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0.0 - 4.0 years

0 - 0 Lacs

agartala, tripura

On-site

Job Description Join Pravat Behera Company as a Customer Care Executive in Agartala and take the first step towards a rewarding career in customer service. As a Customer Care Executive with Pravat Behera Company, you will be integral to our BPO/Customer Care team. This part-time position offers both day and night shifts and is perfect for individuals who excel in a dynamic environment and are committed to delivering exceptional customer service. In this role, you will handle customer inquiries, resolve issues, and ensure a positive customer experience. Your responsibilities will include managing communications via phone, email, and chat, and maintaining high standards of service. With Pravat Behera Company, you will have the opportunity to grow professionally and contribute to our goal of outstanding customer satisfaction. Responsibilities - Handle Inquiries: Manage customer inquiries through various channels such as phone, email, and chat for Pravat Behera Company. - Provide Information: Offer accurate and helpful information regarding products, services, and company policies. - Resolve Issues: Address and resolve customer complaints and issues in a timely manner. - Maintain Professionalism: Uphold a high level of professionalism and empathy in all customer interactions. - Build Relationships: Foster positive relationships with customers to enhance their experience with Pravat Behera Company. - Follow Protocols: Adhere to communication scripts and guidelines to ensure quality service. - Collaborate Internally: Work with internal teams to escalate and resolve complex customer issues. - Keep Records: Document customer interactions, transactions, comments, and complaints accurately. - Update Knowledge: Stay informed about Pravat Behera Company products, services, and procedures to provide accurate support. - Shift Flexibility: Adapt to working both day and night shifts, as needed for the part-time role. Requirements - Educational Qualification: Minimum 12th Pass for the Customer Care Executive role at Pravat Behera Company. - Experience Level: Freshers are welcome; prior experience in a customer service role is advantageous. - Communication Skills: Strong verbal and written communication abilities are essential. - Problem-Solving: Effective problem-solving skills to handle and resolve customer issues. - Customer Focus: A customer-centric attitude and dedication to providing high-quality service. - Adaptability: Ability to work flexible hours, including day and night shifts. - Teamwork: Capacity to work collaboratively with internal teams to address complex issues. - Professionalism: Demonstrated professionalism and empathy in customer interactions. Benefits - Competitive Salary: Earn a competitive salary ranging from 12,500 to 25,000 per month with Pravat Behera Company. - Flexible Work Hours: Part-time employment with flexible shift options, including day and night shifts. - Skill Development: Gain valuable experience and enhance your skills in a customer-focused role. - Supportive Environment: Work within a supportive team atmosphere at Pravat Behera Company, with opportunities for career advancement. Apply today to become a part of Pravat Behera Company as a Customer Care Executive and start a fulfilling career in customer service. We look forward to your application!,

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2.0 - 6.0 years

0 Lacs

telangana

On-site

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. You will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. You will build effective relationships with associates, peers, and supervisors to develop a high-performing team. In addition, you will analyze reporting and business trends to make strategic decisions that drive results. You will directly supervise the business, ensuring and maintaining high-quality standards. It is essential to consistently assess and provide ongoing performance feedback to all levels of team members. To qualify for this position, you should have a minimum of a high school education or equivalent. You should also possess 2+ years of retail or equivalent management experience. Strong verbal and written communication skills are a must for this role.,

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11.0 - 15.0 years

0 Lacs

kolkata, west bengal

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. You should have experience in contact centers and be able to handle daily tasks through various forms and mediums of communication, whether written, verbal, or via phone. Prior experience in Contact Center transformation is essential to succeed in this role. Meeting quality and productivity targets within defined timelines to ensure Service Level Agreements (SLAs) are crucial to avoid penalties due to SLA misses. Accuracy in task completion is a key requirement, and you should demonstrate analytical capabilities in your work. Adherence to established policies, procedures, and compliance is necessary to achieve a satisfactory audit rating. Knowledge of ITES/BPO/KPO/Customer Service/Operations is expected, along with transformation and QA skills in Contact Center operations. Proficiency in the English language is essential, and exposure to the business domain is an added advantage. Excellent grasping abilities to understand various processes, along with strong team player skills and effective verbal and written communication, are important traits for this role. You should be willing to work in a 24/7 environment, adhere to the company's service agreement norms, and have the flexibility to work on holidays and weekends. Commitment, focus, adaptability, and strong numerical skills combined with a positive attitude and attention to detail are required to succeed in this challenging work environment. Seeking feedback for self-improvement, ability to work under high pressure, and passing thorough background and reference checks are part of the job expectations. The primary skills required include Customer Service Associate/Customer Care Representative roles, while secondary skills involve active listening, adaptability, problem-solving, stakeholder management, and teamwork. Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world. With a diverse team of over 340,000 members in more than 50 countries, Capgemini delivers end-to-end services and solutions leveraging AI, cloud, and data capabilities. With a focus on client needs and industry expertise, Capgemini aims to unlock technology's value and create a positive impact on enterprises and society.,

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1.0 - 5.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

As a Customer Support Executive at Phykon, you will be responsible for leading a team of customer support representatives to deliver exceptional service and after-sales support. Your role will involve managing the customer service process, resolving complaints efficiently, and ensuring the team adheres to established policies and procedures. You will also play a key role in training sessions, monitoring performance, and maintaining a positive work environment. To excel in this position, you should possess a Bachelor's degree in any field and have 1-3 years of experience in customer support. Strong leadership skills, effective communication abilities, and familiarity with CRM systems are essential for this role. Additionally, proficiency in computer skills and knowledge of mediation and conflict resolution techniques will be advantageous. Join Phykon in our mission to provide top-notch customer service by applying your expertise and skills as a Customer Support Executive. Become a valuable member of our dynamic team and contribute to our commitment to excellence in customer support. Take the first step towards an exciting career opportunity by applying now!,

