work from home ( married telecaller)

This is a remote position.

mail:- info@naukripay.com telecaller, also known as a telemarketer or telesales representative, is someone who contacts potential and existing customers over the phone to promote products or services, generate leads, and provide customer support. They play a crucial role in sales and customer engagement by building relationships, explaining offerings, and ultimately driving revenue for the organization. Key Responsibilities: Outbound Calling: Making calls to potential customers to introduce products/services, explain their benefits, and generate interest. Inbound Handling: Addressing customer inquiries, complaints, and providing support through phone calls. Lead Generation & Qualification: Identifying potential customers, gathering information, and qualifying leads for the sales team. Sales & Closing: Persuading customers to make purchases, book appointments, or take other desired actions. Customer Relationship Management: Building and maintaining positive relationships with customers through effective communication. Product Knowledge: Staying updated on products/services, pricing, and any relevant information to effectively communicate with customers. Record Keeping: Maintaining accurate call logs, updating customer records, and documenting interactions. Meeting Targets: Achieving daily/weekly/monthly call targets and sales goals. Report Generation: Creating reports on call activity, sales performance, and other relevant metrics. Complaint Resolution: Addressing customer complaints professionally and efficiently. Essential Skills: Communication Skills: Excellent verbal communication and active listening skills are crucial for engaging with customers and understanding their needs. Sales Skills: Persuasion, negotiation, and closing skills are important for converting leads and achieving sales targets. Customer Service Skills: Empathy, patience, and problem-solving abilities are vital for handling customer inquiries and complaints. Technical Skills: Familiarity with CRM software, telephone systems, and basic computer applications. Time Management: Ability to manage a high volume of calls, prioritize tasks, and meet deadlines. Adaptability: Adjusting communication style based on customer needs and situations.