Posted:6 days ago|
Platform:
Remote
Full Time
This is a remote position.
mail:- info@naukripay.com telesales job involves using the telephone to sell products or services to potential or existing customers. Telesales representatives are responsible for contacting clients, promoting offerings, handling inquiries, and closing sales deals. They also maintain customer information, track sales results, and may handle customer complaints. Key Responsibilities: Outbound and Inbound Calling: Engaging with potential and existing customers through phone calls to promote products or services. Lead Generation: Identifying and qualifying potential customers to pass on to the field sales team. Product Promotion: Explaining the features and benefits of products or services to customers. Sales Closure: Persuading customers to make a purchase and handling any objections. Customer Relationship Management: Building rapport with customers, understanding their needs, and providing excellent service. Data Management: Recording customer information, sales details, and interactions accurately in the company database. Complaint Handling: Addressing customer concerns and resolving issues professionally. Sales Target Achievement: Meeting or exceeding sales quotas and contributing to overall sales team goals. Essential Skills: Communication: Excellent verbal and written communication skills to effectively convey information and build relationships. Interpersonal Skills: Ability to connect with customers, understand their needs, and build rapport. Sales Skills: Persuasion, negotiation, and closing skills to drive sales. Product Knowledge: Understanding the products or services being sold to effectively address customer inquiries. Time Management: Ability to prioritize tasks, manage call time effectively, and meet deadlines. Resilience: Ability to handle rejection and maintain a positive attitude. Active Listening: Paying attention to customer needs and concerns to provide relevant information and solutions. Problem-Solving: Addressing customer concerns and finding solutions to their issues. Computer Literacy: Proficiency in using CRM software and other relevant tools.Naukripay group
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