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2.0 - 6.0 years

0 Lacs

thane, maharashtra

On-site

As an Executive Assistant to the COO, you will be responsible for managing data, including data extraction, MIS reports, data analytics, and dashboards. Your role will involve consolidating data and creating various reports and dashboards using Advanced Excel formulas. Additionally, you will be in charge of managing and maintaining the calendar, scheduling meetings, appointments, and travel arrangements for the COO. You will provide support as needed to ensure the smooth functioning of tasks and operations. Your excellent communication skills will be essential as you liaise with internal departments and share MIS reports and dashboards with senior management on a daily basis. Handling confidential information with discretion and professionalism is a key aspect of this role. The ideal candidate for this position should be a graduate with proficiency in Microsoft Office applications, particularly Word and Excel. Good interpersonal skills, a data analysis orientation, and a result-oriented approach are crucial. You must be capable of managing multiple tasks efficiently while demonstrating strong verbal and written communication skills. This full-time, permanent position is based in Wagle Estate, near ESIC (Kamgar) Hospital, Thane (W), at the Dmart Head Office. The benefits include health insurance and Provident Fund. The work schedule is during day shifts from Monday to Friday, with in-person work required. If you are interested in this opportunity, please share your updated resume at prasanna.dalvi@dmartindia.com.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You are an experienced and dynamic AI & Building Energy Modeling Product Manager responsible for leading the development and management of cutting-edge AI-driven solutions in the field of building energy modeling and sustainability. Your role requires a unique blend of expertise in AI/ML technologies, building energy modeling, and product management. You should possess strong technical skills, a passion for sustainability, and the ability to drive product strategy and development in a fast-paced environment. Your responsibilities include staying up-to-date on AI and Building Energy modeling and industry trends, applying this knowledge to inform product strategy, acting as a domain expert from Building Energy and HVAC domain, driving clear product definition and roadmap to achieve business goals, collaborating closely with AI/ML researchers, engineers, data analysts, annotators, and other product managers, deeply understanding customer needs and priorities, defining and tracking metrics to measure product quality and business impact, and ensuring AI products meet legal and ethical standards by working with legal and compliance teams. Qualifications required for this role include a bachelor's or master's degree in architecture, engineering, or a related field, along with a minimum of 2+ years of relevant experience in building energy modeling and simulation. Proven experience within a similar role dealing with Green Building, Sustainability strategies, Energy strategies, Energy modeling, and assessment is necessary. Strong technical skills and knowledge of building energy codes and standards, hands-on experience on IESVE/HAP/Design Builder, knowledge of using other software such as Energy Plus or eQuest, BEMP, CEM, or equivalent credentials, basic understanding of AI/ML concepts, capability of coding using Python, capability to perform market and competitive analysis in AI, familiarity with project management methodologies (Agile, Scrum), and the ability to work independently and as part of a team are also required. Furthermore, you will have the opportunity to work with a dynamic and innovative IT organization, experience a collaborative and supportive work environment, and benefit from professional growth and development opportunities. As a candidate, you should have a good understanding of different marketing techniques, familiarity with marketing applications (e.g., CRM tools, online analytics, and Google AdWords), a passion for the marketing industry and its best practices, excellent verbal and written communication skills, and skills in written & oral communication, objection handling, pitching value proposition, and preferably some knowledge of the valve industry and HVAC. Qualifications such as a bachelor's degree in Mechanical or a related discipline, BBA/MBA in Marketing, being a self-motivated and extrovert individual with a strong work ethic and a desire for continuous learning are also recommended.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You are seeking an organized and detail-oriented Secretary with over 2 years of experience to provide administrative support to your team. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment. Your responsibilities will include performing general clerical duties such as answering phones, managing correspondence, and filing documents. You will be responsible for scheduling and coordinating meetings, appointments, and travel arrangements for team members. Additionally, you will prepare and maintain reports, presentations, and other documents as required, assist in organizing company events and meetings, and maintain office supplies inventory. Supporting the team with research and data entry tasks, ensuring confidentiality of sensitive information, and providing a welcoming environment for visitors and clients are also part of your role. You will collaborate with other departments to facilitate smooth operations. To qualify for this position, you should have a minimum of 2 years of experience as a Secretary or in a similar administrative role. Proficiency in Microsoft Office Suite and office equipment is required, along with strong verbal and written communication skills, excellent organizational skills, and attention to detail. This is a full-time position, and the work schedule is on the day shift. A Bachelor's degree is preferred, and a total of 3 years of work experience is also preferred. Proficiency in English is preferred, and the work location is in person.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Sales Development Representative, you will have the exciting opportunity to market market-leading and innovative products and services. You will be part of a hyper-growth rocket ship with an amazing culture and colleagues, working alongside an almost all-women GTM team. Your key responsibilities will include sourcing new sales opportunities by understanding customer needs and requirements. You will be responsible for routing qualified opportunities to the appropriate sales executives for further development and closure, ensuring monthly targets are achieved. Researching accounts, identifying key players, and generating interest will be part of your daily tasks. Additionally, you will maintain and expand the database of prospects and team up with partners to build pipelines and close deals. When necessary, you will also be expected to perform effective online demos to prospects. To excel in this role, you must possess excellent communication and writing skills in English. Proven B2B (business-to-business) experience, as well as inside sales, sales, and business development experience, are required. A strong phone presence, excellent verbal and written communication skills, the ability to articulate thoughts, and ask the right questions are essential. Moreover, you should have strong listening and presentation skills. An MBA or a technical sales background will be advantageous, and experience in SAAS technology products is a plus. If you are a dynamic and driven individual looking to contribute to a high-growth environment with a focus on innovation and collaboration, this role is perfect for you. Join us in showcasing our cutting-edge products and services to the market and be part of a diverse and talented team dedicated to success.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

