and focused on priorities Screen and prioritize incoming requests Act as a liaison with other departments, clients, or external contacts ## Brand-Specific Requirements 1. Industry knowledge: Familiarity with the oral care or FMCG industry 2. Brand understanding: Understanding of values, mission, and goals 3. Marketing and sales support: Ability to support marketing and sales teams, if required Desired Candidate Profile Exceptional organizational skills with a proactive approach to problem-solving. Excellent communication skills, both written and verbal; capable of drafting professional correspondence and interacting with high-level stakeholders. Tech-savvy: Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Google Workspace, and virtual collaboration tools (Zoom, Slack, Teams). Strong time management and ability to prioritize multiple tasks under pressure. Capable of working independently with minimal supervision. Experience in a fast-paced startup or multinational corporate environment. Male and female both can apply. Perks and Benefits Salary & Incentive best in industry
Posted 1 week ago
1.0 - 4.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Job Description Are you curious, motivated, and forward-thinkingAt FIS, youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun, About The Team The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients, At FIS we provide a service to clients via various channels like Transaction processing, Chat etc Customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping, What You Will Be Doing Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institutions high-value customers Addresses inquiries and performs account maintenance on deposits and money market accounts Assists customers by initiating payment investigations, maintenance requests, fulfillment requests, and fee reversals Works with various internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries Follows up as required to close service tickets and inquiries that were escalated or referred to a different business function, Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action Performing quality control activities to ensure quality standards are met Producing template email or written correspondence to customers, when appropriate Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality Adhering to all fund/company policies and regulatory controls/requirement Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service Guiding/mentoring peers on less complex processes Excellent customer service skills that build high levels of customer satisfaction Strong phone, verbal and written communication skills, along with active listening Customer focus and adaptability to different personality types Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment What You Bring 1 to 3 Years of experience from Mutual fund and transfer agency process Shift time 8~30 PM to 6~30 AM Ready to work in night shifts (5 days in a week) Hybrid model 3 days in a week Excellent communication and interpersonal skills Excellent knowledge of Customer Services; Global mindset (Desirable) What We Offer You A career at FIS is more than just a job Its the change to shape the future of fintech At FIS, we offer you~ A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients For specific information on how FIS protects personal information online, please see the Online Privacy Notice , Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company, #pridepass Show
Posted 1 week ago
5.0 - 9.0 years
7 - 11 Lacs
Chennai
Work from Office
Overall purpose of role Work with accountability for end-to-end audit deliveries of Attestation Audits and RAUP Audits, ensuring they meet standards in line with Regulatory requirements and Audit Methodology Be a People Leader, aligning across the Bank and proactively fostering people development through coaching, mentoring, and constructive feedback, Support the development of audits aligned with the Banks standards and objectives by collaborating with colleagues, providing accurate information and recommendations, and adhering to policies and procedures, Key Accountabilities To own and drive Attestations and Global Payments Horizontal Audits from India in accordance with BIA Methodology and Standards This will include; owning the respective AEs, audit planning, resourcing, budgeting, and review of & manage and maintain policies/ processes, deliver continuous improvements and escalate breaches of policies/procedures; This role will require a strong collaboration and working with the Transaction Operations PM / KRO and help deliver global / local / FTB / horizontal audits; Define roles and responsibilities for the team; viz audit planning & execution, employeesperformance management, providing inputs on employee appraisals and pay decisions Where required, the Director will be asked to contribute other assignments, in alignment with strategic as well as tactical priorities; As a People Leader, the Director AO is expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others; The Director AO will be a subject matter expert in one or more of the following areas and will provide technical direction to the team These included but not restricted to Payments, Global Market Operations, CIB Operations; The Director AO will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments; He / She will train, guide and coach less experienced specialists and provide information affecting Bank strategy of ?Being Consistently Excellent? especially consider impact on long term profits, organisational risks and strategic decisions; Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment; Demonstrate strong leadership and accountability for managing risk and strengthening controls in relation to the Attestation assignments; Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business; Where required, collaborate with other areas of work to ensure appropriate functional alignment and coverage; Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives, using influencing and negotiating skills to achieve desired outcomes; The incumbent will also be the Site Lead for Pune with responsibilities for representing BIA in site forums, driving Chennai sites cross functional activities, overall staff welfare in Chennai, Stakeholder Management and Leadership Lead discussions with Auditees regarding audit observations, consulting with the Managing Director / Directors, where required; Build independent and respected relationships with Auditees on each audit and develop on-going relationships with key Auditees in aligned business area; Develop a wide network of contacts across BIA and the business to identify and work towards strategic goals; Own and drive personal learning to support achievement of career aspirations; Engage and motivate others to develop their skills/knowledge/experience to contribute to the success of BIA; Celebrate the success of self and others and take pride in achievements; Provide constructive feedback and evaluation to team members for audit assignments and support the Managing Director / Directors in their assessment of Directors & VP AO; Act as mentor and coach to less experienced team members and support others to develop Provide guidance to VPs / AVPs during audit assignments; Contribute to the attraction of the best people through their role in the recruitment process; Create an environment to encourage knowledge sharing, asking questions and sharing viewpoints with BIA colleagues; Ensure the inclusion of all colleagues, regardless of background or circumstances, Essential Skills/Basic Qualifications Minimum 20+ years of extensive experience in Risk-Based Auditing (Internal or External) in Retail and/or Wholesale Banking, with strong understanding of Audit Methodology, writing audit work-papers, report writing and landing opinions; Candidates, without audit experience, but having exceptionally strong Banking experience in 1st / 2nd LoD gained by working in Multinational Bank could be considered provided they are able to demonstrate SME in some or all of the following areas Investment Bank, Payments Processes, Market Operations, Risk & Control, Reconciliations; Strong interpersonal and leadership skills, proven track record of having managed people across cultures (international exposure) as this role involves managing teams across regions, dealing with stakeholders & regulators; Experience in engaging with senior stakeholders, providing sound advice and challenge while maintaining professionalism, Proven track record of high performance in previous roles with strong exposure / understanding of risks and controls; Skilled in analysing data and applying business context to identify specific insights and using interpersonal skills to explain technical analysis steps to non-technical audiences; Exceptional oral and written communication skills; Relevant professional qualifications ( e-g CIA, MIIA, ACCA, ACA, CISA) is a must; Desirable Skills/Preferred Qualifications Knowledge or experience of identifying opportunities for using data to enhance audit testing, Experience in leading department wide initiatives, setting and delivering department strategy and site leadership, Purpose of the role To support the development of audits aligned to the banks standards and objectives by working collaboratively with colleagues, providing accurate information and recommendations, and complying with policies and procedures, Accountabilities Audit development and delivery support, including financial statements, accounting practices, operational processes, IT systems and risk management, Identification of operational risks to support the delivery of the Barclays Internal Audit (BIA) Audit Plan through risk assessments, Assessment of internal control effectiveness and their capability to identify and mitigate risk aligned to regulatory requirements, Communication of key findings and recommendations to stakeholders, including the Audit Owner, senior managers and directors, Identification of regulatory news and industry trends/developments to provide timely insight and recommendations for best practice, Director Expectations To manage a business function, providing significant input to function wide strategic initiatives Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide, They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions, Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives, Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function, Escalates breaches of policies / procedure appropriately, Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence, Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate, Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives, Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives, Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations, Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area, Negotiate with and influence stakeholders at a senior level both internally and externally, Act as principal contact point for key clients and counterparts in other functions/ businesses divisions, Mandated as a spokesperson for the function and business division, All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others, All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave, Show more Show less
Posted 1 week ago
6.0 - 9.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Job Description Summary As the Principal engineer Systems and IQ for CT, you will lead the value CT Systems and IQ team, collaborate with system designers and LSD office, ensure appropriate processes are used for Design & Development of Image chain of Value CT systems Tune the system to bring out optimal performance within the given design guidelines and limitations In this role, you work with global cross functional teams on technical execution and system performance, ensuring design outcomes deliver on time, with defined scope, and meets quality management requirements, Systems engineering is a cross-functional engineering discipline centered on an approach, mindset, and process All activities that consider both the business and the technical needs of the customers with the goal of providing a quality product that meets the user needs The discipline that executes a robust process of design, creation, and optimization of systems, consisting of identification and quantification of system requirements, creation of alternate system design concepts, performance of design trade studies, selection and implementation of the best designs and verification that the design is properly integrated and executed Process that proceeds from concept to production to operation, GE Healthcare is a leading global medical technology and digital solutions innovator Our mission is to improve lives in the moments that matter Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world, Job Description Roles and Responsibilities: Lead the Systems and Image quality team, designs the Image chain for Value CT products, Establishes the image chain for Value CT products, with wing-to-wing ownership, Own and deliver, as team lead, systems projects that requires integration of Key image chain components and achieve the best possible image quality within the defined design constraints of the product, Drive innovation studies to extend the clinical use of CT systems within the defined design constraints, Support issues from field and factory on Image quality, drive solutions to satisfy customer needs, Coordinating with system/product teams to understand subsystem impact on system clinical needs, Guide and coach, the system designers in the team on latest design techniques, bring in modern design practices and drive consistency and engineering efficiency across Value CT products, Establishes product requirements (internal and external), defines components and sub systems making up the overall architecture Provides forward looking strategy for platforms and technology development / insertion to make product competitive, Requires specialized knowledge within the function Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation, Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services Stays informed of industry trends that may inform work, Ensure through detailed comparative analysis of solutions options that solutions are scalable, sustainable and fault tolerant, Work closely with cross functional teams across sites to manage technical program risks, integration risks and design tradeoffs, Contribute towards product strategy, drive architecture decisions, and design solutions to resolve challenging customer problems, Be responsible for providing technical leadership and defining, developing, and evolving designs in a fast paced and agile development environment using the latest development technologies and infrastructure, Education Qualification Bachelor' s Degree in Computer Science or ?STEM? Majors (Science, Technology, Engineering and Math), Required Qualifications This role requires significant experience in the Engineering/Technology & Systems Architecture and Design, Experience in working across Imaging modalities & handling system design responsibilities, Experience in design & development of HW-Hardware /SW-Software /Systems designs Preferably medical devices like CT, MR, Expert level skills in collaborating with different stakeholders, influencing decisions and an ability to take strategic view, Proven track record of successful problem definition, architecture/design rigor, technical decomposition, and project estimation, Strong analytical and problem-solving skills, effectively evaluates information/data to make decisions, anticipates obstacles and develops plans to resolve, Desired Characteristics Strong oral and written communication skills Strong interpersonal and leadership skills Demonstrated ability to analyze and resolve problems Demonstrated ability to lead programs / projects Ability to document, plan, market, and execute programs Established project management skills, Able to work well with global teams, including time-zone flexibility, Skilled in providing oversight and mentoring team members Ability to effectively delegate and govern work, Inclusion and Diversity GE Healthcare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law, We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity, Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support, #Everyroleisvital #Hybrid Additional Information Relocation Assistance Provided: Yes Show
Posted 1 week ago
