Job
Description
This is a remote position. mail:- info@naukripay.com Telecaller, also known as a Telemarketing Executive or Telesales Representative, is a professional who interacts with customers via telephone to promote products or services, generate leads, or provide customer support. They are the voice of a company, often acting as the first point of contact for potential clients. Key Responsibilities: Outbound Calls: Making calls to potential customers to introduce products or services, explain their benefits, and generate interest. Inbound Calls: Handling incoming calls from customers, addressing inquiries, resolving issues, and providing support. Lead Generation: Identifying and qualifying potential leads through phone conversations. Sales Generation: Persuading customers to purchase products or services and scheduling appointments. Customer Relationship Management: Building and maintaining positive relationships with customers, following up on leads, and ensuring customer satisfaction. Record Keeping: Maintaining accurate records of customer interactions, updating databases, and generating reports. Product Knowledge: Possessing a thorough understanding of the products or services being offered to effectively communicate their value to customers. Communication Skills: Demonstrating excellent verbal communication, active listening, and persuasive skills. Problem Solving: Addressing customer complaints and resolving issues effectively. Essential Skills: Communication Skills: Excellent verbal communication, active listening, and persuasive abilities. Sales Skills: Ability to generate leads, handle objections, and close sales. Customer Service Skills: Ability to build rapport, address customer needs, and resolve issues. Technical Skills: Basic computer skills, familiarity with CRM systems, and the ability to navigate databases. Interpersonal Skills: Ability to work independently and as part of a team, handle pressure, and maintain a positive attitude. Product Knowledge: Understanding of the products or services being offered. Show more Show less