You are a dynamic and articulate Media Communication Architect with a background in architecture and a flair for communication. You will bridge the gap between our design practice and the media world, ensuring that our work is represented accurately and compellingly across various platforms. Your key responsibilities will include serving as the primary point of contact between our firm and media/publication houses. You will monitor and respond to emails from journalists, editors, and media professionals, as well as draft and tailor content, press responses, and write-ups according to media queries and publication guidelines. You will also coordinate with publishing houses for interviews, editorial content, and feature requests, while keeping the leadership team informed about upcoming interviews, press events, and publication timelines. Additionally, you will assist in preparing communication material such as press kits, bios, and project summaries, ensuring timely follow-ups and alignment with publishing schedules. Collaboration with internal design teams to gather relevant content and visuals when needed will also be part of your role. To be successful in this role, you should have a Bachelor's degree in Architecture or a related field, excellent verbal and written communication skills, and a strong understanding of architectural language. You should be able to translate complex design ideas into accessible content. Prior experience in media relations, PR, or communications is a plus, and being highly organized with good time management skills will be beneficial.,

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1.0 - 3.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Summary Credilio is looking for a sharp, resourceful, and digitally native Social ORM Executive to own our brand reputation across public platforms. This role goes beyond just listening and responding - we want someone who can shape narratives, nudge conversations, and plant the right signals across all online touchpoints. From app reviews to Reddit threads, youll be our front line and first impression. This is a high-impact opportunity to build our ORM function from the ground up. You wont just be managing a process - youll be defining it Principal Duties/Responsibilities ? Reactive ORM ? Monitor, track, and respond to user comments and reviews across: ? Play Store and App Store ? Social media platforms (YouTube, Instagram, X, Facebook, LinkedIn, etc.) ? Google Reviews ? Public forums like Reddit, Quora, MouthShut, etc. ? Respond promptly with helpful, brand-aligned replies that resolve concerns and reflect empathy. ? Escalate critical feedback or potential crises internally with urgency and context. ? Maintain response SLAs and sentiment quality benchmarks. ? Proactive ORM ? Actively seed relevant user conversations or FAQs on forums, reviews, and discussion threads - either via direct user coordination, internal stakeholders, or partner/influencer content. ? Collaborate with the marketing team to initiate and populate positive reviews or experiential posts on key platforms. ? Propose and help execute influencer-driven content that can contribute to reputation building. ? Identify and fill narrative gaps (e.g. missing product clarity, misconceptions, user hesitations) ? through targeted engagement across channels. ? Build reusable content banks for proactive replies, templated engagement, and insight-led ? Storytelling ? Cross-Functional Coordination ? Liaise with: Customer Support teams to understand and address common user complaints. ? Product/tech team for resolution on app bugs or feature issues flagged in reviews. ? Marketing team to maintain consistent tonality across ORM responses. ? Compliance/Legal teams to manage sensitive cases or regulatory language needs. Required Skills and Knowledge ? 12 years of experience in ORM, digital engagement, or social media response roles. ? Excellent written communication with a flair for contextual and human replies. ? Familiar with ORM and social monitoring tools. ? Comfortable engaging across high-traffic forums like Reddit and Quora, not just social media. ? Bonus: Prior experience in fintech, financial services, or app-based consumer brands Required Experience /Qualifications ? Graduate/Post graduate with 1 to 3 years of relevant work-ex. ? Prior experience of working with Fintech Platforms will be helpful Location: Andheri Show more Show less

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3.0 - 4.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Description Inventory Trust team (SPIV) works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store Our mission is to safeguard our store from bad inventory and bad actors concealing their identities To accomplish this mission, we withhold funds from bad actors, deny our fulfillment network to bad actors as a means to scale their abuse and ensure that counterfeit/illegal inventory is destroyed, prevent Seller credit abuse, identify and disrupt bad actor spare accounts, and generate insights to help SPS understand where bad actors are prioritizing their efforts, If we successfully achieve our vision, then Bad Actors will stop committing misconduct on Amazon While we obsess over customers, we specialize in obsessing over bad actors to identify their friction points and multiply them exponentially in ways that dont impact good sellers Our vision is to ensure Bad Actors never receive a dollar from selling on Amazon and abusing our policies This is done with minimal friction for good sellers, clearly communicated policies, and accurate calculations, We are looking for an experienced Manager to lead multiple teams and own complex projects, take high judgement decisions and support Org level goals In addition to making the right decisions, the candidate will need to be able to use basic SQL knowledge, write papers and use data as evidence to convince/influence key stakeholders, Lead and support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues, Own and/or manage projects designed to improve operational and process efficiency This will include accessing and analyzing data and working extensively with external teams, Stakeholder Collaboration: Collaborate with cross-functional teams, including Legal, ACES, Tech, PXT, and Operations, to integrate risk management practices, Continuous Improvement: Stay updated on industry trends, regulatory changes, and best practices to continuously improve risk management strategies, Customer Experience & related processes, Project Management: Develop scalable and effective mechanisms for reviewing, managing, and reporting on product/program roadmaps, Documentation: Own the annual strategic planning cycles OP1/OP2 in partnership with senior leaders Drive key reporting mechanisms inclusive of monthly goal updates and recurring business reviews, Use high-level judgment to own our most complex enforcement decisions, Conducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and impact analysis, Identify and develop appropriate data sources and elements which contribute to risk-based assessments, Experience working in or supporting a fast-paced operations environment, Perform operational deep dives on compliance-related processes and systems Understand business processes, regulations and controls, work with partners to identify root cause of issues, Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and escalations, Analyze existing policy and process gaps, and develop solutions to close them, Basic Qualifications 5+ years of people management experience, working in risk, fraud or compliance organizations, Bachelor's degree required, Preferred Qualifications Experience with SQL , Excel and business review documents, Demonstrated written communication skills able to write, clearly and succinctly, 7+ year Experience working in risk, fraud or compliance organizations, Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases, Ability to work with all levels of Associates and Managers and work effectively in a team environment, Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI BLR 14 SEZ Job ID: A3037125 Show