3.0 - 6.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Agile Product Management Associate Advisor Position Overview In this role, as an Agile Product Management associate Advisor you will act as the internal voice of the customer This role will define system features, participate in validation and is responsible for the scope of work This individual will utilize their strong business and technical skills and experience to manage their teams intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the product vision and roadmap, prioritize, and translate needs into requirements to ensure that expected outcomes are achieved, In this role you will have the opportunity to exercise considerable creativity, foresight, and judgment in planning, and delivering initiatives You will focus on providing thought leadership but works on broader projects, which require understanding of wider business, Responsibilities Understands key business objectives and strategy of the product (s) they support Produce clearly defined requirements that can be refined in user story format acceptable to stakeholders and scrum team resulting in a backlog depth of at least 1 5-2 sprints of ready-to-work stories, Develop in depth product knowledge for assigned product area Establish positive working relationships with client, internal stakeholders and peers Drive discussions effectively with parties to elaborate process flows, user stories, story mappings, acceptance criteria and success criteria, Provide support to training and UAT with product capability details and other inputs as required, Manage product goals and metrics for on time delivery, Collaborate with stakeholders to prioritize backlog of user stories for initiatives and maintain product roadmaps accordingly on a regular basis (weekly), Coordinate with Delivery Manager on delivery timelines for planned work, Ability to influence and present on detail of assigned product initiatives and their status in a setting where external client representatives will be engaged, Work confidently with the scrum team and BPOs to review targeted roadmap efforts for prioritization regularly, Support stakeholders and drive preparation and alignment of objectives for quarterly planning events including completing decomposition of work for identified prioritized program epics and confirming work delivery timings from dependent teams, Team leader of indirect reports and initiatives Own the product development lifecycle of assigned product or capability areas, including status reports Own the customer communication strategy for experiences Understand technology systems and customer journeys impacted by product/capability area Translate complex business objectives into effective communication strategies and agile implementation Work collaboratively with cross-functional partners to deliver the business case via intake(s), prioritization, budget exercises, design solutions, journey mapping, capability build, adoption, production roll-out, benefit validation Qualifications Required Skills: Agile experience required preferably Agile SAFe certified, JIRA/Jira Align Excellent Verbal and Written Communication skills Ability to navigate difficult discussions using data as evidence for best next steps and resolution, Ability to build strong relationships with stakeholders, execution team and peers, Run Backlog Refinement Feature Decomp, Story Creation Sprint Planning Partner with the team and SM PI refinement PI planning PI Readout Required Experience & Education 8+ years of Yearsexperience in software development or maintenance College degree (Bachelor) in related technical/business areas or equivalent work experience, Demonstrate ability to perform root cause analysis and suggest rectification options, Strong verbal and written communication skills Should be able to provide technical and functional impact summary of the managed incidents, Ability to develop productive working relationships with both technical and non-technical partners Understands key provider data business objectives and strategy Experience in API Standards, Microservices Architecture and Cloud capabilities Experience in RESTful APIs and SOAP services and message formats such as JSON and XML Product Owner experience including JIRA work Experience leading Backlog Refinement, feature/story decomp, and managing Sprint and PI planning Experience delivering API solutions, knowledge of RESTful APIs and JSON/XML Format Location & Hours of Work Full-time position, working 40 hours per week Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people Join us in driving growth and improving lives, Show
Posted 1 week ago
3.0 - 6.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Job Description Summary As a Senior Release Train Engineer, your primary focus is to facilitate the SAFe lean-agile practices within an agile release train with the scope of a value stream, platform or enabling team using the Scaled Agile Framework (SAFe) You will escalate and remove impediments, manage risks, ensure value delivery/outcomes, and drive relentless improvement You will participate in the organizations lean-agile transformation, coaching leaders, teams and scrum masters in the new practices and mindsets, Job Description Roles and Responsibilities In This Role, You Will Work closely with business stakeholders and technical teams to help them understand and execute an approach to evaluating and prioritizing their product portfolio, Accelerate digital adoption by providing training, coaching, feedback, and advice on the Scrum Framework, Collaborate with the software development teams, as needed, to coach them in migrating from project-based initiatives to digital product development, Participate in creating and/or improving the agenda, content, and delivery of portfolio and digital incubation workshops, Education Qualification Bachelor's Degree with 7+ years of experience, Desired Characteristics Experience working in an Agile engineering environment Understand key cross-functional concepts that impact the organization; is aware of business priorities and organizational dynamics, Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team Balances value propositions for competing stakeholders, Identifies misalignments with goals, objectives, and work direction against the organizational strategy Makes suggestions to course correct Continuously measures deliverables of self and team against scheduled commitments, Effectively balances different, competing objectives Strong oral and written communication skills Strong interpersonal skills Effective team-building and problem-solving abilities Note To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role, and a minimum number of years should NOT be used, This job description is intended to provide a high-level guide to the role However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager, Additional Information Relocation Assistance Provided: Yes Show
Posted 1 week ago
5.0 - 9.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Job Description Summary Responsible for designing , developing and testing Embedded Software (Firmware), platforms and systems that control and runs on devices that need to be tailored to the needs of the hardware that it has to control and run on (i-e directly controls the real time functions of a physical device such as motors, alternators, engines, valves, fans, and other devices and products) Typically requires a deep understanding of the characteristics of the physical device being controlled, the realtime functions it is expected to perform and the ability to design, develop, implement, and test the logic and software required to realize the realtime functionality Usually tailored for products and services across various P&Ls Impacts departmental operations and responsible for planning/execution The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures Some judgment may be required but this is typically with guidance, Job Description Roles and Responsibilities Ensures the quality of software products by creating and applying Embedded Software (Firmware) quality tests to a feature, set of features, or whole feature area Works independently and contributes to the immediate team or to other teams across businesses, Developing in-depth knowledge of a technical discipline Uses prior experience and acquired technical expertise to execute policy/strategy, In-depth understanding of key business drivers; uses this understanding to accomplish own work In-depth understanding of how work of own team integrates with other teams and contributes to the area, Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance Uses prior experience and on-the-job training to solve straightforward tasks Has access to technical skills and analytic thinking required to solve problems May use multiple internal sources outside of own team to arrive at decisions, A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent Provides informal guidance to new team members Required Qualifications This role requires advanced experience in the Engineering/Technology & Embedded SW Quality Test Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience), Desired Characteristics Strong oral and written communication skills Demonstrated ability to analyze and resolve problems Ability to document, plan, market, and execute programs Established project management skills, Additional Information Relocation Assistance Provided: Yes Show
