Posted:1 day ago|
Platform:
Remote
Full Time
This is a remote position. mail:- info@naukripay.com telecaller job involves making and receiving phone calls to interact with customers, promoting products or services, gathering information, and providing support. Telecallers play a crucial role in sales, customer service, and lead generation, aiming to enhance customer satisfaction and drive business growth. Responsibilities: Outbound Calls: Making calls to potential customers to introduce products or services, explain their features and benefits, and persuade them to make a purchase or schedule an appointment. Inbound Calls: Handling incoming calls from customers, addressing their inquiries, resolving complaints, and providing information or support. Lead Generation: Identifying and qualifying potential customers by gathering information and assessing their needs. Sales: Closing deals and achieving sales targets by effectively communicating the value of the product or service. Customer Service: Providing excellent customer service by addressing concerns, resolving issues, and building positive relationships with customers. Record Keeping: Maintaining accurate records of all customer interactions, including call details, inquiries, and resolutions, often using a CRM system. Following Up: Following up with leads and existing customers to ensure satisfaction and build long-term relationships. Reporting: Submitting regular reports on call activity, sales progress, and other relevant metrics. Show more Show less
Naukripay group
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