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2.0 - 5.0 years

12 - 16 Lacs

Bengaluru

Work from Office

Description Global Finance Solutions (GFS) is looking for a Business Analyst II (Level 5) responsible for the development and the implementation of Business Intelligence and analytics in the Finance functions GFS is a finance department that manages the accounting, reporting and analysis work for global finance teams in Amazon GFS FP&A services management-reporting activities, is a key contributor in planning, budgeting & forecasting activities, leverages data analytics and visualization to drive standardization & automation on projects, and develops plug and play tools for Finance teams, The business analyst is responsible for deriving deep insights about various business functions and driving continuous improvement using data They should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root of the problems They will work closely with program managers and business teams to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, scope out automation opportunities and most importantly work with different stakeholders to drive enhancement of existing processes over time, Collaborate with PPT Analysts, BI Engineers and Business stakeholders to design, develop influence operational best practices for reporting and analytics Bring an analytical and consulting mindset to look at existing processes, programs and develop strategies to improve business performance and mitigate risk Ideate and develop analytics to spot trends & outliers, create scenarios and develop forecasts, generate insights through predictive analytics Perform data related activities data discovery, cleaning, engineering, analysis & visualization on multiple technology stacks, to improve operational & business outcomes Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format Participate in business requirements discussion and translate functional requirements into detailed systems design documents Effectively communicate status, issues, and escalations to leadership and business stakeholders Basic Qualifications 3+ years of tax, finance or a related analytical field experience 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc) and data visualization tools such as Tableau experience Experience defining requirements and using data and metrics to draw business insights Experience making business recommendations and influencing stakeholders Preferred Qualifications Experience in creating requirements documents and process flows Experience conducting large scale data analysis to support business decision making Verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Be self-driven, and show ability to deliver on ambiguous projects with incomplete or dirty data, An ability and interest in working in a fast-paced and rapidly-changing environment Advanced ability to draw insights from analysis supported by data and clearly communicate them to the stakeholders and senior management as required Be self-driven, and show ability to deliver on ambiguous projects with incomplete data Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Karnataka Job ID: A3014698 Show

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2.0 - 6.0 years

4 - 8 Lacs

Noida

Work from Office

Description Company Overview: When it comes to IT solution providers, there are a lot of choices But when it comes to providers with innovative and differentiating end-to-end service offerings, theres really only one: Zones First Choice for IT TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook, Position Overview Zones LLC has footprint in 100+ countries Through its offices and Strategic Partners in APAC region, Zones fulfils global requirements of some of its most demanding customers within the prescribed SLAs, Co-ordinate and manage expectation with Zones Offices and APACs Strategic partners Provide business intelligence through reporting and analysis of key metrics Drive issue resolution and focus on operational excellence Facilitate new customer on-boarding, large customer engagements and new program on-boarding Liaison with personnel both within and outside the organization Primary point of contact for Accounts APAC activity Responsibilities And Essential Job Functions Good understanding of customers expectations and translating it to Zones Office and Strategic Partners POC in APAC region during onboarding Be a watchdog and ensure that service is being delivered within agreed SLAs as prescribed in Master Service Agreement across all geographies Work with Global OEM team wherever required to provide traction Add/Remove products and update prices as part of Catalog Maintenance Create, maintain and update Account Mapping for each country Highlight to Global KAM team the count and exceptions encountered while processing orders such as negative margins, bill and hold maintenance and stock concerns on daily basis Act as a liaison to remove obstacles, manage escalations, facilitate delivery of service to customers and address issues impacting sales teams Manage account specific mailbox and take appropriate actions Participate in weekly sync calls with Global Engagement team to facilitate communications, continuous improvement, and/or alignment of support Review processes to streamline efficiencies and impact on cost, delivery, service, and other metrics, Design reports which can be sliced and diced to provide updates related to Sales, Purchase, Inventory and ETAs What youll do as the (APAC Co-ordination) The requirements listed below are representative of the knowledge, skill, and/or ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, Skillset Required Written: Successfully prepare written communication Candidate should be able to enter large quantity of data from single/multiple source in a prescribed format at the required level of accuracy Chosen candidate would also be required to provide written communication to various stakeholders so as to direct them as to what is required of them to facilitate the fulfilment of order Verbal: Have a neutral accent (no MTI) Have good articulation and should be able to manage escalations in a professional manner Excel: Should have the ability to create Template which captures data and reports it out in a meaningful way to stakeholders Should know vlook Up and Pivots Know Macro would be an advantage Computer Skills: Candidate must be proficient in MS Office or Google Workspace Education/Certification What you will bring to the team: Graduate Any Specialization Experience in working in offshore/outsourced environment, sales, business operations, or marketing related role with project coordination is preferred Ability to communicate effectively with all levels of business, Experience with management of change Interpersonal Awareness Excellent organizational skills and process expertise Ability to work in a fast paced environment and meet aggressive deadlines Demonstrated excellence in customer service and account management Ability to develop and implement creative solutions and influence others in their adoption, Strong analytical, problem solving, and decision making skills Deep understanding of business models and ability to drive behavior to support revenue goals Zones offers a comprehensive Benefits package, While were committed to providing top-tier solutions, were just as committed to supporting our own teams We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring into our business Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, and flexible leave policy to balance their work life, At Zones, work is more than a job it's an exciting career immersed in an inventive, collaborative culture If youre interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability, Show

