Workday HRIS Administrator

Workday HRIS Administrator

This role reports to the Director, People Innovation & Operations.

• Monitor and manage Workday support tickets, ensuring issue resolution and request fulfillment within documented Service Level Agreements (SLAs).
• Act as the primary liaison with third-party technical support, clearly communicating system issues and providing specific technical direction as needed.
• Partner with Director, People Innovation & Operations to manage Workday configuration activities and participate in testing cycles for new features, updates, and enhancements.
• Research and stay current on Workday releases and functionality improvements; proactively recommend and implement optimizations.
• Support timely and accurate execution of operational tasks such as data loads (e.g., via EIB), audits, and regular system maintenance.
• Build, maintain, and distribute custom and standard Workday reports to stakeholders across HR, Finance, and other departments.
• Collaborate with Director, People Innovation & Operations and cross-functional teams to support and test Workday integrations and enhancements.
• Evaluate business needs and identify process gaps, offering scalable Workday-based solutions to improve efficiency and data integrity.
• Maintain accurate and up-to-date documentation for system configurations, processes, and user support materials.
• Translate business priorities into system functionality and provide recommendations that align with HR and organizational strategies.
• Support data governance and ensure compliance with internal controls and audit requirements.

Bachelors degree in business administration, Information Technology, Human Resources, or related field preferred.

• Experience designing, testing, deploying, and supporting Time and Absence functionality in a complex environment
• Minimum of 3+ years of focused Workday HCM configuration experience within multiple disciplines (HCM, Time and Absence and Compensation preferred);
• Advanced Microsoft Excel expertise
• Excellent communication and collaboration skills and ability to interface directly with company leaders
• Minimum of 2-3 years HRIS software and systems experience required, 1 year specifically in Workday enterprise system
• Excellent attention to detail, ability to consistently provide accurate data
• Possesses a strong work ethic for working with and maintaining confidential information
• Experience performing data loads and audits of complicated data
• Ability to prioritize work and deliver in a fast-paced environment
• Functional working knowledge of HR and Payroll processes a plus
• Troubleshoot HRIS issues and errors
• Workday reporting functionality; report writer and calculated fields