Posted 1 week ago
1.0 - 6.0 years
14 - 18 Lacs
Mandi
Work from Office
Description CORPORATE HUMAN RESOURCES BUSINESS PARTNER (HRBP) Category: Human Resources Status: Exempt Reports To: Corporate Director of Human Resources Job Description The Corporate Human Resources Business Partner (HRBP) position formulates partnerships across the different business units and HR function to deliver value-added service to management and Team Members that reflects the organization's culture and business objectives The HRBP maintains an effective level of business literacy about the business, its midrange plans, its culture, and its competition, Compensation $65,000-$75,000 annually, depending on experience, Benefits Medical Dental Basic Life Insurance (included with the dental plan) Vision Short-term Disability Combo plan covering accidents, hospitalizations, and critical illnesses Free on-site parking Paid time off Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment) Location In-person in Las Vegas, NV, 89119: This is an in-office position; one day per week at the Corporate office, three days per week at the Digital office, and one day a week at the Casino Traveling to other locations to meet with Team Members, Duties/Responsibilities Manage and resolve Team Member relations issues Conducts effective, thorough, and objective investigations, Holds regular meetings with management to develop relationships with and understand department needs, Partners with management, providing HR guidance when appropriate, Analyzes trends and metrics in partnership with the Corporate HR Team to develop solutions, programs and policies, Knows the legal requirements related to day-to-day management of Team Members, reducing legal risks, and ensuring regulatory compliance Consults with the Corporate HR leadership department as needed/required on solutions, Provides day-to-day performance management guidance to line management ( e-g , coaching, counseling, career development, disciplinary actions), Works closely with management and Team Members to improve work relationships, build morale, and increase productivity and retention, Provides Team Members with HR policy guidance and interpretation, Source and hire qualified candidates to fill open positions, Negotiates job offers, prepares offers, handles pre-employment, and onboarding tasks, Provides guidance and input, when necessary, on workforce and succession planning, Supports the performance review process with management, Follows up to ensure training objectives are met, Performs other related duties as assigned, This position has no direct supervisory responsibilities but does serve as a coach and mentor for other HR positions in the department, Required Skills/Abilities Excellent verbal and written communication skills, Excellent interpersonal and customer service skills, Excellent organizational skills and attention to detail, Comfortable using technology (ATS, HRIS) to assist with processing transactions and handling tasks within the system, Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies, Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors, Excellent time management skills with a proven ability to meet deadlines, Strong analytical and critical thinking skills, Approachable and positive HR professional who appreciates and values the history and culture of a diverse organization, Proficient with Microsoft Office Suite or related software, Education And Experience At least 3 years of recent HRBP experience for a gaming/hospitality company required, Talent acquisition experience required, Work experience in a digital work environment is preferred, Experience resolving Team Member relations issues is required, Working knowledge of multiple human resource disciplines: talent acquisition, compensation practices, organizational diagnosis, Team Member relations, diversity, performance management, and federal and state employment laws, Bachelor's degree required, SHRM Certified Professional credential is helpful, Bilingual (English/Spanish) is a plus, Local candidates only, Scheduling flexibility to assist with urgent matters in a 24/7 environment, Physical Requirements Must be able to sit for extended periods of time throughout shift, Ability to use hands to handle objects, tools, and to operate a computer, Occasionally lift and/or move objects up to 25 lbs without assistance and 50 lbs with assistance, This job description is not an exhaustive list of all the functions required for this position Duties and/or responsibilities may be subject to revision to meet business needs, Core Values Service Personalized, warm, and consistently exceptional customer service, Value Committed to deliver quality products for great prices, Growth Promote personal development and growth for all team members, Family Create a family-like environment by staying close to our guests and our team members, Passion Work with passion and enthusiasm every day, Position Requirements About the Organization Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients, Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas, Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players, KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses, EOE Statement We are an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, Show
Posted 1 week ago
5.0 - 9.0 years
9 - 13 Lacs
Gurugram
Work from Office
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients Youll find an environment that inspires and empowers you to thrive both personally and professionally Theres no one like you and thats why theres nowhere like RSM, Responsible for enterprise system maintenance and support to include design assistance and implementation; device selection and implementation; and technical services and support Troubleshoots and provides root cause analysis of common system/device issues to proactively identify potential problems Works directly with vendors to resolve Manages vendor technical relationship closely to understand and provide solutions that will best fit with future IT growth, Responsible for troubleshooting system and process issues Conducts root cause analysis and proactively identifies potential issues/problems; communicates concerns and solutions to internal clients, Provides technical assistance on back-end management systems and hardware troubleshooting, Tests and evaluates hardware/software to ensure compatibility with internal applications and processes Tests and coordinates deployment of firmware and driver upgrades on all applicable devices, System SME works closely with power users and IT engineers to coordinate technical elements of enterprise solutions, Assist with move, add, change, delete (MACD) process for applicable devices as needed, Education/Certifications (must Note Required Or Preferred) 4-year college degree in a related field or equivalent experience preferred, Technical/Soft Skills (must Note Required Or Preferred) 1-3 years' experience in some or all of the following preferred Microsoft Server and Active Directory technologies Outstanding organizational skills plus an ability to manage concurrent projects and activities, Experience (must Note Required Or Preferred) Strong knowledge of IT infrastructure preferred, Leadership Skills (must Note Required Or Preferred) Works independently with ICS L3 technical peers to ensure system is appropriately represented across the Firm, Strong customer service and interpersonal skills required, Strong verbal and written communication skills required, Conveys a sense of urgency and drives issues to closure required, Displays a passion for excellence, a drive to improve, and a commitment to exceed expectations preferred, Ability to interface with business, operational and IT stakeholders as required for system planning, performance and maintenance preferred, At RSM, we offer a competitive benefits and compensation package for all our people ?We offer flexibility in your schedule, empowering you to balance lifes demands, while also maintaining your ability to serve clients ?Learn more about our total rewards at https://rsmus /careers/india html, RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation, Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus , Show