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1.0 - 5.0 years

3 - 6 Lacs

Mumbai, Navi Mumbai, Pune

Work from Office

We are hiring for an international Chat || Blended|| Voice processes in Pune. Call : +91 7796671011 || 7796651011 || 9420115156 As a Customer Services Advisor, youll deliver high-quality, customer-focused support via live chat, addressing billing, products, services, and technical queries. Youll own customer interactions from start to finish — resolving issues, providing accurate information, and converting moments of truth into moments of delight. Key Responsibilities * Handle inbound customer queries (billing, rate plans, service activations, credits, complaints) via live chat. * Understand and assess customer needs, responding clearly and concisely. * Maintain warm, professional relationships while achieving efficiency and sales targets. * Contribute to profitability through upselling and cross-selling. * Follow schedules, adhere to compliance, and maintain work ethics. * As you gain experience, expand your role and skill set to support wider business requirements. Skills & Competencies * Excellent verbal and written communication. * Strong listening and objection handling abilities. * Persuasive, diligent, and solution-focused. * Team player with a collaborative approach. * Skilled in MS Office and adept with live chat platforms. * Experience in customer service or the telecoms industry required. * Upselling or proactive sales experience on live chat is mandatory. Call : +91 7796671011 || 7796651011 || 9420115156

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0.0 - 1.0 years

5 - 8 Lacs

Gurugram

Work from Office

Job Description Summary GE Healthcare is a global leader in medical technology, pharmaceutical diagnostics, and digital solutions We empower clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications, and services, supported by our Edison intelligence platform We are dedicated to fostering an inclusive culture of respect, transparency, and integrity Our mission is to improve lives in the moments that matter Join us to turn ideas into world-changing realities and be part of an organization where every voice makes a difference (https:// gehealthcare in/) GE HealthCare is a leading global medical technology and digital solutions innovator Our purpose is to create a world where healthcare has no limits Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world, Job Description Roles and Responsibilities: Maintain all models specific to Multi-Modality Imaging Equipment in the assigned area, Troubleshoot complex multi-symptom problems at the system level, Complete all administration tasks on time, Ensure timely completion of FMIs (Field Modification Instructions) and PMS (Preventive Maintenance Service) inspections documentation for assigned accounts, Develop conceptual knowledge of professional discipline, including support roles with specialized expertise or technical knowledge, Understand how your team's work contributes to the business area, Resolve issues using established procedures, consulting with supervisors or senior team members for issues outside defined instructions, Collaborate with others to solve issues, develop strong customer relationships, and serve as the interface between customers and GE, Required Qualifications & Eligibility Criteria A fulltime bachelors degree in engineering with a specialization in EEE or ECE, from a AICTE approved or govt accredited university, Candidate graduated or graduating in 2024 or 2025 respectively, with an aggregate of 70% or 7 0 CGPA Applicants shouldnt have any backlogs, Proficient subject matter knowledge of Electronics and Electrical, Willing to travel as assigned and / or attend the client service needs, under minimal supervision, Desired Characteristics Proficient verbal and written communication skills, Client & service focused, Inclusion and Diversity GE Healthcare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law, We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity, Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support Additional Information Relocation Assistance Provided: No Show

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3.0 - 6.0 years

6 - 10 Lacs

Bengaluru

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Job Description Summary Develop and maintain systems, rules, and processes to ensure fulfillment of internal and external requirements Ensures that projects and products are capable and will meet specified standards (Preventive) Impacts quality of own work and the work of others on the team Focused on execution of standard enabling activities/provision of advice subject to policy and work routines within an enabling discipline There may be some latitude to rearrange the sequence to complete task/duties based on changing situations, Job Description GEHC ONLY Creates a Quality culture by driving compliance activities around a specific product, site or region This includes being responsible for the total quality management system for the business and driving Quality metrics Ensures quality and regulatory compliance while driving process effectiveness and efficiency Represents GE Healthcare to external agencies and champions the evolution of the quality culture which includes executing and driving quality objectives, metrics, reporting and operating mechanisms, Developing in-depth knowledge of a discipline Uses prior experience and acquired expertise to execute functional policy/strategy, A job at this level is likely to be an individual contributor, with proven interpersonal skills Communication with direct colleagues and the business about design and coordination services rendered Provides informal guidance to new team members Explains complex information to others in straightforward situations, Impacts projects, processes and procedures in own field The role operates with some autonomy, but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures Activities require professional judgment, but may require more senior levels of guidance, Utilizes technical expertise and judgement to solve problems Leverages technical skills and analytic thinking required to solve problems May use multiple internal sources outside of own team to arrive at decisions, Required Qualifications This role requires advanced experience in the Quality & Healthcare Quality Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience), Minimum 5+ years in Healthcare Quality and Regulatory Desired Characteristics Good Knowledge on Medical Device Standards and Regulations Qualified internal auditor (ISO 9001, ISO 13485) Strong oral and written communication skills Demonstrated ability to analyze and resolve problems Ability to document, plan, market, and execute programs Established project management skills, Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law, We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity, Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support Additional Information Relocation Assistance Provided: No Show

