work from home ( married telecaller)

This is a remote position.

mail:- info@naukripay.com telecaller job involves making and receiving phone calls to engage with customers, promote products or services, and build relationships. They are responsible for generating leads, handling inquiries, resolving complaints, and maintaining customer records. Key aspects include strong communication skills, sales ability, and the ability to work under pressure. Responsibilities: Outbound Calls: Contacting potential and existing customers to introduce products/services, explain features and benefits, and persuade them to make purchases or schedule appointments. Inbound Calls: Handling incoming calls from customers, addressing their queries, resolving complaints, and providing support. Lead Generation and Follow-up: Identifying and qualifying leads, nurturing them through the sales process, and converting them into customers. Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions or recommendations. Sales Closing: Utilizing sales techniques to close deals, process orders, and ensure customer satisfaction. Database Management: Maintaining accurate and up-to-date customer records, call logs, and sales data. Reporting and Analysis: Generating reports on call activities, sales performance, and customer feedback. Skills: Communication Skills: Excellent verbal and written communication skills are crucial for effective telecommunication. Sales and Persuasion: Ability to influence customers, handle objections, and close deals. Active Listening: Paying close attention to customer needs and concerns to provide appropriate solutions. Problem-Solving: Identifying and resolving customer issues efficiently and effectively. Time Management: Managing multiple calls, tasks, and deadlines effectively. Technical Proficiency: Familiarity with CRM software, call center technology, and basic computer applications. Customer Service: Providing excellent customer service, building relationships, and resolving complaints professionally. Adaptability: Adjusting communication style based on customer needs and situations. Resilience: Handling rejections, negative feedback, and stressful situations with a positive attitude. Key Considerations: Target Orientation: Telecallers are often expected to meet daily or weekly sales targets and call quotas. Performance Pressure: The job can be demanding, with high call volumes and pressure to achieve sales targets. Monotony: The repetitive nature of the work can be challenging, requiring strong motivation and focus. Industry Knowledge: Staying updated on product knowledge and industry trends is essential for effective telecalling.