Posted 1 week ago
1.0 - 4.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Description Would you like to work on one of the world's largest transactional distributed systemsHow about working with customers and peers from the entire range of Amazon's business on cool new featuresWhether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Amazon Tax Platform Services is the place for you, We are responsible for the tax platform, providing the core services that calculate taxes (sales tax and VAT) for all Amazon sales, physical and digital, globally and generate tax invoices for the same We thrive on providing the correct tax amounts to the customer at order time, and make sure audit records are stored safely to meet tax law requirements around the globe and generate tax compliant invoices for our customers Our challenges include staying on top of the complex and ever-changing global tax rates and laws as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be right, We are looking for software engineers who thrive on complex problems and relish the challenge of operating complex and mission critical systems under huge loads Our systems manage hundreds of millions of records, and respond to millions of service requests per minute Do you think you are up to the challengeOr would you like to learn more and stretch your skills and career The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations They must possess verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment They need to enjoy working closely with their peers in a group of very smart and talented engineers, We're looking for people who are smart and can get things done, though the following skill sets provide a good foundation for a quick ramp up to being productive in our Java, Linux and Oracle-based environment We're looking for a range of experience, from brilliant and motivated new college graduates to technical leaders with battle-tested wisdom, As a software development engineer on this team, you will play a pivotal role in the following: Work with the team to help drive business decisions Design, implement, test, deploy and maintain innovative software solutions to drive services optimisations, cost, and security, Use software engineering best practices to ensure a high standard of quality for all of the team deliverables Write high quality distributed system software Work in an agile, startup-like development environment, where you are always working on the most important stuff, Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language Bachelor's degree or equivalent Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI HYD 13 SEZ Job ID: A3034213 Show
Posted 1 week ago
1.0 - 4.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Description Amazon , Inc (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the worlds largest internet retailer Amazon , Inc seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices We operate retail websites in 15 countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history Amazon operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers, Advertiser Success Team (AST) assists with Onboarding new Advertisers and works on Optimizing accounts of existing Advertisers on SSPA or SA (Search Advertising) While Onboarding new Advertisers, we focus on providing a 1:1 personalized assistance in educating new Advertisers, setting them up for success On Optimization, we perform account level optimizations, which include editing KWs, ASINs, bids, budgets & new campaign creation aligned to Advertiser goals We are building a team of energetic and highly motivated Account Specialists who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business Working with new Advertisers, you will be responsible to help equip them to identify the Advertising business opportunity, review their product listings, create Advertising campaigns and help them adopt high value actions on their account to influence their success in Advertising You will work with a wide range of businesses to eliminate blockers to an advertisers success while driving greater commitment and results, We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Sr Specialist who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business Working with new Advertisers, you will be responsible to help equip them to identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising With existing advertiser, you will assist them to optimize their accounts tailor to their business goals Ensuring seamless execution of smart, effective campaigns, deliver to advertisers needs and assist in driving new and repeat opportunities for the business, To be successful in this role, one should have an experience of interacting with global clients (phone/email), be an effective communicator, quick to learn new tools and systems and flexible in the face of changes You play a key role on the account team, growing the business by being the customer expert, developing audience and optimization recommendations Our environment is fast-paced and requires someone who is comfortable working in a deadline-driven environment You will carry business goals and will be measured on key metrics aligned to the sales and account management teamsgoals You should have great attention to detail, solid deep dive ability and researching skills, strong judgment skills, ability to multi task (in terms of assisting multiple Advertisers with different issues at any one time) and more importantly, be customer obsessed Technically sound in online Advertising, one should possess excellent verbal & written communication skills and should be able to explain issues and paths to resolution to Advertisers quickly and efficiently You possess strong analytical ability, and will develop deep expertise in Amazons products and proprietary metrics to build winning campaigns and optimizing performance to derive insights and meet our advertisersneeds You also thrive in ambiguous situations, with exemplary stakeholder management and communication skills, helping you work across global locations, Core responsibilities include: - Provide Onboarding and Optimization support through 1:1 education and online trainings, along with setting up and optimizing campaigns for new and existing Advertisers Understand Performance Advertising and uses various tools and techniques to fix campaign set-up with a focus on improving and managing campaign performance and provide related campaign optimization support Provide input to improvise existing standard work instructions (SOPs) and ensures no deviations from the standard operating procedures Calling advertisers is a part of the job, however does not happen on a daily basis Candidate should be willing to get on regular/daily calls (scheduled/unscheduled) with advertisers to discuss the strategy to be followed for their accounts, Taking complete ownership for a portfolio of accounts Standard and High Value advertisers Open for communication via, phone, chat with internal and external stakeholders as customers, Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary Flawlessly executing end-to-end ad-optimization, liaising with key internal and external stakeholders Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions, provide feedback to the marketing and product development teams to improve advertiser experience Identify opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products Taking complete ownership for a portfolio of accounts Standard and High Value advertisers Open for communication via, phone, chat and others means with customers Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clientsKPIs Analyzing data trends and creating keywords lists, bids and budget suggestions; gathering and analyzing data at account/campaign/industry level Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance Preparing documents around best practices, SOPs and framework for innovations Identifying opportunities to improve Amazon Advertisings product based on customer feedback, data analysis, and feature gaps with competitive products Mentor new joiners and bring them up to speed with regards to program and process Basic Qualifications 2+ years of programmatic advertising experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Experience in omni-channel marketing, search engine marketing or search engine optimization Graduate Degree with Advanced German language skill (minimum B2 2 or above) Bachelors or Post graduate Degree (MBA) degree in Digital Marketing or related streams Proven work experience of 4-6 years in sales / marketing efforts (Performed role of an Individual Contributor for 2 years is an advantage) Prior experience of managing global clients along with owning up their individual performance goals Superior verbal and written communication skills as demonstrated by experience Advanced computer literacy especially in Microsoft Office applications Excel, Access, Word and PowerPoint Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Desire to work in a fast-paced, challenging and ambiguous environment An organized approach and a real team player who is willing to roll up sleeves, Preferred Qualifications Experience in e-commerce or online advertising MBA in Digital Advertising or other related Master's degree Experience in e-commerce, retail, Sales & Marketing or advertising Passion for online advertising and a track record of delivering outstanding results Experience interpreting data and making business recommendations Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously Experience in data analysis, either professional experience or through your education Google Ad Words / Bing Ads certification will be added benefit Advanced computer literacy especially in Microsoft Excel and SQL Experience in tools such as Salesforce is an advantage, Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Karnataka Job ID: A3037960 Show more Show less
Posted 1 week ago
1.0 - 5.0 years
7 - 11 Lacs
Chennai
Work from Office
Description We are looking for a dynamic and motivated Quality Assurance Engineer (QAE) to join the Amazon Payment Services team, As a Quality Assurance Engineer on Amazon Payment Services (APS) Team, you will collaborate with developers and product managers to identify unambiguous software requirements, understand all features and their implementation details Understand customer usage models and then develop and execute strategies to get that software into our customer's hands in an efficient and high-quality fashion Preferred candidate possesses a high level of coding aptitude combined with a demonstrated passion for Quality Assurance QAE's test features both manually and with automated tools Our QAE's are not just black box testers they understand the software internals, debug problems using log files, and write automated tests using a variety of frameworks QAE will also define and implement quality gates for code changes and deliver on the promise that user's experience will be continually maintained or improved QAE will develop high-quality test automation to drive lower operational costs and faster deployments QAE is expected to possess superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once and solve complex problems independently If you think you've got what it takes, apply today! We look forward to talking with you, Design and build the automated test frameworks and test suites for use in development and testing cycles Utilize innovative test technologies to develop a product's test automation strategy and relevant tools to Improve test efficiency Participating in design and code inspections and influence quality across various stages of SDLC Works on test frameworks, test tools, and test case automation for large components, applications, device software, or services, etc Analyze test logs; create test automation reports, co-ordinate with stakeholders, About The Team Amazon Payments Services (APS) processes millions of transactions every day across numerous countries and payment methods Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually We build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability We innovate to improve customer experience across the globe, with support for currency choice, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider this opportunity Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce, Basic Qualifications 4+ years of quality assurance engineering experience Experience in automation testing Experience in manual testing Experience as QA lead on medium to large sized projects Preferred Qualifications Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI MAA 15 SEZ Job ID: A3032485 Show
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in
Posted 1 week ago
4.0 - 6.0 years
7 - 12 Lacs
Mumbai
Work from Office
Description Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want low prices, vast selection, and convenience Amazon continues to grow and evolve as a world-class e-commerce platform Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world, About The Role Account Management As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US, The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team, You will engage directly with Amazons vendors and multiple internal teams to enable Amazons vendors growth on Amazon You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon In this role you will be focused on growing our business with Amazon vendor partners, Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendors business, Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach, Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Business Growth Success will be measured by the performance of your task and deliverables on input metrics, Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs, Possess the ability to manage and deliver against complex goals where strategy is not defined Able to make trade-offs between short term selling partner needs and longer term strategic investment, Identify new opportunities across a large number of brands, develop and execute project plans, Relationship Management Build and cultivate relationships with sellers in your teams portfolio along with internal stakeholders; be a trusted advisor and a business advocate, Monitor seller satisfaction survey results to investigate both positive and negative feedback trends Establish improvement plans and manage expectations with Account Managers as appropriate, Process Excellence Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon Spot areas of unnecessary process or inefficiencies and work to simplify, Identify, optimize, and scale improvements that can benefit a large set of customers, e-g driving efficiencies through tools and processes, simplifying SOPs, etc, working across multiple organizations Develop mechanisms to create accountability, Basic Qualifications Bachelor's degree Experience analyzing data and best practices to assess performance drivers 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Preferred Qualifications Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Karnataka A66 Job ID: A2929150 Show
Posted 1 week ago
0.0 - 2.0 years
4 - 7 Lacs
Nagpur
Work from Office