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2.0 - 6.0 years

4 - 8 Lacs

Mumbai

Work from Office

Are you passionate about coding and eager to work on cutting-edge projects A US-based client is looking for experienced developers with strong JavaScript or TypeScript skills to join their dynamic team This role offers the opportunity to collaborate with global companies on AI-driven solutions, tackle complex challenges, and continuously enhance your skills in a fast-paced environment, What Youll Do Write clean, reusable, and maintainable code, Participate in code reviews to ensure high-quality standards, Develop scalable, modular web applications with a focus on security and stability, Collaborate with teams to build advanced AI-driven solutions, Deliver well-structured and documented code, What Were Looking For Open to applicants of all levels, from junior to industry experts, Bachelors or Masters degree in Computer Science, Engineering, or equivalent experience, Strong understanding of ES6 and frameworks like NodeDotjs or React, Knowledge of front-end, back-end, or full-stack development, Interest in building scalable, secure web applications with clean architecture, Good spoken and written communication skills in English, Nice To Have Familiarity with additional frameworks like VueDotjs, Angular, or NestDotjs, Understanding of software quality assurance and test planning, What We Offer Work with leading experts worldwide and expand your professional network, This is a contractual remote work opportunity without traditional job constraints, Competitive salary based on global industry standards, Exposure to innovative projects at the forefront of technology, Interview Process Shortlisted developers may be asked to complete an assessment, If you clear the assessment, you will be contacted for contract assignments with expected start dates, durations, and end dates, Some contract assignments require fixed weekly hours, averaging 20/30/40 hours per week for the duration of the contract assignment, Show

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3.0 - 8.0 years

8 - 12 Lacs

Nashik

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Job Description Some careers open more doors than others, If youre looking for a career that will unlock new opportunities, join HSBC and experience the possibilities Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further, Global Asset Management Global Asset Management, the investment management business of the HSBC Group, serves HSBCs worldwide customer base of retail and private clients, intermediaries, corporates and institutions invested in both segregated accounts and pooled funds Global Asset Management fulfills its purpose of connecting HSBCs clients with investment opportunities around the world through an international network of offices, delivering global capabilities with local market insight, We are currently seeking an experienced professional to join the AMIN Sales & Distribution team, The role is responsible for managing the distributor channel network (viz Banks, National Distributors and IFAs) to ensure high mind share for our products through innovative promotional schemes and deliver aggressive sales budgets, Key Responsibilities Manage key focus distributors across Banks including Wealth and Personal Banking Segment & National Distributors Work closely with Group Distribution entities to strengthen the network Build new distribution channels and penetration opportunities within the IFA segment, Focusing and developing new areas in terms of business expansion, identifying potential counters to increase market share, Develop & own Regional level relationships based out in the region, Manage key institutional clients in the market Demonstrate the right behaviors by doing business the right way and live by HSBC values, The role at times requires a direct interface with the client A mature person with the ability to promote & sell and discuss the markets with ease would be an ideal fit, Requirements The successful candidate for this role will need to possess the following skills and experience: A good understanding of mutual fund products, Strong selling skills & commercial acumen Good verbal and written communication, leadership and interpersonal skills The inclination to work in a client facing, sales role Ideally a post graduate with at least 6 10 years of experience; AMFI certification is desired Candidates who do not meet the experience / educational qualifications but have a passion for mutual fund sales are also welcome to apply Valid NISM certification, The location for this role is Nashik , India Additional Information : Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required, Useful Link Link to Careers Site: Click HERE Youll achieve more when you join HSBC, HSBC is committed to building a culture where all employees are valued, respected and opinions count We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment, Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website, Issued by HSBC Global Asset Management (India) Private Ltd Show

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0.0 - 1.0 years

4 - 7 Lacs

Vijayawada, Visakhapatnam, Guntur

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Job Description Summary Customer facing role to enhance PDX coverage in assigned territory based out in Kurnool Sales Trainee would be focusing on business development in territory, enhancing profitability with improved Product mix, strengthening channel for customer service besides driving marketing campaigns and regular customer coverage, GE HealthCare is a leading global medical technology and digital solutions innovator Our mission is to improve lives in the moments that matter Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world, Job Description Job Description Roles And Responsibilities within a geographic area responsible for selling product(s), services, parts, solutions, or projects Broadening knowledge of own sales territory, product lines, markets, sales processes or customer groups to execute policy/strategy Still acquiring higher level knowledge and skills, Basic understanding of key business drivers; uses this understanding to accomplish own work Good understanding of how work of own team integrates with other teams and contributes to the area, May have some autonomy to make decisions within a defined framework Resolves issues in situations that require commercial knowledge and judgment within established procedures Consults more senior team members for issues outside of defined instructions/parameters, A job at this level requires good interpersonal skills Communication with direct colleagues and the business about design and coordination services rendered For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE Explains technical information to others, Required Qualifications This role requires 2+ years of experience in Sales in Radiology and Cardiology segment, Knowledge level is comparable to a Bachelor's/Master's degree from an accredited university or college Desired Characteristics Strong oral and written communication skills Ability to document, plan, market, and execute programs, Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law, We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity, Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support, Customer facing role to enhance PDX coverage in assigned territory, Sales Trainee would be focusing on business development in territory, enhancing profitability with improved Product mix, strengthening channel for customer service besides driving marketing campaigns and regular customer coverage, GE HealthCare is a leading global medical technology and digital solutions innovator Our mission is to improve lives in the moments that matter Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world, Additional Information Relocation Assistance Provided: No Show

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0.0 - 1.0 years

1 - 4 Lacs

Surat

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Qualification BE (CSE/IT)/ b-tech(CSE/IT)/ MCA/ ME(CSE/IT)/ M SC/ m-tech(CSE/IT) Location Surat Salary range Paid Internship Experience/Seniority level Fresher Job Time Full Time Requirements / Your Skills Assist in App Development: Work alongside senior developers to build, test, and maintain iOS applications, Code and Debug: Write clean, efficient, and maintainable code, and troubleshoot issues as they arise, Collaborate: Participate in team meetings, contribute ideas, and collaborate with cross-functional teams to ensure project success, Learn and Adapt: Stay up-to-date with the latest iOS trends, tools, and technologies, and apply them to ongoing projects, Document: Maintain accurate documentation for development processes and project updates, Technical Skills: Basic understanding of Swift and Objective-C, and familiarity with Xcode and iOS development frameworks, Communication: Good verbal and written communication skills, with the ability to work effectively in a team environment, Show

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0.0 - 1.0 years

5 - 8 Lacs

Chennai

Work from Office

Job Description Summary GE Healthcare is a global leader in medical technology, pharmaceutical diagnostics, and digital solutions We empower clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications, and services, supported by our Edison intelligence platform We are dedicated to fostering an inclusive culture of respect, transparency, and integrity Our mission is to improve lives in the moments that matter Join us to turn ideas into world-changing realities and be part of an organization where every voice makes a difference (https:// gehealthcare in/) GE HealthCare is a leading global medical technology and digital solutions innovator Our purpose is to create a world where healthcare has no limits Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world, Job Description Roles and Responsibility Developing sustainable building services designs on numerous major projects including commercial, residential, tall tower, Infrastructure and mixed-use developments, Knowledge of ventilation and air conditioning systems and a successful track record of delivering detailed designs to the highest international standards Performing engineering evaluations, feasibility studies, conceptual and final design, cost estimates, and engineering calculations, Researching, planning, designing and developing sustainable mechanical systems, including but not limited to HVAC, plumbing and gas distribution systems, Preparation of mechanical engineering calculations in support of systems design, Evaluating and analyzing statistical data, customer design proposals, specifications and manuals to determine feasibility of design or application, Evaluating design drawings and calculations for HVAC, plumbing components, piping and mechanical systems to satisfy target requirements throughout the design process and contribute to content and direction, Working knowledge of various building services design codes such as British Standards, ASHRAE, NFPA, IPC, IMC and other International design codes Interfacing and working with clients in a professional manner to achieve project goals, Required Qualifications & Eligibility Criteria A fulltime bachelors degree in engineering with a specialization in EEE or ECE, from a AICTE approved or govt accredited university, Candidate graduated or graduating in 2024 or 2025 respectively, with an aggregate of 70% or 7 0 CGPA Applicants shouldnt have any backlogs, Proficient subject matter knowledge of Electronics and Electrical, Willing to travel as assigned and / or attend the client service needs, under minimal supervision, Desired Characteristics Proficient verbal and written communication skills, Client & service focused, Inclusion and Diversity GE Healthcare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law, We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity, Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support Additional Information Relocation Assistance Provided: No Show

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3.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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Job Description Summary Coordinate and expedite the flow of materials (from suppliers and also within departments) according to production schedules Plan and schedule material/production needs Accountable for the quality of own work Subject to direct operations supervision/prescribed work instructions/systems checking Executes within a well-defined operations framework There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result, GE HealthCare is a leading global medical technology and digital solutions innovator Our purpose is to create a world where healthcare has no limits Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world, Job Description Roles and Responsibilities Ensure an uninterrupted supply of materials to support production and sales Work to resolve Materials issues while achieving and maintaining inventory & business metrics, Overall ownership of material ordering, availability, and scheduling targeting 2-week inventory levels, at a minimum Oracle and Digital Cockpit expert Ensure systemic accuracy of inventory Rescheduling materials for pull ins (expedites) and push outs (for inventory control) Daily Shortage root cause investigation and resolution Partner closely with suppliers focusing on: Packaging needs, min/max planning, PCNs, as they relate to old/existing parts, materials replenishment planning, root-cause problem solving Conduct daily walks on the floor and the receiving dock to investigate and resolve material issues Support material transfers, supplier reviews w/Sourcing Field Modification Instruction, as appropriate ordering material, formulating schedules Supplier visits, as needed internal and external Manage Phase In / Phase Out (NPI) to minimize obsolete material Provide supply analysis data and recommendations as necessary Assist in cycle count efforts as determined Support tool development for prediction of material issues Support all lean activities, initiatives, and action workouts Manage master planning, material processes and systems, prepare and update production schedules and purchasing needs Ensure operational alignment with production plan and KPIs Optimize inventory and process improvements, Developing conceptual knowledge of professional discipline May include support roles with specialized expertise or technical knowledge in broad area, Applies general knowledge of business developed through education or past experience Understands how work of own team contributes to the area, Resolves issues using established procedures Consults supervisor or more senior team members for issues outside of defined instructions/parameters, Required Qualifications This role requires minimum 1+ year of experience basic experience in the Manufacturing & Materials Planning and Execution, Knowledge level is comparable to a Bachelor's degree from an accredited university Desired Characteristics Strong oral and written communication skills, Ability to document, plan, market, and execute programs, Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law, We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity, Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support, Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs Never send money to anyone suggesting they can provide employment with GE HealthCare If you suspect you have received a fraudulent call , please fill out the form below: https:// ge /careers/fraud Additional Information Relocation Assistance Provided: Yes Show