Department Psychology Salary 31,637 per year Grade Grade 5 Contract status Fixed term Hours of work Full-time Based at University of York campus Interview date 01/09/2025 Posted Date 17/07/2025 Apply by 10/08/2025 Job Reference 14218 Documents Job Description (14218) pdf (PDF, 344 53kb) Role Description Project and Department A highly motivated Research Trainee is sought for an ESRC-funded project on Word learning from childhood to adulthood, led by Dr Emma James in the Department of Psychology The two-year project aims to understand how word learning changes with development The successful applicant will work on experimental studies to identify the memory processes that underpin developmental differences in learning, and then track how they mature over adolescence, This role is well-suited to recent graduates with a desire to develop their research skills in a supportive academic environment Competitive applicants will have a strong interest in developmental psychology, relevant theoretical knowledge, and experience working with children and/or in schools Please note that employment will be subject to enhanced Disclosure and Barring Service (DBS) clearance for working in schools, The successful applicant will join Learn Lab York, based in the Department of Psychology The lab also benefits from strong connections with the Sleep, Language, and Memory and Developmental research groups The department has an active Early Career Researcher Forum, which offers additional networking and training opportunities, Role The successful applicant will contribute to the design of experimental studies that pinpoint developmental differences in word learning from mid-childhood to adulthood You will play a central role in collecting and processing data from classes of primary and secondary school children, as well as online with adults You will support the dissemination of project findings, both to our school research partners and to the academic community via journal articles and conference presentations You will also assist with the day-to-day running of lab activities, such as organising journal clubs, engaging community stakeholders in our research, and maintaining lab documentation, The role is expected to start on 1st October 2025, although a later start may be possible, Skills, Experience & Qualification Needed An undergraduate degree in Psychology, or in a related subject ( e-g , Education, Linguistics) with relevant research experience Ability to undertake academic research activities, e-g , recruiting and scheduling participants; preparing, setting up, conducting and recording the outcome of experiments; administering standardised assessments Excellent data management and quantitative analysis skills ( e-g in Research) Excellent written communication in order to contribute effectively to the production of research reports and publications Ability to communicate new and complex information effectively to a range of audiences Ability to work as part of a team and to work independently using own initiative Experience of working in a research setting Experience of working with children ( e-g , in primary or secondary school settings) Interview date: 1st September 2025 (via Zoom) For informal enquiries: Please email Dr Emma James (emma james@york ac uk) Condition of employment This role is exempt from the Rehabilitation of Offenders Act Consequently, all applicants will be asked to declare both unspent and spent convictions on their application form, Appointment of the successful candidate will be conditional on a Disclosure and Barring Service check, The University strives to be diverse and inclusive a place where we can ALL be ourselves, We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University, We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff #EqualityatYork Show
Posted 1 week ago
2.0 - 4.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Responsibilities: * Close deals with convincing power and strong communication skills * Collaborate with technical team on product demonstrations Identify and pursue potential clients through field visits, cold calls, and networking. Health insurance Annual bonus Food allowance
Posted 1 week ago
2.0 - 5.0 years
7 - 9 Lacs
Mumbai
Work from Office
IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Front Office Executive of the Orientation Centre (OC), you will be the first point of contact for all visitors, clients, and stakeholders. Your role involves managing the front desk, coordinating visitor experiences, and providing a warm and professional welcome to all guests. You will be responsible for maintaining a smooth and efficient operation of the front office while supporting administrative tasks and ensuring high-quality service. Key Responsibilities Greet and assist visitors in a friendly and professional manner Answer and direct incoming phone calls, addressing inquiries or directing to the appropriate department Maintain a clean and organized front desk and reception area Coordinate and manage visitor registrations, ensuring a seamless and pleasant experience Provide information about the Orientation Centre, its services, and facilities to visitors Guide visitors through the check-in process and ensure they are directed to their scheduled appointments or tours Assist with scheduling appointments, meetings, and tours for visitors and internal staff Maintain and update records of visitor logs, appointments, and correspondence Handle basic administrative tasks such as filing, photocopying, and managing office supplies Address and resolve visitor inquiries, concerns, or complaints in a professional manner Ensure visitors are comfortable and provided with necessary information or refreshments Collaborate with internal teams to provide timely responses to visitor queries or requests Liaise with housekeeping, security, and other departments to ensure the OC runs efficiently Provide feedback on visitor experiences and suggest improvements for enhancing service quality Coordinate events at JW/OC Reaching out to customers post visit for any further information/support where appropriate Key Attributes Proficiency in Microsoft Office (Word, Excel, Outlook) Familiarity with front office or reception management systems Fluency in English; knowledge of additional languages is a plus Positive attitude and professional demeanor Previous experience in the hospitality or corporate sector is preferred Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Bachelor’s degree or diploma in Hospitality, Business Administration, or a related field Experience: 4-6 years of experience in front office, reception, or customer service roles Skills: Excellent verbal and written communication skills Strong interpersonal and customer service abilities Organizational skills and attention to detail Strong problem-solving skills and ability to work independently Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Graduate Fresher/Experienced (2020+) Fluent English is a must Salary: 22k + upto 9k quarterly incentives Performance bonus, insurance, client perks Hinjewadi, Pune Night shifts, 2-way cab 2 rotational week-offs Apply : Wp/Call HR Gaurav - 9325399945 Perks and benefits Performance bonus, Health insurance, Client perks
Posted 1 week ago
7.0 - 9.0 years
5 - 5 Lacs
Kochi, Thiruvananthapuram
Work from Office
Role Proficiency: Collect information about cyberattacks and vectors attack groups new vulnerabilities and exploits and new campaigns and trends. Create of threat intelligence reports that communicate the results of the analysis - e.g. sharing information with decision-makers security officials senior corporate officials etc. Create innovative research reports. Mentor junior members of the team as well as assist the Team Lead. Outcomes: Independently monitor cyber security news from the clear deep and dark web on a daily basis. Keep up to date with industry news security threats outside of their network and the intentions of potentially threatening entities. Closely follow the documented process to ensure consistent and repeatable guideline to report about threats (finished intelligence). Ensure documentation included in ThreatConnect/ CDC as predefined / agreed standards. Learn from review process for continuous improvement. Communicate and report appropriately as per defined process. Measures of Outcomes: Case studies and value delivered to CyberProof/ externally (blogs webinars) as well as implementing new research types new analysis tools. Number of threat intelligence finished reports including threat landscape and asset-based intelligence Percent of security incidents opened based on the CTI analyst's reports. Adherence to process - validation formatting documentation improvement suggestion. Evidence of skill development including training certification etc. Outputs Expected: Collection: Work with OSINT sources. Use WEBINT techniques to collect and enrich intelligence data. Develop and maintain deep web sources. Processing and analysis: Analyse the threat data into a finished report including technical recommendations MITRE ATT&CK mapping and valid IOCs. Reach out to other SOC teams (DFIR TH L2 etc) for validating and enriching your intelligence. Complete documentation including annotation in ThreatConnect / CDC to ensure audit trail as per defined standards and quality requirements. In accordance with the