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Are you passionate about coding and eager to work on cutting-edge projects A US-based client is looking for experienced developers with strong JavaScript or TypeScript skills to join their dynamic team This role offers the opportunity to collaborate with global companies on AI-driven solutions, tackle complex challenges, and continuously enhance your skills in a fast-paced environment, What Youll Do Write clean, reusable, and maintainable code, Participate in code reviews to ensure high-quality standards, Develop scalable, modular web applications with a focus on security and stability, Collaborate with teams to build advanced AI-driven solutions, Deliver well-structured and documented code, What Were Looking For Open to applicants of all levels, from junior to industry experts, Bachelors or Masters degree in Computer Science, Engineering, or equivalent experience, Strong understanding of ES6 and frameworks like NodeDotjs or React, Knowledge of front-end, back-end, or full-stack development, Interest in building scalable, secure web applications with clean architecture, Good spoken and written communication skills in English, Nice To Have Familiarity with additional frameworks like VueDotjs, Angular, or NestDotjs, Understanding of software quality assurance and test planning, What We Offer Work with leading experts worldwide and expand your professional network, This is a contractual remote work opportunity without traditional job constraints, Competitive salary based on global industry standards, Exposure to innovative projects at the forefront of technology, Interview Process Shortlisted developers may be asked to complete an assessment, If you clear the assessment, you will be contacted for contract assignments with expected start dates, durations, and end dates, Some contract assignments require fixed weekly hours, averaging 20/30/40 hours per week for the duration of the contract assignment, Show

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2.0 - 6.0 years

4 - 8 Lacs

Kolkata

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Are you passionate about coding and eager to work on cutting-edge projects A US-based client is looking for experienced developers with strong JavaScript or TypeScript skills to join their dynamic team This role offers the opportunity to collaborate with global companies on AI-driven solutions, tackle complex challenges, and continuously enhance your skills in a fast-paced environment, What Youll Do Write clean, reusable, and maintainable code, Participate in code reviews to ensure high-quality standards, Develop scalable, modular web applications with a focus on security and stability, Collaborate with teams to build advanced AI-driven solutions, Deliver well-structured and documented code, What Were Looking For Open to applicants of all levels, from junior to industry experts, Bachelors or Masters degree in Computer Science, Engineering, or equivalent experience, Strong understanding of ES6 and frameworks like NodeDotjs or React, Knowledge of front-end, back-end, or full-stack development, Interest in building scalable, secure web applications with clean architecture, Good spoken and written communication skills in English, Nice To Have Familiarity with additional frameworks like VueDotjs, Angular, or NestDotjs, Understanding of software quality assurance and test planning, What We Offer Work with leading experts worldwide and expand your professional network, This is a contractual remote work opportunity without traditional job constraints, Competitive salary based on global industry standards, Exposure to innovative projects at the forefront of technology, Interview Process Shortlisted developers may be asked to complete an assessment, If you clear the assessment, you will be contacted for contract assignments with expected start dates, durations, and end dates, Some contract assignments require fixed weekly hours, averaging 20/30/40 hours per week for the duration of the contract assignment, Show

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3.0 - 7.0 years

8 - 12 Lacs

Hubli, Mangaluru, Mysuru

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Every career journey is personal That's why we empower you with the tools and support to create your own success story, Be challenged Be heard Be valued Be you , be here, Job Summary The Senior People & Culture Partner uses a strong expertise in the field to work autonomously in implementing initiatives related to attracting, developing and retaining a talented and committed workforce The key areas of responsibility include associate relations, organization development/effectiveness and training, talent and performance management, rewards and recognition and communication The Sr People & Culture Partner builds partnerships with key stakeholders within one large business segment or multiple smaller business segments or locations, the majority of the support is given to senior leaders within that business segment This role responds to inquiries from Associates regarding People & Culture processes and procedures within the professional level support groups They help the business leaders to provide associates with development opportunities and ensure that they are able to meet current and future performance standards The role works collaboratively with all People & Culture functions, Essential Job Functions Leadership Supports the leadership team on people and culture related matters, policies and procedures Strategic leadership development Demonstrates outstanding Verbal and Written Communication skills when working with internal and external partners, Partnership Ensures people and organizational capabilities required by the business in the mid and long term are understood and actioned Partners with the business on workforce planning, succession planning, and skills assessment Works with line managers and employees to address all types of employee relations issues Partners with managers to retain, develop and motivate people to achieve their fullest potential Partners with the associate engagement, and living well team to create and implement innovative associate engagement solutions, Performance Improvement and Documentation Reviews and analyzes business data to identify trends and recommend solutions to improve performance retention, and employee experience Assesses business training needs for associates, and partners with the L&D team to identify an appropriate plan of action, Reports to: SeniorManager or above Working Conditions/ Physical Requirements: Normal office environment, some travel may be required, Direct Reports: none Minimum Qualifications Bachelors degree in Human Resource Management, Organizational Behavior, Psychology, or Related Field, Five or more years HRBP/HR Generalist experience; Employee Relations Preferred Qualifications Masters degree in Human Resource Management, Organizational Behavior, Psychology, or Related Field, Other Duties This job description is illustrative of the types of duties typically performed by this job It is not intended to be an exhaustive listing of each and every essential function of the job Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time, About Bread Financial At Bread Financial, youll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture Weve been consistently recognized as a best place to work nationally and in many markets and were proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled?both personally and professionally Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression, Bread Financial(NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U S consumers Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers, To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial or follow us on Instagram and LinkedIn, All job offers are contingent upon successful completion of credit and background checks, Bread Financial is an Equal Opportunity Employer, Job Family Human Resources Job Type Regular Show

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