defined process ensure that the defined reports are created and published to stakeholders. Support the team: Assist the team lead in ensuring quality of service across the team. Seek advice from senior members of the team when in doubt. Continuous Learning innovation and optimization : Ensure completion of learning program. Lead ideas that will help innovation and optimization of processes. Continually learn new technology and stay updated on cyber threats. Conduct new types of research and recommend topics for inclusion or upgrade team workflows. Skill Examples: User level skills in use of CDC ThreatConnect Sixgill IntSights VT Premium. Excellent logical problem-solving ability and analytical skills for intelligence processing and analysis Great oral and written communication skills. Ability to conduct presentation of finished intelligence to team members management clients. Ability to create innovative research reports (global trends cross clients collaboration with other teams in the company). Proficiency in data analytics tools - SQL BI reports. Proficiency in Python. Knowledge Examples: Knowledge Examples Understanding of cybersecurity threat landscape. Understanding of enterprise IT Infrastructure including Networks OS Databases Web Applications etc. Experience conducting research in the areas of WEBINT OSINT social media platforms and virtual HUMINT. Experience in gathering dark web intelligence. Training / Certification in Ethical Hacking etc. Additional Comments: Job Description - Threat Intelligence Analyst II - Cyber Security Experience- 12+ years Responsibilities: Focus on automation of threat hunting exercises, designated threat hunting projects, customer onboarding, build customer relation. Perform threat hunting on various enterprise assets by exploring and correlating large data sets resulting in timely notifications for customers. Enable and improve inhouse automation threat hunting projects that use Jupyter notebook, mysticpy etc Uncover novel attack techniques, monitor and catalogue changes in activity group tradecraft. Acquire new and leverage existing knowledge of attacker tools, tactics and procedures to improve the security posture of customers. Effectively engage and collaborate with partners in data science, and threat research to develop and maintain high-fidelity detection rules. Build or identify hunting tools and automation for use in the discovery of human adversaries You would be expected to support a 24/7 operation model that sometimes involves working in night shifts. Deep knowledge of the attacker landscape and rich telemetry from our sensors to perform root- cause analysis and generate custom s, ensuring that customers are well equipped to quickly respond to human adversaries identified in their unique environments. Skilled hunters harness the power of available telemtry / signals to quickly identify and report the latest human adversary behaviours, drive critical context-rich s, build new tools and automation in support of hunting objectives, and drive innovations for detecting advanced attacker tradecraft. Build strong cross team relationship with CTI, Detection engineering/UCM, automation, R&D and sales. Skilled working with extremely large data sets, using tools and scripting languages such as: Excel, SQL, Python, Splunk, and PowerBI. Preferred Qualifications: Bachelor degree preferred in Computer Science, Computer Engineering, Information Security. Knowledge ofoperating system internals, OS security mitigations & understanding of Security challenges in Windows, Linux, Mac, Android & iOSplatforms. Knowledge of kill-chain model, ATT&CK framework, and modern penetration testing techniques. Experience with reverse engineering, digital forensics (DFIR) or incident response, or machine learning models. Experience with system administration in a large enterprise environment including Windows and Linux servers and workstations, network administration. Experience with offensive security including tools such as Metasploit, exploit development, Open Source Intelligence Gathering (OSINT), and designing ways to breach enterprise networks. Additional advanced technical degrees or cyber security certifications such as CISSP, OSCP, CEH, or GIAC certifications. Required Skills Soc,Network Security,Cyber Security
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory ! Hiring for International voice 5 days working rotational shift Any UG/Graduate can apply Immediate joining salary for fresher upto 4LPA Excellent communication is required Call : HR Kowsalya @ 9880947912
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in
Posted 1 week ago
7.0 - 10.0 years
14 - 19 Lacs
Mumbai
Work from Office
About the Role We are looking for a passionate and experienced Internal Communications Manager with a digital-first mindset to manage the internal communications and engagement across the organization. This role demands a strategic thinker with a structured and hands-on approach to ideation, planning, and flawless execution. The position would be individual contributor role, and you will be responsible for end-to-end ownership of the employee social platform (Intranet), ensuring reach, impactful communication, increased platform adoption, and measurable employee engagement. You will act as a trusted advisor to leadership and cross-functional teams, translating business goals into compelling and meaningful internal communication initiatives. Key Responsibilities Internal Communication Strategy & Execution Design, implement, and manage the internal communications strategy aligned with business priorities and cultural goals. Create structured communication plans and campaigns to drive employee engagement, organizational alignment, and leadership visibility. Develop and maintain Standard Operating Procedures (SOPs) to streamline communication processes and ensure operational efficiency. Intranet Platform Management End-to-end management of the Internal Social Platform (Intranet) including content strategy, execution, platform operations, user experience, and continuous improvement. Own and maintain the intranet content calendar, driving timely, relevant, and engaging content that promotes traffic, interaction, and collaboration. Define and track KPIs for platform performance, analyze engagement metrics, and generate regular reports and actionable insights. Lead initiatives to increase platform adoption and peer-to-peer interaction across levels and functions. Stakeholder & Agency Collaboration Act as a communication partner to internal teams and leadership, understanding their needs and crafting impactful messaging. Manage relationships with creative agencies – including briefing, coordination, and quality control – to ensure timely and effective campaign delivery. Establish a regular cadence and coordination rhythm with platform vendors for smooth platform functioning and feature optimization. Governance & Brand Consistency Ensure governance, consistency, and alignment in tone, voice, and branding across all internal communication touchpoints. Maintain a feedback loop with stakeholders to gauge impact and continuously refine internal campaigns and communication assets. What You Bring: Experience and Expertise Experience in Internal Communication / Employee Engagement is must with 8 - 10 years of work experience Demonstrated success in strategizing and executing internal communication initiatives in medium to large organizations. Proven expertise in managing digital internal platforms (e.g., SharePoint, Yammer, Workplace by Meta, or similar). Experience working with cross-functional teams, creative agencies, and senior leaders. Strong background in content development – from ideation to delivery – across digital and non-digital internal channels. Mandatory Skills Strong understanding of internal communication best practices, employee engagement, and organizational culture. A digital-first approach to communication strategy and execution. Expertise in managing and analyzing internal communication tools/platforms and engagement dashboards. Highly structured thinking, with a process-driven mindset for ideation, planning, and reporting. Exceptional verbal and written communication skills. Strong project management skills with attention to detail and the ability to manage multiple priorities.
Posted 1 week ago
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